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Usage Data - RIM
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RIM Low Usage Customers with MS

Data represents customers with a Value Score (scale of 1-5) under 1.5 in the month of August 2022
Key Data Points:
Value Score - that Vault’s overall Value Score (scale of 1-5) for the prior month
CSM Scorecard Owner - Consultant aligned
Sales Manager - based on AP
Opportunity Owner - represents Account Partner
Age Days - # of days since the Vault was created
TA Last Update - date of the last update to the Troubled Account record
TA Status - represents if a Troubled Account exists, and if so, what is the status color (blank means no TA exists)
Close Date - represents close dates for any associated Opportunities
Any names that are highlighted are accounts that are on the Low Usage report, but we have Product Utilization on the Scorecard noted as Green.

Low Usage is defined as a Value Score under 1.5 - Value Score is a calculation based on User Activity, Document Views, Document Uploads, Search Activity, and Workflow Activity.

⁠
Low Usage
Customer Name
Value Score
CSM Scorecard Owner
Sales Manager
Opp Owner
Age Days
TA Last Update
TA Status
Close Date 1
Aurion Biotech
0.04
Jessie Lynch
Christopher Mundy
184.66
1/10/23
Red
8/27/2023
Avalo Therapeutics
0.84
Michael Berg
Adam De Oliveira
621.61
​
​
5/1/2023
BioAtla
0.47
Lorenzo Ramirez
Christopher Mundy
440.56
​
​
8/31/2023
G1 Therapeutics
0.71
Brent Klein
Adam De Oliveira
1521.31
​
​
10/1/2023
HilleVax
0.87
Miles Mitchell
Jonathan Waldvogel
430.43
​
​
11/6/2023
Idera Pharmaceuticals
0.84
Michael Yoh
Adam De Oliveira
1052.68
​
​
Immunitybio
1.33
Brent Klein
Jim Thai
741.58
​
​
8/31/2023
Phlow Corp
0.81
Miles Mitchell
David Florez
200.63
​
​
10/1/2023
Prevail Therapeutics
1.29
Mark WarrenMark Warren
​
1371.53
​
​
6/2/2023
Sention Therapeutics
1.22
Justin Hernandez
Jim Thai
186.64
​
​
12/1/2023
Shattuck Labs
0.73
Lorenzo Ramirez
Christopher Mundy
366.48
​
​
12/1/2023
St. Jude Children's Research Hospital
0.36
Rob Gaa
Katie Tipton
858.68
​
​
7/1/2023
Stoke Therapeutics
0.7
Miles Mitchell
Jonathan Waldvogel
54.43
​
​
10/18/2023
TherapeuticsMD
0.51
Thomas Raleigh
Adam De Oliveira
2509.36
​
​
Vaxart
0.16
Justin Hernandez
Jim Thai
461.2
​
​
12/1/2023
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