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Jenny Wang
Hi there! I’m Jenny, a senior product designer based in Seattle, WA, designing healthcare experiences that simplify complex systems for millions of Veterans.
Featured Case Studies
Helped Veterans quickly reorder critical medical supplies
Lead Product Designer @ VA.gov
Research | Interaction Design | Accessibility
Redesigned the medical supplies ordering experience to reduce friction and help Veterans quickly identify and reorder essential supplies. ≫
Connected Veterans to critical health actions faster
Lead Product Designer @ VA.gov
Research | Interaction Design | Information Architecture
Streamlined VA.gov's secondary navigation to seamlessly connect Veterans to their health management tools on My HealtheVet. ≫
Improved medication management by challenging policy constraints
Lead Product Designer @ VA.gov
Research | Interaction Design | Accessibility
Identified policy and experience gaps that created barriers to medication management, and proposed solutions that aligned stakeholder requirements with Veteran needs to simplify prescription refills and renewals. ≫
Developed trust for online camera shopping website
Product Designer (personal project)
UX and UI design | Interaction Design
Created CamerOlogy, an online camera retailer focused on improving the camera shopping experience. ≫
Built a better matching matrix for pets owners and sitters
Product Designer (capstone) @ Rover.com
Research | UX and UI design
Developed a creative solution for Rover.com to boost pet sitter request acceptance rates. ≫
About Me
My path into product design spans military service, legal operations, real estate technology, and healthcare innovation. This multidisciplinary perspective helps me identify root causes, navigate organizational complexity, and align stakeholders around solutions that create measurable impact for both users and organizations.
Today I design digital healthcare products for Veterans, focusing on accessibility, trust, and usability at scale.
What I bring
✓ Complex workflow design
✓ Accessibility and inclusive design
✓ User research and synthesis
✓ Healthcare and government domain expertise
✓ Cross-functional collaboration
✓ End-to-end product development
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