Skip to content
Share
Explore
Set up your survey
Set up your survey
Get started by collecting data from your users.
A. Choose the questions
B. Run your survey
Instructions to setup Typeform survey
Instructions to setup Google Forms survey
C. Log your responses
47
Clear Sample Data
Table of All Responses
Submit Date
How would you feel if you could no longer use DiDi?
Please help us understand why you selected this answer?
What is the main benefit you receive from DiDi?
What frustrates you about DiDi and how can we improve?
What type of people do you think would most benefit from DiDi?
What is your occupation?
What transportation do you use?
1
Very Disappointed
Didi helps me get around fast
Travel
The cancellation drivers
Workers
CSO
Take public transportation e.g. buses or trains
2
Very Disappointed
Nothing atm wont find ride
Wo n g find ride
Take public transportation e.g. buses or trains
3
Very Disappointed
Sad to know that
20
Cheap
Healthcare worker
Personal Care Attended
Ride-sharing or carpooling
4
Somewhat Disappointed
I’d no DiDi there others such as Uber etc that I wouldn’t worry
Few drivers nice others not as nice
Often most cars are not clean. Even the boot messy
Drivers clothing should be very neat as have seen some with dirty clothing and smelly
Pensioner
Take public transportation e.g. buses or trains
5
Somewhat Disappointed
3006
Its cheaper than others
the drivers are unprofessional sometimes
International students
Business owner
Take public transportation e.g. buses or trains
6
Very Disappointed
I like having multiple ride share options
It is often cheaper than its competitors
The process of adding 2 destinations to didi should be updated to be more like ubers
People who can’t spend a lot of money, people who don’t drive
Administration assistant
Take public transportation e.g. buses or trains
7
Very Disappointed
Cause I can’t uber to places
It’s cheaper than other ubers
More discount codes
People who travel a lot and don’t have cars
Highschool
Take public transportation e.g. buses or trains
8
Somewhat Disappointed
Work to home and vice versa
Waiting times
Working group
Support worker
Take public transportation e.g. buses or trains
9
Very Disappointed
I use didi often
A lift to where i need to be in little time
Nothing
People with no vehicle
No employment
Take public transportation e.g. buses or trains
10
Very Disappointed
I use DiDi because it is cheaper than the other taxi services
DiDi helps me to go to work and school
None
Healthcare Workers, students
Student nurse
Take public transportation e.g. buses or trains
11
Very Disappointed
Best taxi service is didi
Getting places when I need to
There’s no rewards for people that use it
The average 16-17 year old getting around with no license
Jockey
I use didi
12
Somewhat Disappointed
Idk
Time management
Give some discount sometime
Driver
Labour worker
Take public transportation e.g. buses or trains
13
Very Disappointed
Didi is very reliable
Low fare prices
N/A
Students
Aged care worker
Take public transportation e.g. buses or trains
14
Very Disappointed
.
Cheap riding that others
That the driver doesn’t ask about which direction should use
I don’t know
Student
Take public transportation e.g. buses or trains
15
Very Disappointed
I use didi every month
Price better than uber
Not much offers
All
Age care worker
Drive my own car
16
Somewhat Disappointed
Not so well supported
Cheaper than uber
Driver quality shits. They press arrived while not, and make few extra by making customer charged
Cheaper
IT consultant
Walk
17
Very Disappointed
It is my preferred ride share app
Cheaper fears
N/A
Everyone
Administration
Take public transportation e.g. buses or trains
18
Somewhat Disappointed
I’d miss you, but have other options
Good price
calls from drivers who don’t say they are DiDi ‘be there soon’ then they cancel the trip
Those unable to drive (I’m disabled)
Pensioer
Ride-sharing or carpooling
19
Very Disappointed
I use it to get to work and home.
It gets me to work and home.
Sometimes your drivers don’t actually come directly to you and go weird ways or just the wrong way.
People without a license
Sales assistant Liquorland
DiDi
20
Somewhat Disappointed
Affordable compared to other similar app
Price
Wait time
Value for money
Student
Take public transportation e.g. buses or trains
21
Very Disappointed
Because I only use didi
The ability to get around
When drivers accept a job and it says 5mins away and 10 mins later they still haven’t moved.
All people
Financial crime auditor
Walk
22
Very Disappointed
Victoria
Low rate good for driver customers more happy
Everything is perfect
Everyone
Chef
Ride-sharing or carpooling
23
Very Disappointed
Good prices
Cheaper save money compared to Uber
More drivers needed
All
Insurance
Whatever is most convenient no car
24
Very Disappointed
DIDI provides the cheapest rates.
