Data

ALL EPICS

View 4 of Master List of All Ideas
Row
Type
Created on
Created by
Title
Description
Capability
People
Solution
PRDURL
Stage
Start
Launch
Product Score
Modified on
Modified by
Launch Grade
Marketing Launch Link
Jira ID
Attachments
Marketing Launch Date
Lead Engineer
Front End Engineer
Back End Engineer
Lead Product Manager
Product Analyst
Product Designer
Prototype Link
Lead Product Marketer
Team
Marketing Launch Start Date
PRD Complete
Estimated Launch
Marketing Launch End Date
Customer Success Advocate
1
Export Reports
Story
7/1/2020
Meghana Hermes
Export Reports
Ability to export archive reports from the Social platform.
Tech Debt
Adam Christophersen
Meghana Hermes
Publishing
Completed & analyzed
8/1/2020
00
22
3/29/2024
MH
Meghana Hermes
DEN-511
8/31/2020
2
Migration (1.0→2.0)
Epic
7/1/2020
Meghana Hermes
Migration (1.0→2.0)
INTERNAL ONLY feature. Ability to export users from 1.0 and import them to 2.0.
Tech Debt
Adam Christophersen
Meghana Hermes
Publishing
Completed & analyzed
8/1/2020
00
25
3/29/2024
MH
Meghana Hermes
DEN-511
1/31/2021
3
SUNRISE
Epic
7/1/2020
Adam Christophersen
SUNRISE
Merge the user management component and significant UI/UX updates to both platforms, with a “app selector” screen. 1/8 reduced scope to only include user management component and app switcher. 11/4/21 reduced scope to only include the app switcher, and a wizard-of-oz backend process for publishing + advertising customers. 1/11/2023 REDUCED SCOPE TO KEEPING ADVERTISING ON LIFE SUPPORT AND MIGRATING ADVERTISING TO
@BOOSTED POSTS
Tech Debt
Adam Christophersen
Meghana Hermes
Platform
Research Analysis
11/1/2023
00
34
3/29/2024
MH
Meghana Hermes
A
Nils Berndt
Nils Berndt
Nils Berndt
Adam Christophersen
Meghana Hermes
Tasha Martin
@Nils Berndt
@Nils Berndt
@Nils Berndt
@Adam Christophersen
@Meghana Hermes
@Tasha Martin
11/8/2022
11/30/2023
1/30/2023
Taylor Hansen
Kylie Panke
4
UpContent integration
Epic
9/1/2020
Adam Christophersen
UpContent integration
Integration with UpContent to provide third party content via API integration
Integration
Adam Christophersen
Publishing
Completed & analyzed
10/7/2020
00
33
3/29/2024
MH
Meghana Hermes
B
3/2/2021
3/1/2021
5
Platform Security
Epic
10/1/2020
Adam Christophersen
Platform Security
Session timeouts, forced logout after period of inactivity, forced password changes after x days. BANK OF GUAM COMMIT 1Q2021
Fix
Adam Christophersen
Publishing
N/A
Completed & analyzed
11/1/2020
00
8
3/29/2024
MH
Meghana Hermes
2/26/2021
6
Oracle RightNow Integration
Epic
10/23/2020
Adam Christophersen
Oracle RightNow Integration
Integration with Oracle’s RightNow platform for support ticketing. BANK OF GUAM COMMIT: 4Q2020
Integration
Adam Christophersen
Publishing
Completed & analyzed
11/1/2020
00
11
3/29/2024
MH
Meghana Hermes
2/12/2021
7
Manage Failed Posts
Epic
11/18/2020
Meghana Hermes
Manage Failed Posts
Publishing: Manage Failed Posts
Fix
Meghana Hermes
Publishing
Completed & analyzed
2/1/2021
00
18
3/29/2024
MH
Meghana Hermes
5/20/2021
8
Mobile App
Epic
7/1/2020
Adam Christophersen
Mobile App
Mobile App. Must be capable of: compliance approval process, publish from a content library, publish from compose (with approval process). No use case for Advertising. Primarily used by the “advisor” and “compliance” roles, not the “admin” role.
Build a progressive web app from our web app, and make it available to download from our website.
