Fat Fender Onsite Implementation Proposal

Overview

Product

Arda is a flexible, low-touch, and powerful inventory and order management system that allows customers to reduce the time they spend on ordering and managing inventory by up to 90% while avoiding the heavy compliance and configuration burdens of ERP software.

Onsite Implementation Goals

Our goal is to accelerate Fat Fender’s transition to efficient production with Arda. We will asses your workflows and production operations, implement digital systems for your workflows, and set up physical order cards to suit.

While many Arda customers implement themselves, when the cost of employee time is considered, having a trained Arda team do the heavy initial lift tends to be more economically efficient.

Before arriving onsite, we do a virtual shop tour to better understand Fat Fender’s operations. We then use this to configure Arda, integrate with Shopify and Quickbooks, and start inputting vendor and supply data.

We will show up onsite with our own tools, printer, paper, etc. to make this process as low-touch or high-touch as you would like. We will require a few check-ins with key team members to go over vendors, consumption rates, and after we set up a small-scale version of each process to make sure that what we’ve implemented fits your workflow before we implement that process through your entire shop, but otherwise we aim to be self-sufficient to minimize disruptions to your business activities.

Onsite, we won't have time to create and implement physical cards for every item in your entire shop in the 4 days, but we will be able to get a lot of supplies in the system and, more importantly, asses your workflow, tailor Arda to your exact needs, train key team members, and bring your team to a level of proficiency within the system so that you can account for future changes to your business within the system an finish any remaining work to physically set up cards in areas we weren’t able to get to.

Utilizing the Arda team’s expertise onsite will greatly accelerate the process of transitioning production over to the Arda system without major disruption to your current business activities.

From our experience, it can take 4-6 weeks for an operation of your size to get up and running on an order card system. Our onsite implementation process should enable your team to bypass the onboarding phase altogether and get you to that 4-6 week point within 4 days.

Onsite implementation will allow us to train your staff on the system before we leave so that you are ready to hit the ground running after our implementation process.

Timeline

Schedule Detail

Virtual Shop Tour

12/9/2024

Configuration

12/11/2024

Day 1 - Overview & Card Creation

12/16/2024

Day 2 - Always-In-Stock

12/17/2024

Day 3 - Sometimes-In-Stock & Receiving

12/18/2024

Day 4 - Integrations & Workflow Tools

12/19/2024

Ongoing Support

12/20/2024

1-Week Check-In

12/30/2024

1-Month Check-In

2/3/2025

3-Month Review

3/31/2025

Virtual Shop Tour

Pre-Implementation

12/9/2024 - 12/10/2024

Plan & Goals

Gain a detailed understanding of current inventory management practices

Identify focus areas for onsite, suppliers, information about minimum and order quantities as available

Figure out what hardware needs to be purchased before the onsite

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Cost

Pricing Tiers

We decided to move forward with the $350/month pricing tier as we initially get Fat Fender up and running with Arda. Our goal is to eliminate work, rather than create work, and the last thing we want to do is create a system that has some initial errors or bugs in custom workflows which detract from company morale and hinder system adoption. Further, over the course of the onsite and during Fat Fender’s first few months implementing the system, both the Arda and the Fat Fender teams will gain a much more clear picture of which custom integrations are potentially worth pursuing and building down the line as our relationship advances. We remain committed to delivering exceptional value at our Pro tier, we’re happy to enable a few basic data synchronization workflows between apps at the $350/month tier, but for more complex workflow tools, we’ll reassess as time goes on and Fat Fender’s needs become clearer.

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