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SOUPS'21 Usable and Delightful
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Overview

1st Workshop for "Usable and delightful? An exploration of user experience (UX) in security and privacy"


🎯 Abstract

User experience (UX) focuses on the emotional, subjective, and temporal dimensions of users’ interaction with systems. Our objective is to expand the usable privacy and security (UPS) researchers’ UX toolkit for understanding and designing secure experiences. Through a series of tutorials, discussions, and hands-on activities, we will introduce you to a set of UX methods and tools which have not been widely applied in UPS research. These include user journey maps, empathy maps, design thinking, and more. Our goal is to equip you with a new set of UX methods and tools to apply to your research and to stimulate discussion about the applications of UX design and research in UPS.

⏳ Event Length

The synchronous workshop will last 3 hours, with an extra 2 hours of asynchronous content (tutorials) made available to you one week before the workshop to complete on your own time.

📃 Description

User experience (UX) focuses on the emotional, subjective, and temporal dimensions of users’ interaction with systems that take into account hedonic and pragmatic qualities of experience. UX considers users’ whole experience interacting with systems before, during, after, and overtime. Usable privacy and security (UPS) researchers have utilized various human-centred research methods and tools to understand user behaviour and design interventions to help reduce risk-taking behaviours.

Our objective is to expand the UPS researchers’ UX toolkit for understanding and designing secure experiences. Through a series of asynchronous and synchronous tutorials, discussions, and hands-on activities, we will introduce you to a set of UX methods and tools prevalent in the UX domain and have not been widely applied in UPS research.

UX topics covered in the workshop include but are not limited to:
User journey map
Empathy map
Design thinking
Design Sprint
Value proposition canvas

Call for Participation

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