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Slow loading timesInconsistent feature/button behaviorUnresponsive buttonsUnclear UX / features / functions
People reports include deleted entities — deleted records (e.g., sponsors) appear in reports even weeks/months after deletion.People page applies filters without user action — filters are added when navigating between main view → entity view → back; consistent occurrence, exact repro steps TBD.White-screen crash after removing a person’s department — upon exit, a popup warns of unsaved changes; choosing Cancel or Continue leads to a blank white page. Refresh resolves, but browser Back/Forward continues to land on a white screen.File editor “File → New document” clears current content — selecting “New document” deletes the current document without warning, does not change the title, does not create/save a new document.
Task reports show only milestones until refresh — Task report initially lists only milestones; full data appears only after clicking the report’s refresh button.People node menu closes on mouse move — After clicking the plus button on a People node, the pop-up menu closes when moving the mouse making it difficult to click.Create report button pop-up blocks adjacent buttons — Pop-up appears on the right side and obstructs other buttons, forcing mouse movement off-center and back.Create report tooltip persists on hover — Tooltip for “create report” does not dismiss if the mouse moves over the tooltip text. This type of popup behavior is seen in other areas as well but have not been noted at this time.All-org people hover pop-ups blank — In the All Org view, hovering over a person/entity shows a blank pop-up UI; observed with a past event and has not been tested with current or future events at this time.People page category click target shifts after nav — After visiting a category view and returning, clicking category titles opens only dropdowns; clicking far right still works, suggesting the clickable area shifted due to navigation.UPDATE: This issue has changed - the issue is now that the clickable area is persistently to the right where there is no UI to indicate it’s clickable but this does not appear to change with navigation
Blank oval UI on past events (Event Access tab) (UX)When viewing a person's profile under the Event Access tab, a blank oval UI element appears on events that have already passed.Blank popup on hover (All Org View)Hovering over people in the All Org view shows a blank popup UI.Past events not visible by defaultUsers cannot view past events unless they are directly searched.UX would be improved with a toggle or tab view for "Past Events".People report includes deleted entitiesNote button lacks popup textWhen hovering over a person, the Note icon lacks tooltip/popup text.Other icons have inconsistent styles for their popup/tooltips.Create Report button overlaps other actionsPopup appears on the right, blocking buttons and forcing unnecessary mouse movement.Missing Home buttonUsers instinctively try to click the top left org logo to return to the main event dashboard.Instead, it opens a menu—suggest adding a dedicated Home button.File creation error message is misleading"Editor cannot be blank" error is shown persistently during file creation, even before the user interacts with the editor.eraAlt+0 help shortcut doesn’t work with numpadAlt+0 opens help during file creation, but does not work if the 0 key on the numpad is used.Task reports fail to show tasks until manual refreshOpening a task report shows only milestones until the user clicks the Refresh button.People page category click becomes unresponsiveInitially, clicking a department/category opens a filtered view.After navigating away and returning, this only opens a dropdown menu unless the user clicks far right of the text.
dBocl bugs
Summary
We’re seeing churn occurring before users try dBocl with an event. Off boarding usually happens in the “trying it out” phase, indicating we are not establishing enough trust in the product fast enough to be adopted by companies (This information was gathered via contact with users and reviewing session replay in PostHog.)
We’re primarily facing a high volume of medium to low priority bugs such as quality of life and UX issues which can snowball into a lack of trust with the user and general frustrations with the product.
Main QoL / UX Issues
Infrastructure Note
Some bugs may be related to lowered AWS provisioning.
Question: Can we temporarily increase provisioning (without major cost) to assess whether specific bugs can be reproduced w/ increased speeds?
Highest priority Bugs
These are issues that I believe will be encountered most frequently and have the highest impact
User Behavior Note
Should we prioritize QoL and UX improvements more?
If a new user runs into a bunch of small annoyances and then hits a medium bug, that bug feels bigger because their patience is already eroding. If the first impression is smooth, with buttons that behave, intuitive features, fast loading, and etc., people are more willing to push through a medium issue that needs a few seconds of troubleshooting.
Reduce the drip-drip-drip frustrations up front so the occasional bump later doesn’t break their trust or frustrate them.
I think it’s hard to fall in love with the simplicity of dBocl if there are too many distracting little issues. Many of our users will be pivoting from competitors software or spreadsheets so we’ll need to provide an equally smooth and seamless experience if we want to build trust early and retain them.
Medium priority
Bugs pending reporting
This is just a personal list of bugs I need to investigate more then report to dev team
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