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Customer Support Ticket
Customer Support Ticket
Champion CS Table
Name
Linear Task
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Name
Linear Task
Column 3
Column 4
Select list
Column 6
1
Wrong Plants received - ezrarosenbaum0@gmail.com
sent in Chat 12/14
In Progress
Facebook
2
Laura Placenscia - Place manual order
Laura is having issues checking out due to multiple bugs, so we should go ahead and place an order on her behalf and dig into this issue.
In Progress
3
[Damaged Order] The Plant Shanty - Rachel Williams - plants frozen
4
Chelsie Berry requests tracking for 1638-549301-2281
5
River - damaged order from The Plant Shanty
6
Imtoocoolforspam - gift card code generate
7
Update folks for PPP (Pink Princess)
8
Kyna - replacement cuttings (#3102)
9
Danialle B - order missing
10
Rachel Williams - Frozen damaged plants order replacement
https://linear.app/neverland/issue/CUS-88/[damaged-order]-the-plant-shanty-rachel-williams-plants-frozen
11
Email Logan about Soil & Clay order for OR - can't be fulfilled
[https://enterneverland.retool.com/apps/7b43f1da-6229-11ec-b735-8b00ac16d9b6/Ops Tooling/\[CS\] User Management?_releaseVersion=latest](https://enterneverland.retool.com/apps/7b43f1da-6229-11ec-b735-8b00ac16d9b6/Ops%20Tooling/%5BCS%5D%20User%20Management?_releaseVersion=latest)
#### **Order Number: 1638-499117-5081**
**Store**
Shopify Order #: 11700
Total price: $35.99
Email: [loganaynallen99@gmail.com](mailto:loganaynallen99@gmail.com)
Todo
12
Sindy - missing pothos
13
[Bug] Savanna Shook reports "can't find shipping zone" for her address
Email: savannashook@gmail.com
Address:
106 South cooper st rising star tx, 76471
In Progress
14
[Product Bug] Rachel Housen (licorice16@gmail.com) reports crash on trying to checkout
Rachel reports crash on trying to checkout.
This is caused by this: [https://linear.app/neverland/issue/](https://linear.app/neverland/issue/)[NEV-700](https://linear.app/neverland/issue/NEV-700/\[bug\]-rnheap-js-bridge-error-arising-again-across-multiple-flows)/\[bug\]-rnheap-js-bridge-error-arising-again-across-multiple-flows
@vitaliy is working on this ASAP.
In Progress
15
Test bug
NEV04784
Vera
16
[Support Ticket] Re: Neverland: Marketplace is here! Click through to read instructions on redeeming your gift cardvera@enterneverland.com
Vera\
[vera@enterneverland.com](mailto:vera@enterneverland.com)
Date: Tue, 14 Dec 2021 10:44:37 -0800\
Subject: Re: Neverland: Marketplace is here! Click through to read instructions on redeeming your gift card\
Ticket:\
bodHi Vera,
[tseiontekeowo@gmail.com](mailto:tseiontekeowo@gmail.com) just opened your email a 3rd time, so you might want to follow up now.
To set up more automation like this, check out Mixmax Rules .
To change how and when you receive these notifications, go to your settings .
* Your friends at Mixmax
Todo
17
Sync variant prices when syncing inventory levels
Travis todo
In Progress
18
[River] Damaged order for river
Report back to merchant for River's damaged order
Shopify Order #: 3099
In Progress
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