Presenting and Getting Feedback

If you think that after you do your presentation your client is going to be “Wow! I love this!”, well, that will probably not happen - let’s discuss how to handle feedback.

We’ll cover:

How to set yourself up for success

The right mindset

Handle disagreements

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Setting Yourself Up for Success

Agree upfront on rounds of revisions

Describe what a round of revisions looks like

Proactively ask for feedback

Let the client feel involved

The Right Mindset

Expect your clients to deliver feedback poorly

You are not your work

A collaboration will yield best results

How to Handle Disagreements

Don’t focus on solution, focus on the problem

Remind them of the strategy

Show 2 options: Your Client’s vs Yours

Back your position with data / examples

Pick your battles

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Summary

Client revisions are key to good results

Set yourself up for success

Breathe and don’t act emotionally

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