Fix
Adam Christophersen
Meghana Hermes
Publishing
To be Scoped
12/1/2023
00
32
3/29/2024
MH
Meghana Hermes
A
Meghana Hermes
@Meghana Hermes
3/14/2023
12/31/2023
5/8/2023
Taylor Hansen
9
Shared Content Libraries
Epic
8/1/2020
Meghana Hermes
Shared Content Libraries
Internal and external shared content libraries (ABA content library)
Fix
Meghana Hermes
Adam Christophersen
Publishing
Completed & analyzed
1/4/2022
00
24
3/29/2024
MH
Meghana Hermes
B
Martin Sacco
Meghana Hermes
Meghana Hermes
Tasha Martin
Marquece Cunningham
@Martin Sacco
@Martin Sacco
@Meghana Hermes
@Meghana Hermes
@Tasha Martin
@Marquece Cunningham
2/15/2022
3/23/2022
3/31/2022
10
Analytics Expansion
Epic
8/1/2020
Adam Christophersen
Analytics Expansion
Analytics Expansion
New Feature
Meghana Hermes
Taylor Hansen
Tasha Martin
Platform
Beta Testing - External
8/9/2021
00
35
3/29/2024
MH
Meghana Hermes
A
Michael Clark
Martin Sacco
Santiago Magariños
Jed Meier
Meghana Hermes
Joe Nyhuis
Tasha Martin
Marquece Cunningham
@Martin Sacco
@Martin Sacco
@Santiago Magariños
@Jed Meier
@Meghana Hermes
@Joe Nyhuis
@Tasha Martin
@Marquece Cunningham
3/14/2022
2/8/2023
5/26/2022
Taylor Hansen
11
Linkedin Publishing Expansion
Epic
1/8/2021
Adam Christophersen
Linkedin Publishing Expansion
Linkedin Publishing Expansion
Fix
Adam Christophersen
Meghana Hermes
Publishing
Completed & analyzed
4/1/2021
00
35
3/29/2024
MH
Meghana Hermes
7/27/2021
7/15/2021
12
Instagram Publishing
Epic
7/1/2020
Adam Christophersen
Instagram Publishing
Instagram Publishing
Differentiator
Adam Christophersen
Meghana Hermes
Publishing
Completed & analyzed
2/16/2021
00
35
3/29/2024
MH
Meghana Hermes
B
8/10/2021
8/4/2021
13
Archive Report
Epic
1/5/2021
Meghana Hermes
Archive Report
Compliance Archive report: Upgrading our Social Media Posts report to include all the user activities (private messages, multiple images associated with posts etc) and ability to export in different formats
Fix
Adam Christophersen
Meghana Hermes
Publishing
Completed & analyzed
2/15/2021
00
14
3/29/2024
MH
Meghana Hermes
5/20/2021
14
Unbolt Denim Pages
Epic
8/1/2020
Adam Christophersen
Unbolt Denim Pages
Unbolt Denim Pages In order to unbolt denim pages, Engineers are getting our advertising assets migrated to a new IBM instance currently. We are currently in the process of scoping the ideal solution for this project in order to complete moving denim pages.
Tech Debt
Charlie Turri
Meghana Hermes
Advertising
Product Research - In Progress
1/1/2023
00
27
3/29/2024
MH
Meghana Hermes
A
Nils Berndt
Nils Berndt
Nils Berndt
Adam Christophersen
Adam Christophersen
Nils Berndt
N/A
@Nils Berndt
@Nils Berndt
@Nils Berndt
@Adam Christophersen
@Adam Christophersen
@Nils Berndt
11/8/2022
6/1/2023
1/30/2023
Taylor Hansen
15
Media Manager
Epic
3/10/2021
Adam Christophersen
Media Manager
A formal place to upload images and videos that will ultimately be used in a composed post or content library post
Fix
Adam Christophersen
Meghana Hermes
Publishing
Completed & analyzed
1/18/2021
00
17
3/29/2024
MH
Meghana Hermes
5/20/2021
16
Total Expert Integration
Epic
4/20/2021
Adam Christophersen
Total Expert Integration
Integration with Total Expert (CRM platform). Mutual customers can be found
Integration
Adam Christophersen
Pages
Completed & analyzed
10/28/2021
00
28
3/29/2024
MH
Meghana Hermes
B
Nils Berndt
Nils Berndt
Nils Berndt
Adam Christophersen
Meghana Hermes
Tasha Martin
Marquece Cunningham
@Nils Berndt
@Nils Berndt
@Nils Berndt
@Adam Christophersen
@Meghana Hermes
@Tasha Martin
@Marquece Cunningham
4/5/2022
4/11/2022
4/22/2022
17
(Social Survey) Integration
Epic
4/22/2021
Adam Christophersen
(Social Survey) Integration
Integration with (Social Survey, CX platform)
Integration
Adam Christophersen
Publishing
Completed & analyzed
6/4/2021
00
28
3/29/2024
MH
Meghana Hermes
B
11/16/2021
11/18/2021
18
Ability to Search Users
Task
2/9/2021
Taylor Gaffney (AnnieMac)
Ability to Search Users
AnnieMac would like the ability to search for users in a search bar instead of having to go through pages of users in order to delete/offboard specific users
Fix
Meghana Hermes
Publishing
N/A
Completed & analyzed
7/1/2021
00
10
3/29/2024
MH
Meghana Hermes
8/4/2021
19
MFA
Epic
8/2/2021
Adam Christophersen
MFA
Enable MFA through Django
Fix
Adam Christophersen
Publishing
n/a
Completed & analyzed
7/5/2021
00
29
3/29/2024
MH
Meghana Hermes
8/3/2021
20
Compliance Solution Expansion (Standard MVP)
Epic
3/12/2021
Adam Christophersen
Compliance Solution Expansion (Standard MVP)
Expanding our current compliance products to be more capable for our growing customers.
Approval Workflows
Pending Tasks Screen
Fix
Adam Christophersen
Meghana Hermes
Andrew Newbury
Publishing
Product Prototypes
8/15/2023
00
41
3/29/2024
MH
Meghana Hermes
A
Michael Clark
Anastasios Milios
Martin Rosas
Andrew Newbury
Joe Nyhuis
Filip Iversen
Andrew Newbury
@Anastasios Milios
@Anastasios Milios
@Martin Rosas
@Andrew Newbury
@Joe Nyhuis
@Filip Iversen
@Andrew Newbury
5/3/2022
11/30/2023
5/27/2022
Stacey Switzer
21
Content Library Campaigns
Epic
2/19/2021
Meghana Hermes
Content Library Campaigns
A campaign is made up of multiple pieces of content that are grouped together and released as a fluid set of posts at timed intervals. They are frequently centered on a single theme and are published in stages. This will be available only to Advance pricing tiers. Great way for Admins to enable for their LOs to be able to “enroll” into automatic content campaign feeds based on their preference. Some campaign examples given could be “holidays 2021 program, Motivational quote Mondays, 10 Facts about Real Estate etc”. It was also mentioned, that as LOs leave the organization, that they can get unenrolled from the campaigns. This is also a requirement for American National.
