Once your registered email is entered and sent the screen will refresh to display the Validate Code input. Go to your email to check and enter the validate code here. Do not close this window as you will need it to enter the code from the supplied email. If you accidentally close this window, start the process again by selecting forget password in the login screen.
Look out for the “Recover your password” email. Depending on your firewall settings, this email may appear in your spam folder.
Type the code into the Validate.
Enter the code and reset password
The page will refresh asking you to create a new password. Letters, numbers and characters are allowed.
Once the passwords are entered the page will automatically refresh and you can login
Want to print your doc? This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
Forgotten Password