24x7 service
Professional drivers
Daily travellers
Student
Take public transportation e.g. buses or trains
25
Very Disappointed
I would like to keep using the ride sharing
Cheaper rides
No promotional offers for loyal customers
All types
Customer Support
Take public transportation e.g. buses or trains
26
Very Disappointed
I use Didi if I can’t be bothered taking the train
Convenience
Your promos don’t work sometimes
Working class people
Disability support worker
Take public transportation e.g. buses or trains
27
Very Disappointed
VICTORIA
Price
Don’t think there’s any
Looking for affordable rides
Web Technologist
Ride-sharing or carpooling
28
Somewhat Disappointed
Cheaper than Uber and provide discounts
Discount
Not enough drivers in geelong
Anyone
Government
Take public transportation e.g. buses or trains
29
Somewhat Disappointed
Pricing
Great prices and knowing the drivers get a better commission
Sometimes drivers accept a job and then cancel or take longer then they should to pick me up
Most people
Unemployed
Drive my own car
30
Somewhat Disappointed
I don't really have that answer.
What are the benefits from Didi really i don't know.
Not much to be frustrated.
I dont know? I dont know if i ever get any benefit all i see is a bills of my ride thats it.
Reception
Take public transportation e.g. buses or trains
31
Somewhat Disappointed
DiDi great help for someone like me who doesn’t own a car.
Cheaper rates
Take longer route and doesn’t have the option to avoid toll.
People who doesn’t drive.
Nurse
Take public transportation e.g. buses or trains
32
Very Disappointed
I rely on this service to get me places I need to go me and the Mrs will be majorly disappointed if it was no longer available cheapest way to trav
Gets me where I'm going and quicky
Need more cars in Regional areas like Bacchus Marsh
People who have got somewhere to go
Process Worker
Take public transportation e.g. buses or trains
33
Somewhat Disappointed
It’s a great service
Good drivers
Maps
Everyone
Chef
Ride-sharing or carpooling
34
Somewhat Disappointed
Na
Getting to and from the location with ease
I find the drivers can be difficult to instruct
Everyone lol
Retail
Take public transportation e.g. buses or trains
35
Very Disappointed
Because didi helps me to reach my destination and it provides 24/7 services.
It has a resonable price and provide best service and wonderful experience.
Till now i haven't been in any such condition bcz i always been satisfied by didi.
People of all ages are benefited by didi and most of all people who go to work daily are benefited.
Student
Take public transportation e.g. buses or trains
36
Very Disappointed
Because I can save money with this app. This app it’s a little bit cheaper than the other ones
It’s cheaper than others app
When the driver cancels the trip without reasons.
Any type
Cleaner
Take public transportation e.g. buses or trains
37
Very Disappointed
When I cannot catch bus，DiDi is the best way to choose
Convenient
No
Officer who does not own a car
Student
Take public transportation e.g. buses or trains
38
Very Disappointed
Amazing service
Good price excellent service
Sometimes the drivers cancel because they are lost
All
PCA Age Care
Take public transportation e.g. buses or trains
39
Very Disappointed
Didi is cheapest
Cab service
Nothing as such
Students
Student
Take public transportation e.g. buses or trains
40
Very Disappointed
I never have anyone accept my rides.
None as I never have drivers accept my ride
Drivers accepting all rides not pick and choose.
People who need to go somewhere.
Business owner.
Walk
41
Somewhat Disappointed
Nothing different from ola or uber
Traveling
Sundays the wait time is more
People not driving
Course Coordinator
Take public transportation e.g. buses or trains
42
Very Disappointed
I need to get to work
Me being able to get to work
Nothing they all nice drivers
People with no license and on a night out
No answer
Didi
43
Very Disappointed
Really helpful when iam in rush
On time service
Sometimes bit delayed
People who goes to work
Student
Take public transportation e.g. buses or trains
44
Very Disappointed
useful and great prices
drivers are always nice
nothing
everyone
student
Take public transportation e.g. buses or trains
45
Very Disappointed
Safe and great pricing.
Competitive fares
Fluctuations of fares in space of minutes.
students, young adults
Student
Drive my own car
46
Very Disappointed
I use it daily for going to work
Reliable and cheaper than uber
Occasional cancellation during peak hours. App user interface could be better.
save money and no need to driv
business manager
Other
47
Very Disappointed
I like didi
Didi offers me a cheaper option
Sometime the waiting time is too long
Businessman
Student
Drive my own car
There are no rows in this table
47
Count
👉 Next:
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.