Fix
Meghana Hermes
Publishing
UI design
6/1/2023
00
26
3/29/2024
MH
Meghana Hermes
B
Martin Sacco
Martin Sacco
Santiago Magariños
Meghana Hermes
Joe Nyhuis
Tasha Martin
@Martin Sacco
@Martin Sacco
@Santiago Magariños
@Meghana Hermes
@Joe Nyhuis
@Tasha Martin
9/13/2022
7/15/2023
10/4/2022
Taylor Hansen
22
Media Library Integration / Photo scaling or resizing to optimize for networks
Epic
4/7/2020
Meghana Hermes
Media Library Integration / Photo scaling or resizing to optimize for networks
Our Media Library feature in DS today allows users to upload and organize images and videos for use in creating posts. The problem with the way the Media Library is currently set up is that it is difficult to manage and search for media files that have already been uploaded. Furthermore, bulk upload is not available, and you cannot edit them if you want to tailor them to a specific social media network. This is important to our users because it allows them to successfully post articles with media files to increase engagement on their brand or user pages.
Solution: We'd like to streamline the Media Library by providing users with better tools for managing the library, making it easier to get an overview, improving the search, and allowing them to edit images uploaded, even adding captions, adjusting the size, color, and so on. Essentially, we provide them with the tools they require to manage their media library via our platform.
In addition, address existing issues such as saving media files required in archive reports, duplicate media files, video uploading issues, and the ability to view and select video thumbnails.

Fix
Meghana Hermes
Platform
.Completed
2/28/2023
00
20
3/29/2024
MH
Meghana Hermes
B
Jorge Vazquez
Martin Sacco
Martin Rosas
Santiago Magariños
Meghana Hermes
Joe Nyhuis
Filip Iversen
@Martin Sacco
@Martin Sacco
@Martin Rosas
@Santiago Magariños
@Meghana Hermes
@Joe Nyhuis
@Filip Iversen
6/7/2022
5/1/2023
6/28/2022
Kelley Rouse
23
Alt Text for images
Story
5/27/2021
Taylor Gaffney (Amy Leonard)
Alt Text for images
Can we add alt-text to images to comply with the ADA? or add an option to add alt text?
Fix
Publishing
N/A
Completed & analyzed
9/28/2021
00
13
3/29/2024
MH
Meghana Hermes
10/28/2021
24
Gray out used Content Library post
Task
6/1/2021
Sara Harris
Gray out used Content Library post
When a user elects to use a content library post: “graying out” certain posts in the content library to see what they’ve already posted.
New Feature
Meghana Hermes
Publishing
Completed & analyzed
00
12
3/29/2024
MH
Meghana Hermes
10/28/2021
25
Social network token updates
Epic
12/15/2021
Adam Christophersen
Social network token updates
We should find a way to validate social network access tokens on some other cadence than when a post is attempted for a social network. My suggestion is to validate access upon login. If we find we no longer have access to a particular token for a particular user, we should send an email to the account owner email address asking them to update their token, and prevent posting for social networks which we do not have access to. ADAM: When a user attempts to connect a social network to the platform, we should check to see if the network already exists in our platform and prevent it from being uploaded again. The goal is to prevent the same social network from being displayed x times in various places within the platform (compose, social networks > accounts, reports, dashboard, etc). If there is a way to hold several tokens for the same social network but only display it once in the platform that would also work, but would likely be more technically challenging.
Fix
Meghana Hermes
Andrew Newbury
Publishing
Product Research - In Progress
12/1/2023
00
16
3/29/2024
MH
Meghana Hermes
Andrew Newbury
@Andrew Newbury
12/31/2023
Stacey Switzer
26
Curated Content Recommendations based on past performance
Epic
1/3/2022
Adam Christophersen, Doug Wilber
Curated Content Recommendations based on past performance
Our offering for Content Curation (through UpContent) provides great value in that it sources third party content for our customers based on their self selected interest “collections.” Now that we’re 9 months into the relationship and further in each of our roadmaps, we’d like to expand the offering to allow the ability to our curated content offering to not only do these things, but also make RECOMMENDATIONS on the content that should be shared to each individual user. This recommendation will be based on performance (user + social network performance).
New Feature
Adam Christophersen
Publishing
Planning
00
28
3/29/2024
MH
Meghana Hermes
B
Adam Christophersen
Meghana Hermes
Tasha Martin
Marquece Cunningham
@Adam Christophersen
@Meghana Hermes
@Tasha Martin
@Marquece Cunningham
8/2/2022
8/18/2022
Jordan Wyner
27
Organization parent/child accounts
Epic
2/8/2022
Adam Christophersen
Organization parent/child accounts
We have a customer (Cardinal Financial) who has several sub-entities who use Denim Social, with a common set of Users (Marketing, Compliance) who need some global actions for their Subs (namely for today, approval workflow). Organization hierarchies would allow a single user to log into multiple DS orgs, which isn’t possible today without numerous usernames/passwords
TrustedChoice use case: god-mode ability to publish to their ‘sub-accounts’ and manage other aspects
NOTE: NOT tackling aggregated analytics to the parent account for right now... not for the MVP version, at least.

