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Event Info Help Page

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Table of Contents:

How Do I Change Who to View The Document As?

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Click “View as someone else”
A pop-up window will appear with the below:
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All users that are invited and have logged in to the platform at least once will appear.
Click on the desired name.
All good! You’re now using the doc as your account. You may click on the “x” to save and exit out of the pop-up window.
If the name of the account is not there, click on “Click here to add yourself” button.
The account you’re logged in as will appear in the list.
Click on the desired name.
All good! You’re now using the doc as your account. You may click on the “x” to save and exit out of the pop-up window.

How Do I Update The Start, Cleanup, and End Timings?

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All timings are updated in the “Manage Times and Checklists” Page.
Click on “Manage Times and Checklists” button.
Alternatively, click the drop down arrow next to the top navigation button named “Event Info”
Click “More Event Settings”
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Continued: How Do I Update The Start, Cleanup, and End Timings?

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All timings are dependent on the Event Start Time and End Time. Once these two times are locked in, the following times are ready to be adjusted.
Start Time and End Time fields require to be in the 00:00 AM/PM format
Click on the desired field to enable editing.
Begin typing times in the 00:00 mins/hr format to update any of the following:
The “Setup Expected Duration.”
How long it will take to be completely ready to start the event.
The ”Setup Must End This Much Time Before The Start of The Event.”
Amount of time between setup completion and the “Event Doors Start Time” to make sure every detail is in place before attendees walk in.
The “Cleanup Start Tie After Event.”
Amount of time between the official end of the event and when cleanup can begin.
The “Cleanup Expected Duration.”
How long it will take for cleanup to be complete and all staff are able to leave.

How Do I Remove/Hide Categories or Sub-Categories of Checklist Items if They Are Not Applicable or Are No Longer Needed?

Disabling Categories or Sub-Categories is done on the “More Event Settings” page under the “Event Info” page.
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Scroll to the bottom of the “More Event Settings” page.
Checklist Categories and Sub-Categories will be as shown:
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The Items column displays the number of individual checklist items that are a part of the Sub-Category item.
Click on the “On/Off” toggle next to the Sub-Category
All Good! The selected sub-categories will no longer appear on the checklist!

What if I Don’t Want to Remove An Entire Sub-Categories But Instead Only Remove/Hide a Few Checklist Items?

Removing, or hiding single checklist items is done on the “Checklist” page.
Click on the “Checklist” button, or any of the sub-pages, in the navigation bar.
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If an item is not found, or if there are no items displayed, be sure to select “Show Completed Items” or “Show Items Assigned to Others” as shown below:
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Scroll to the item you want to remove/hide.
Click on the row of the checklist item beneath the Status column.
Click on “Hidden (N/A).”
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All Good! The checklist item will disappear and no longer be visible.

How do I Make Hidden/Removed Checklist Items Visible again?

Unhiding single checklist items, previously hidden/removed is done on the “Checklist” page.
Click the “Show Hidden Items” checkbox so it is unchecked.
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All Good! All previously hidden checklist items are now displayed under the Sub-Category they fall under.

When does “No weather info (yet)” update?

The widget that populates the weather information will show weather information 7 days before the date of your event.
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If there are any questions, reach out to us at and we’ll be happy to help!
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