10/4/2024
Nothing much
Hospitality, Hospital and events.
Time management
Waiter
1/23/2024
to develop in more advance system to catch up specially with a busy restaurant.
Hospitality
Easy booking
Senior Reservations Agent
1/24/2024
It will help us more if we can access all the details like editing the capacity of the venue.
Hospitality Industry
It help us track all our guest details and organize our reservation platform.
Senior Hostess
1/31/2024
i observed that new created bookings they don't have confirmation number.
sales and Dining reservations
Time management oriented.
Royal Service
4/18/2024
By enabling more tracking options itself within serveme dashboard
Restaurant or any booking business
Good communication and help
Rishabh
5/16/2024
No improvements yet, is perfect the way it is
Restaurants
Practical
Restaurants Operations manager
1/23/2024
nothing
restaurants, spa
convenience
restaurant reservations agent
1/25/2024
Table blocking function should be available, Manager report should have option to pull out report for more than 1 month range.
Restaurants
Easy to use, Proper guest book record
Restaurant Reservation Team leader
1/25/2024
The speed
Hospitality
Various options to record guest details
Restaurant manager
1/26/2024
Would be amazing if you can merge the profile.
Food and beverages department
Friendly user
Restaurant manager
6/4/2024
Make reservations details accessible thru all outlets
Food and Beverage industry
Organize reservations
Reservation Center
1/23/2024
Less buffering, should be show the pictures of guest in tablet (not only in laptop),
Hospitality industry - restaurants
When you have a problem with system, the serveme team is very responsive. Wherein, they solve things right away.
Reservation agent
1/23/2024
is it possibles to add how many reservations of 4 people for exemple , how many tables of 2 pers ....
nightclubs
the reservations
Public Relations Manager
1/24/2024
a couple of features I’ve relayed to the team.
restaurants & Clubs
reservation management, POS integration, Telephone integration, online integrations
Project Manager
1/24/2024
No feedback at this stage as we have not explored all the features available to us at the moment. There might be feedback in the future, but so far is all positive.
F&B outlets
Visibility with our F&B database on the platform
PR and Marketing Manager
1/23/2024
Conected with the bank and Mikros
Mostly restaurant and business
Keeps everything organised
Operation manager
1/24/2024
To show the date of the reservation when made so it would be easier when we assign tables, that way we can be fair with the client who book the earliest.
Restaurants pubs clubs lounges
To get clear notes of each reservation and to maintain a good data base
Marketing Manager
1/24/2024
I’d like to see it more user friendly
Restaurants
I get to see my customers feedback
Marketing Manager
1/25/2024
Nothing to improve so far
restaurants and bars
Managing bookings and customer retention
Marketing Manager
2/25/2024
improve the digital menu to make it more a 1 stop shop for f&B needs :)
entrepreneurs to huge businesses
101% service support and continuous training
Marketing Coordinator
1/23/2024
On the guests’ side, if they make booking, it would be better if they can see the floor plan so they can select their preferred table and they can see if it’s occupied or not, just like how we see it on our end.
This would be beneficial to a person who works in reservations department, also to restaurant business.
It is convenient to use in making reservations, online bookings and adding walk ins.
Junior Hostess
1/23/2024
N/A
Restaurants/Bars
I can arrange, track and keep the bookings as well as guests informations.
Hostess
1/23/2024
BY MAKING IT EASIER FOR USE
Hospitality
To be updated every time
Hostess
1/24/2024
Try to avoid issues which are happening very often unfortunately.
Hospitality
We can see all details about our guests and how much they are spending in our restaurant, and how often thay are coming.
Hostess
2/2/2024
Better integration, faster loading speeds (minor optimizations)
Small to Medium sized venues.
Ease of use, clear definitions
Guest Relations, Reservations, and Reception Manager
1/24/2024
Separating sections(Indoors and outdoors) using certain categories/Solving connection issues.
Hotels,restaurants,spa,barbershops...
Time gaining/ Easy booking
Guest relations agent
1/24/2024
Please include customized confirmations for multiple events at the same time
Restaurants and hotels. I want to use this opportunity to share my experience with your team here. I can not explain my gratitude towards customer experience, you have an amazing team and all of them are very efficient. It is absolute pleasure to work with all your team and special thank you I wanted to say to Fady who has been on his toes for every question of mine. Prashil who supported us always since day one. Neptune, always super efficient on daily chats when we need support 🙏🏻 Really you guys are doing amazing job and keep growing 👏🏻👏🏻👏🏻
Super organized reservation flow
GR Manager
1/24/2024
Change tables assigning from floor plan
Restaurants
Reservation management
GM
7/4/2024
Improve the sentences of the feedback and possibility of customizing the feedback bullets
Restaurant
Following up on the bookings from a distance, as I am managing from a distance
GM
7/3/2024
All good.
F&B and Hospitality
Easy access and very supportive and helpful team.
Event Coordinator
1/23/2024
The ability to know the total people who waited & their waiting time during rush hour ( walkin ) & giving the access on creating reservation widget link for marketing purpose
F&B
Plate form that save the guest date & shows the benefits & stability of dining sales
Digital operations
1/25/2024
Improve opt in methods for Marketing purposes. Create a website like Open Table
Restaurant
Database management & booking button integration
Digital Marketing Manager
1/26/2024
Marketing tools + Conversions / Tracking
Restaurants
Online/Table Management
Cluster Marketing Manager
1/26/2024
All is perfect
Restaurants
Complete guest profile
Branch manager
1/27/2024
To have a training manual both in video and written to be used for refresher when new staff joins. This will avoid your extra time on refresher training.
Restaurant, Hospitals, Bank etc...
Convenience, Control on the tables and easy accessibility of the system
Associate Director of Food and Beverage
1/23/2024
Constant innovation
Residence
Efficiency
Assistant Restaurant Manager
1/25/2024
None
Hotelier
Overall experience
Assistant F&B Manager
1/24/2024
all good
Tourism/hotel/restaurant business
SerVme assist in the management and organization of table reservations.
Administrative Assistant
1/24/2024
Need more Hotel options
Restaurants
Manage booking
....