TAYLOR:
All Cardinal teams would benefit from this with the Cardinal collections. Currently corporate adds approved content to the collections to share with the teams. Then the team admins or LOs have to submit those (already approved) posts back to corporate through the approval workflow. Takes extra time and creates a confusing experience. If we could include collections in the approval workflow updates that would be a huge relief for all 7 Cardinal accounts that I currently manage.
Fix
Meghana Hermes
Publishing
Completed & analyzed
11/1/2022
00
24
3/29/2024
MH
Meghana Hermes
Santiago Magariños
Martin Sacco
Martin Rosas
Santiago Magariños
Meghana Hermes
Joe Nyhuis
Tasha Martin
@Martin Sacco
@Martin Sacco
@Martin Rosas
@Santiago Magariños
@Meghana Hermes
@Joe Nyhuis
@Tasha Martin
11/30/2022
Taylor Hansen
28
ability to add alt text while composing a post
Task
2/9/2022
taylor hansen
ability to add alt text while composing a post
ability to add alt text for an image while composing a post rather than just in the media module. When creating posts for the brand page, I typically use the compose and upload the image from my computer, so I’m just wondering. If we could add the alt text when uploading the image in the “Compose” section, it would be more streamlined and fewer steps.
Fix
Publishing
Completed & analyzed
00
3/29/2024
MH
Meghana Hermes
Andrew Newbury
@Andrew Newbury
29
Feature Management [INTERNAL]
Epic
2/10/2022
Adam Christophersen
Feature Management [INTERNAL]
Integration with a SaaS platform to handle feature management (toggles) for our Publishing solution. This enables us to enable automated CI/CD, enables product pricing tiers based on product availability, and control releases independent of code. It is a required build for us... we’ve changed our public pricing model already, and this will enable us to facilitate that. It’s also required for true agile development.
Fix
Meghana Hermes
Publishing
Engineering - In Progress
2/15/2023
00
15
3/29/2024
MH
Meghana Hermes
Michael Clark
Amrita Regmi
Michael Clark
Adam Christophersen
Joe Nyhuis
Tasha Martin
@Amrita Regmi
@Amrita Regmi
@Michael Clark
@Adam Christophersen
@Joe Nyhuis
@Tasha Martin
6/1/2023
Jordan Wyner
30
Integration with Surefire CRM
Epic
2/21/2022
Adam Christophersen
Integration with Surefire CRM
Just like our scoped integration with Total Expert, we have a need to integrate with Surefire CRM. Use case is the same... pipe a lead from Denim Social Pages → Surefire CRM
Integration
Adam Christophersen
Pages
Completed & analyzed
2/14/2022
00
28
3/29/2024
MH
Meghana Hermes
C
SF3 Data Integration API Package.zip
Nils Berndt
Nils Berndt
Nils Berndt
Adam Christophersen
Adam Christophersen
Nils Berndt
Adam Christophersen
@Nils Berndt
@Nils Berndt
@Nils Berndt
@Adam Christophersen
@Adam Christophersen
@Nils Berndt
@Adam Christophersen
3/8/2022
3/15/2022
3/24/2022
31
Integration
Epic
2/2/2022
Adam
Integration
Integration with to achieve similar (if not identical) functionality as experience.com.
For the sake of posterity, this integration would be very similar in initial scope and future growth options as the Chatmeter product idea (they’re direct competitors)
Integration
Adam Christophersen
Publishing
UI design
00
18
3/29/2024
MH
Meghana Hermes
B
Anastasios Milios
Andrew Newbury
Joe Nyhuis
Tasha Martin
Marquece Cunningham
@Andrew Newbury
@Joe Nyhuis
@Tasha Martin
@Marquece Cunningham
Taylor Hansen
32
Front End Components / Design System (INTERNAL)
Epic
5/6/2022
Adam (on behalf of Tasha and Filip)
Front End Components / Design System (INTERNAL)
Implement a new design system that will:
Offer a new, fresh UI to our users
Allow our developers to develop more efficiently on the front-end of our platform, using common components.
Recognize mobile responsiveness
Be implemented alongside feature releases
This will be a continuous project for 6 months to a year to keep upgrading components of the entire platform as we build new features.
Fix
Meghana Hermes
Filip Iversen
Platform
UI design
1/1/2023
00
31
3/29/2024
MH
Meghana Hermes
Martin Sacco
Filip Iversen
Martin Sacco
Filip Iversen
Adam Christophersen
Filip Iversen
Tasha Martin
@Martin Sacco
@Filip Iversen
@Martin Sacco
@Filip Iversen
@Adam Christophersen
@Filip Iversen
@Tasha Martin
6/30/2023
33
Ability to search for accounts within the Posts area
Story
1/31/2022
taylor
Ability to search for accounts within the Posts area
currently if you want to see if an account has been posted to thru denim social you have to manually scroll through all of the accounts in the filter area. it would be great if there was a search bar for people that have a lot of users to be able to find the account right away...
