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Customer Happiness Reporting
Week of March 28th
Turned on CSTAT tracking for intercom to get more data on Customer Satisfaction
Facebook VIPP:
App Reviews:
Coral’s Intercom
Conversations
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Conversation with discover@sendbird.com at Mon, 04 Apr 2022 04:47:07 GMT
Thank you for signing up for Sendbird - the leading API for building engaging chat, voice, and video interactions inside of your app. It’s super easy to get started with Sendbird.
Spam
Conversation with vlc32@aol.com at Sun, 03 Apr 2022 23:37:56 GMT
Vera Kutsenko
Hello , Is there a camera feature to take a picture and see what kind of plant I have ?
App Questions
Conversation with hernkym22@gmail.com at Sun, 03 Apr 2022 21:11:37 GMT
Vera Kutsenko
Is the add to my garden part of the app not functional. I tried to add an alie, australian hybrid aloe and a pilea mollis moon valley. All failed to be added due to error or a message regarding parameter failures.
App Questions
Conversation with kaitlinlawson24@gmail.com at Fri, 01 Apr 2022 22:57:14 GMT
Coral Wulff
Hey! How do I change the name on a plant I uploaded? Also is there anyway to change what the app says the identification is if it is wrong? I have a croton listed that is wrong. Thanks
App Questions
Conversation with aaronmfreitas@gmail.com at Fri, 01 Apr 2022 16:45:47 GMT
Coral Wulff
How do I delete my account or deactivate it?
Retention
Conversation with monica@mommypoppins.com at Fri, 01 Apr 2022 12:00:19 GMT
I hope all is well. I'm checking in to confirm you've received my previous emails (please see below). Please let me know if you'd like to take a look at our 2022 advertising options and rates.
Spam
Conversation with jarjarbinks354@gmail.com at Fri, 01 Apr 2022 01:06:25 GMT
Coral Wulff
How do I add plants to my wishlist?
App Questions
Conversation with vera@enterneverland.com at Thu, 31 Mar 2022 22:55:52 GMT
Coral Wulff
FYI -- can you all check in on this!
Soil and Clay Issue
Conversation with meganjsullivan@yahoo.com at Thu, 31 Mar 2022 21:19:12 GMT
Coral Wulff
Good afternoon!l,
Soil and Clay Issue
Conversation with hello+mixmax@mixmax.com at Thu, 31 Mar 2022 17:21:30 GMT
Spam
Conversation with feedback@appbrain.com at Thu, 31 Mar 2022 12:00:34 GMT
Spam
Conversation with kkuna@justworks.com at Tue, 29 Mar 2022 19:47:18 GMT
Hi Vera,
Spam
Conversation with kennethjneilson@gmail.com at Tue, 29 Mar 2022 16:09:59 GMT
Ken Neilson
Testing
Conversation with kennethjneilson@gmail.com at Tue, 29 Mar 2022 16:08:57 GMT
Ken Neilson
I have a general question
Testing
Conversation with kennethjneilson@gmail.com at Tue, 29 Mar 2022 16:08:21 GMT
Ken Neilson
Testing
Testing
Conversation with kkuna@justworks.com at Mon, 28 Mar 2022 19:56:04 GMT
Hi Vera,
Spam
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