Interview Planning

Interviewer Questions

Interview Notes

STAR is a framework is a commonly used interview question format. STAR stands for :

Situation: Provide background on your story. What happened that caused this event or situation to arise.

Task: Based on the context, what was the task that needed to happen. What was your responsibility as it relates to that task?

Actions: What specific actions did you take to complete the task? Who, if anyone, were you working with?

Results: What were the final results or outcomes of the story. What did you learn along the way?

Add stories to the table below in the STAR format to prep for interview questions:

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Add Story

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Stories

Stories

Story Name

Situtation

Task

Actions

Results

I built the framework for Account Plans for the Customer Success and Sales teams. This situation was... My plan was to... I took the following actions... I worked alongside.... The results were... I learned....

Open

Customer Service

A customer was escalated to me for ....

After identifying the issue I determined we would need too ...

We refunded the product, submitted a official complaint, and update xyz policy

Open

There are no rows in this table

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