Fix
Publishing
Completed & analyzed
00
3/29/2024
MH
Meghana Hermes
Screen Shot 2022-01-31 at 6.45.47 PM.png
Screen Shot 2022-01-31 at 6.45.47 PM.png
34
Insellerate Integration
Epic
4/22/2021
Adam Christophersen
Insellerate Integration
Integration with Insellerate (CRM platform). Lenox Financial Services (current customer) is migrating to Insellerate currently.
Integration
Adam Christophersen
Publishing
Completed & analyzed
9/1/2022
00
19
3/29/2024
MH
Meghana Hermes
C
Nils Berndt
Nils Berndt
Nils Berndt
Adam Christophersen
Adam Christophersen
Nils Berndt
@Nils Berndt
@Nils Berndt
@Nils Berndt
@Adam Christophersen
@Adam Christophersen
@Nils Berndt
10/31/2022
10/28/2022
11/30/2022
Jordan Wyner
35
Advanced Analytics - EBR
Epic
Advanced Analytics - EBR
Ability to deliver EBR reports within the platform A customer (First State Bank of Wyoming) has requested this feature be made available in our NEW analytics product. As requested by the customer, It should be capable of delivering (via email) a batch of analytics within a customizable period of time (month, quarter, x days, etc). For example, “X amount of people liked your videos in the last 30 days” and show the video, etc. or something along those lines? ADAM: We’ll want to be careful to not deliver EVERYTHING via this summary report... we still need them to log in to the platform, after all. KYLIE: In the Calendar function, populate times to post for your specific audience (or even best times to post for the specific day of the week) along with populating some sort of national holiday calendar to give users/admins more ideas on what to post. This was a request from Chelsea Groton Bank from using Meta.
Competitive Parity
Meghana Hermes
Taylor Hansen
Platform
To be Scoped
9/1/2023
00
3/29/2024
MH
Meghana Hermes
Andrew Newbury
@Andrew Newbury
9/30/2023
Kylie Panke
36
Scalability & Reliability
Epic
Scalability & Reliability
Mostly bugs and technical debt wound up.
Database woes (notably size and amount of queries)
Local caching
Adam Christophersen
Andrew Newbury
Meghana Hermes
Publishing
Completed & analyzed
7/14/2022
00
12/7/2022
System Writer
Michael Clark
Martin Sacco
Santiago Magariños
Andrew Newbury
Joe Nyhuis
@Martin Sacco
@Martin Sacco
@Santiago Magariños
@Andrew Newbury
@Joe Nyhuis
10/31/2022
37
Renovated Publishing Calendar
Epic
Renovated Publishing Calendar
Build a better functioning publishing calendar.
make the calendar work, and work fast
change views from day to week to month
allow the user to schedule a post from the calendar
apply filters
see status of posts
Andrew: In calendar - show recommended times to post and holiday calendar (Move to calendar PRD?)
better filters - extremely usable for admins
filter on groups
filter on post on behalf of
parent/child - only see one post if scheduled to several child accounts
Adam Christophersen
Andrew Newbury
Meghana Hermes
Publishing
Product Prototypes
9/1/2023
00
3/16/2023
Meghana Hermes
Andrew Newbury
Filip Iversen
@Andrew Newbury
@Filip Iversen
10/1/2023
Reanna Minton
38
Compose:One Post - Customized for Each Social Network
Epic
7/12/2022
Meg
Compose:One Post - Customized for Each Social Network
Currently in DS our Compose features are limited. We have feedback from several customers that they want more functionality and flexibility in our Compose page. When it comes to creating posts from Compose, our competitors provide more features.
New features will include: One Post - Customized for Each Social Network and update: Social Account Selector when posting to social networks
As A Denim Social User, I want to be able to create a social post and be able to customize that post for each social network so that I can save time and make my social posts more compelling for each network
Differentiator
Taylor Hansen
Andrew Newbury
Meghana Hermes
Publishing
Engineering - In Progress
7/6/2023
00
3/29/2024
MH
Meghana Hermes
B
Meghana Hermes
Tasha Martin
@Meghana Hermes
@Tasha Martin
10/17/2023
10/10/2023
Andrew Newbury
39
User Management Updates
Epic
Meghana Hermes
User Management Updates
All User Management updates: 1) In contrast to social networks, we are currently unable to group users in DS. Admins are unable to share content and media files with a group of users. However, sharing with specific individuals significantly lengthens the process. Solution: Allowing administrators to create user groups will make it easier and quicker to share content and media files with specific users. Status: Sprint 27 - required for Media Library updates 2) Today, Admins are unable to perform Bulk Actions in Users module (create, edit, update, delete) -DEPLOYS WITH COMPLIANCE MVP
Adam Christophersen
Meghana Hermes
Publishing
Completed & analyzed
11/1/2022
00
9/12/2023
Meghana Hermes
Martin Sacco
Santiago Magariños
Meghana Hermes
Joe Nyhuis
Filip Iversen
@Martin Sacco
@Martin Sacco
@Santiago Magariños
@Meghana Hermes
@Joe Nyhuis
@Filip Iversen
3/27/2023
Jordan Wyner
40
Permissions Updates
Epic
Permissions Updates
Publishing
To be Scoped
00
1/12/2023
Adam Christophersen
Andrew Newbury
@Andrew Newbury
Stacey Switzer
41
Canva Integration
Epic
Meghana Hermes
Canva Integration
Linking a User’s Canva account with Denim Social so they can easily share their Canva assets through Denim Social.
