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Problems prioritization


Problems received in the process of research
Priority
Problem
Frequency
Loss of time
Solution
1
​
The problem you found
​
How much time does the average user lose because of this problem? Calculated based on the user's story of how they coped with this problem before
What feature can solve this problem
2
High
Long data loading
Daily
90 sec - 7,5 mins
Tech Solution
3
High
Newcomers take a long time to get used to the interface
Monthly
Newcomers (1-3 months)≈ 90 min
Help for colleagues (after 3 months) ≈ 12 min|
Transition to a flexible and user-friendly design system
UX optimization (List of improvements after research)
4
High
Difficult to set up filters views
Once
up to 5 working days (via the support)
Sharing view functionality
View templates for roles
Hints and onboarding
Separation of functionality for “PRO-level” of use and basic
5
Medium
No viewing of the history of changes
Annually
0-60 mins (only for the specific role)
Logging and history displaying
6
Low
Tracking time of hanging in the waiting for signing status
Monthly
-
Add new column (customizable)
7
Low
Contract version is absent on the Dashboard
Monthly
5-10 mins
Add new column (customizable)
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