Fix
Adam Christophersen
Publishing
To be Scoped
10/1/2023
00
21
3/29/2024
MH
Meghana Hermes
Meghana Hermes
@Meghana Hermes
10/31/2023
Kylie Panke
Kelley Rouse
42
Integration with Birdeye
Epic
7/11/2022
Adam
Integration with Birdeye
Integration with reputation management platform, Birdeye. Direct competitor to Reputation.com, and trying to make a stronghold in the financial services industry. Aggregator of reviews from third party review sites (like Google My Business, for example). Integration would be responsible for communicating top rated reviews on social.
Integration
Andrew Newbury
Adam Christophersen
Publishing
To be Scoped
00
21
3/29/2024
MH
Meghana Hermes
B
Andrew Newbury
@Andrew Newbury
Taylor Hansen
43
Boosted Posts
Epic
4/7/2020
Adam Christophersen
Boosted Posts
Boosting organic published posts with advertising dollars on all applicable social networks.
Fix
Adam Christophersen
Publishing
To be Scoped
7/15/2023
00
17
3/29/2024
MH
Meghana Hermes
Meghana Hermes
@Meghana Hermes
7/15/2023
Nola Morris
Taylor Hansen
44
Mortgage Coach Integration
Epic
Mortgage Coach Integration
Integrate with Mortgage Coach
Platform
To be Scoped
00
1/12/2023
Adam Christophersen
Andrew Newbury
@Andrew Newbury
Jordan Wyner
45
Notifications
Epic
7/12/2022
Adam
Notifications
KYLIE: Also, in app alerts. Dart Bank would love to have some sort of reminder for their end users in the platform telling them either what posts are coming up in their content calendar (either scheduled by admins or by the end user themselves) or what to post in general (example: don’t forget tomorrow is national corn on the cob day! Don’t forget to schedule your post! OR “you have a scheduled post for tomorrow” to remind them they have one coming up. ADAM: one way to solve for the ambiguity of the nature of these “notifications” is to let the Admin team send messages to the intermediaries. That’s how I think we would solve this. And this request has come from prospects in the past (American National comes to mind immediately) TAYLOR: Allow users to subscribe to specific folders and get updates whenever there is new content KYLIE: Suggestion from Stock Yards Bank after their internal audit: “It would be great that in future updates with Denim that we could add a notification to the system if and when someone in our approval group makes a change. For example, with me and John being in the default approval group, currently if either one of us added or removed someone or edited the process, the other one wouldn’t know. An email or pop-up in the app would be beneficial from an audit standpoint.” [ADD TO COMPLIANCE PRD]
Meghana Hermes
To be Scoped
9/15/2023
00
3/27/2023
Meghana Hermes
Meghana Hermes
@Meghana Hermes
10/15/2023
Kylie Panke
46
AI social post copy based on URL
Epic
10/5/2022
Adam
AI social post copy based on URL
Integrate with OpenAI to create social media posts based on a supplied URL within Compose product.
By integrating with OpenAI, we can create a prompt such as “write a long-form social media post based on the following URL” and it can create a single (or multiple iterations) of a social media post that can be used in the post text, using GPT-3.
Cost for access to OpenAI is based on the number of “tokens” used. One token is approximately 4 generated words. 750 generated words is approximately 1000 tokens, and 1000 tokens is $.02. OpenAI is a “pay per use” model, so we would pay exactly what we use.
OpenAI API documentation can be found here:
This would solve three main challenges for our users:
Curated content we receive from UpContent relies on, essentially, the OpenGraph Description supplied by the publisher of the article, which is frequently not high quality for a social media post, resulting in our Admin user needing to read the article and then customize the post text.
Allows any user to supply ANY URL within our Compose product and allow AI to write the post for them, still allowing them to customize the post if they would like.
Would facilitate giving access to Curated Content to intermediaries, as we would have the ability to allow different post text for each curated content url for every person sharing the article, even if it appears within multiple institutions.
Differentiator
Jed Meier
Meghana Hermes
Publishing
.Completed
7/1/2023
00
36
3/29/2024
MH
Meghana Hermes
Jed Meier
Filip Iversen
Jed Meier
Meghana Hermes
Joe Nyhuis
Filip Iversen
Megan Blair
@Filip Iversen
@Filip Iversen
@Jed Meier
@Meghana Hermes
@Joe Nyhuis
@Filip Iversen
@Megan Blair
11/30/2023
47
Denim Inbox
Epic
6/1/2020
Greg Bailey
Denim Inbox
Client's marketing team can manage LO responses to their page for them. Or, LO can be granted access to perform these tasks as well.
Inbox is a tool to help manage your social conversations in one place.
Inbox has three areas:
conversation details
list of conversations
and different views you can filter your Inbox by

Contains the ability to respond to all comments and messages across all connected social media channels from one singular product, called Inbox.
Also has the ability to send push notifications / emails / both when engagements are received, prompting the user to respond. Much like an email inbox would behave. Also very similar to Intercom's inbox in the way it handles management of these engagements. "unassigned" "assigned" "closed" "open" etc. IDEA BY GREG BAILEY
Consider expanding to General Messaging as well (SMS/RCS) as social media?
DIRECT MESSAGING ENHANCEMENTS:
-Ability to tag/assign messages to different users (was available in Gremlin)
-Messaging alerts delivered via email
-Make messaging real time
-Eliminate 24 hr response time if possible?
Competitive Parity
Meghana Hermes
Publishing
Product Research - In Progress
7/15/2023
00
35
3/29/2024
MH
Meghana Hermes
A
Meghana Hermes
@Meghana Hermes
5/1/2023
7/15/2023
7/3/2023
48
Compliance Solution Expansion (Standard Secondary Features)
Epic
3/12/2021
Adam Christophersen
Compliance Solution Expansion (Standard Secondary Features)
Expanding our current compliance products to be more capable for our growing customers.
Keyword Moderation Updates
Fix
Adam Christophersen
Meghana Hermes
Andrew Newbury
Publishing
Link
Research Analysis
00
41
3/29/2024
MH
Meghana Hermes
A
Michael Clark
Anastasios Milios
Martin Rosas
Andrew Newbury
Joe Nyhuis
Filip Iversen
Andrew Newbury
@Anastasios Milios
@Anastasios Milios
@Martin Rosas
@Andrew Newbury
@Joe Nyhuis
@Filip Iversen
@Andrew Newbury
5/3/2022
5/27/2022
Stacey Switzer
49
Filter by Groups
Story
3/15/2022
taylor
Filter by Groups
Ability to filter in the filter bars by user group ADAM: we do not have User Groups. We have Permission Groups (called Roles) and Social Network Groups. I’ll assume we’re talking about filtering by SN Group.
Fix
Publishing
UI design
00
14
3/29/2024
MH
Meghana Hermes
50
Better, more clear error messages
4/6/2022
Jordan & Nola
Better, more clear error messages
Let’s do a better job of supplying better error, more clear error messages to a user when a social network error happens.
New Feature
Publishing
UI design
00
11
3/29/2024
MH
Meghana Hermes
51
Ability to export user list from front end
9/14/2022
taylor
Ability to export user list from front end
Ability to export user list from front end - either through the users section or from the Users performance section. Should include last login and be able to export to CSV or excel doc. Requested by Cardinal (would be great for parent company) Johnson Financial, and AnnieMac.
Fix
Publishing
Completed & analyzed
00
3/29/2024
MH
Meghana Hermes
52
Ability to hide content folders and media library folders
1/11/2023
Kylie Panke
Ability to hide content folders and media library folders
Legacy Mutual would like to be able to hide media library and content library folders. Their use case is they use to have divisions in CO and TN however they have temporarily closed those locations. They don't want to completely get rid of the content in those folders however they would like to hide them for the time being in order to de-clutter the libraries in both sections of the platform. Once they get those divisions up and running again, they'd un-hide those folders.
solved by sharing
Fix
Publishing
00
3/29/2024
MH
Meghana Hermes
53
UpContent Changes
Epic
UpContent Changes
75 total collections available to subscribe to
All users whose institutions has access to UpContent collections should have ability to interact with and use UpContent, whereas today only Admins do
User-based subscriptions, not institution-based subscriptions
Subscriptions to collections will need to have a sliding scale of “interest” in each topic subscribed to
Need to create a “feed” of all relevant content that could be posted. Need to develop an algorithm to “score” posts based on 1) the user’s selected “interest” level, 2) the “shareability score”, and 3) (maybe) past performance. This should rank each piece of content and we can sort from highest to lowest in this “feed.” Could maybe indicate the score visually too in some way.
Content curation (standard collections) only available to organizations at the “Advanced” tier for all new customers (past customers we will need to continue to support it)
Basic - no Upcontent
Advanced -Access to UpContent
Add on - Smart Seller
Publishing
Engineering - In Progress
7/15/2023
00
6/22/2023
Meghana Hermes
7/31/2023
54
Epic
To be Scoped
00
3/16/2023
Meghana Hermes
A
55
Epic
3/15/2023
To be Scoped
00
3/15/2023
Meghana Hermes
A
56
Epic
00
3/16/2023
Meghana Hermes
57
Epic
00
3/21/2023
Stacey Switzer
58
Send Platform Custom Attributes to Intercom
Epic
3/15/2023
Andrew
Send Platform Custom Attributes to Intercom
This request is to send custom attributes from the Denim Social platform to Intercom which allow anyone who uses Intercom to interact with customers have more data about the customer and be able to add new segmentation in Intercom when handling incoming requests and mass communications to users.
Integration
Andrew Newbury
Publishing
Planning
00
30
3/29/2024
MH
Meghana Hermes
Michael Clark
Michael Clark
Michael Clark
Andrew Newbury
Stacey Switzer
Andrew Newbury
@Michael Clark
@Michael Clark
@Michael Clark
@Andrew Newbury
@Stacey Switzer
@Andrew Newbury
Taylor Hansen
59
Advanced EBR Reporting
Epic
3/15/2023
Taylor
Advanced EBR Reporting
Ability to provide EBR reports via the platform
Competitive Parity
Meghana Hermes
Taylor Hansen
Publishing
Product Research - In Progress
00
26
3/29/2024
MH
Meghana Hermes
60
Intercom / Django API Integration
Story
4/5/2023
Andrew N
Intercom / Django API Integration
Auto update and create contacts in Intercom when user is updated in Django
Integration
Andrew Newbury
Publishing
Product Research - In Progress
00
25
3/29/2024
MH
Meghana Hermes
Michael Clark
Michael Clark
Andrew Newbury
Stacey Switzer
@Michael Clark
@Andrew Newbury
@Stacey Switzer
Taylor Hansen
61
FB Business Manager API
Epic
5/12/2023
Meghana
FB Business Manager API
Update our current process of onboarding, managing and publishing to FB
Tech Debt
Meghana Hermes
Publishing
To be Scoped
00
40
3/29/2024
MH
Meghana Hermes
62
ability to pull in twitter mentions to the dashboard
6/1/2023
taylor / stacey
ability to pull in twitter mentions to the dashboard
Ability to pull in Twitter mentions to the dashboard. Apparently Hootsuite can do it
Competitive Parity
Publishing
00
3/29/2024
MH
Meghana Hermes
63
Content Engine
Epic
5/1/2023
Jed
Content Engine
AI driven third-party content generator
Differentiator
Meghana Hermes
Filip Iversen
Jed Meier
Michael Clark
Publishing
Engineering - In Progress
9/1/2023
00
3/29/2024
MH
Meghana Hermes
Michael Clark
Filip Iversen
Tasha Martin
Jed Meier
Michael Clark
Meghana Hermes
Filip Iversen
Tasha Martin
Megan Blair
@Filip Iversen
@Tasha Martin
@Filip Iversen
@Tasha Martin
@Jed Meier
@Michael Clark
@Meghana Hermes
@Filip Iversen
@Tasha Martin
@Megan Blair
9/30/2023
Taylor Hansen
64
00
6/14/2023
Meghana Hermes
65
Marcom Integration
6/21/2023
taylor
Marcom Integration
We got a request from Johnson to integrate with their marketing collateral platform, Marcom Central - https://marcom.com/. Use mostly for flyers - Johnson creates flyer templates, then associates add their information to the bottom by filling in the blanks and picking from the list of available options. this may be something covered by our imagely or canva integrations...
New Feature
Publishing
00
3/29/2024
MH
Meghana Hermes
66
Ability for full access admins to edit or delete another full access admin’s post
6/27/2023
taylor
Ability for full access admins to edit or delete another full access admin’s post
there’s no way for an admin to edit or delete a post that their other admin partner has created when it comes to them for approval. if a post is sitting in pending and was scheduled in the past, all they can do is decline to avoid the post going out.
Fix
Publishing
00
3/29/2024
MH
Meghana Hermes
67
IG Threads
7/6/2023
taylor
IG Threads
well, it seems that some of our customers pay attention to what’s going on in the social media world :) They’ve asked us about threads. would love to know if this is even available to 3rd parties yet...
New Feature
Publishing
00
3/29/2024
MH
Meghana Hermes
68
bulk tag add for CL and ML folders
7/17/2023
taylor
bulk tag add for CL and ML folders
ability to add tags to multiple posts at once
New Feature
Publishing
00
3/29/2024
MH
Meghana Hermes
69
expire a CL folder
7/17/2023
taylor
expire a CL folder
bokf is asking to expire CL folders so that she can keep a record of different posts/folders but not archive them for later ( i think this is coming with CL updates?)
New Feature
Publishing
00
3/29/2024
MH
Meghana Hermes
70
Instagram Feature Upgrade
Epic
3/1/2023
Meg
Instagram Feature Upgrade
Instagram Reels
Adding the ability to Post to Instagram Reels directly from Denim Social
Also post Reel to profile feed
up to 30 hashtags can be included
Ability to post IG first comment
Post carousels to IG
Improved Experience when attempting to publish post with link to Instagram
Competitive Parity
Meghana Hermes
Andrew Newbury
Publishing
Product Prototypes
00
3/29/2024
MH
Meghana Hermes
Martin Sacco
@Martin Sacco
@Martin Sacco
71
Post to Google My Business
8/31/2023
taylor
Post to Google My Business
AnnieMac, Cardinal and APM all asked about Google My Business. Other platforms like Social Assurance do this
New Feature
Publishing
00
3/29/2024
MH
Meghana Hermes
72
Compose: Social Planner
Epic
2/1/2023
Meg
Compose: Social Planner
Post Scheduler / Multi-date Schedule of Posts
Simplify the date/time selection tool when scheduling posts
This gives the user the ability to schedule the same post to go out more than once.
Recommended Post Times
System generated recommended post day/time
Incorporate calendar into “Compose” and vice versa - select a posting time from calendar to open “Compose”
Competitive Parity
Meghana Hermes
Publishing
Product Prototypes
00
3/29/2024
MH
Meghana Hermes
Martin Sacco
@Martin Sacco
@Martin Sacco
73
Compose: Giphy API Integration + Emoji Enhancements
Epic
Meg
Compose: Giphy API Integration + Emoji Enhancements
Emoji Enhancements
Add skin tone, search, filters, and larger emoji view
Add Giphy API Integration
Gives the ability to search for gif’s in app and add to posts
Competitive Parity
Meghana Hermes
Publishing
00
3/29/2024
MH
Meghana Hermes
74
Instagram Stories
Epic
8/9/2021
Taylor Gaffney
Instagram Stories
Ability for end users to create stories and publish to IG. Hootsuite has this ability. Many customers have asked for this during trainings
Differentiator
Publishing
.Completed
00
15
3/29/2024
MH
Meghana Hermes
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