ALL EPICS · Campaigns

⁠

Completed & analyzed

8/1/2020

00

22

3/29/2024

DEN-511

8/31/2020

Migration (1.0→2.0)

Epic

7/1/2020

Meghana Hermes

Migration (1.0→2.0)

INTERNAL ONLY feature. Ability to export users from 1.0 and import them to 2.0.

Tech Debt

Publishing

⁠

⁠

Completed & analyzed

8/1/2020

00

25

3/29/2024

DEN-511

1/31/2021

SUNRISE

Epic

7/1/2020

Adam Christophersen

SUNRISE

Merge the user management component and significant UI/UX updates to both platforms, with a “app selector” screen. 1/8 reduced scope to only include user management component and app switcher. 11/4/21 reduced scope to only include the app switcher, and a wizard-of-oz backend process for publishing + advertising customers. 1/11/2023 REDUCED SCOPE TO KEEPING ADVERTISING ON LIFE SUPPORT AND MIGRATING ADVERTISING TO

BOOSTED POSTS

⁠

Tech Debt

Platform

⁠

⁠

Research Analysis

11/1/2023

00

34

3/29/2024

A

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

11/8/2022

11/30/2023

1/30/2023

UpContent integration

Epic

9/1/2020

Adam Christophersen

UpContent integration

Integration with UpContent to provide third party content via API integration

Integration

Publishing

⁠

⁠

Completed & analyzed

10/7/2020

00

33

3/29/2024

B

⁠

Link here

⁠

DEN-579

⁠

3/2/2021

3/1/2021

Platform Security

Epic

10/1/2020

Adam Christophersen

Platform Security

Session timeouts, forced logout after period of inactivity, forced password changes after x days. BANK OF GUAM COMMIT 1Q2021

Fix

Publishing

N/A

Completed & analyzed

11/1/2020

00

8

3/29/2024

⁠

DEN-446

⁠

2/26/2021

Oracle RightNow Integration

Epic

10/23/2020

Adam Christophersen

Oracle RightNow Integration

Integration with Oracle’s RightNow platform for support ticketing. BANK OF GUAM COMMIT: 4Q2020

Integration

Publishing

⁠

⁠

Completed & analyzed

11/1/2020

00

11

3/29/2024

⁠

DEN-546

⁠

2/12/2021

Manage Failed Posts

Epic

11/18/2020

Meghana Hermes

Manage Failed Posts

Publishing: Manage Failed Posts

Fix

Publishing

⁠

⁠

Completed & analyzed

2/1/2021

00

18

3/29/2024

⁠

DEN-925

⁠

5/20/2021

Mobile App

Epic

7/1/2020

Adam Christophersen

Mobile App

Mobile App. Must be capable of: compliance approval process, publish from a content library, publish from compose (with approval process). No use case for Advertising. Primarily used by the “advisor” and “compliance” roles, not the “admin” role.

Build a progressive web app from our web app, and make it available to download from our website.

Fix

Publishing

⁠

⁠

To be Scoped

12/1/2023

00

32

3/29/2024

A

⁠

DEN-926

⁠

⁠

3/14/2023

12/31/2023

5/8/2023

Shared Content Libraries

Epic

8/1/2020

Meghana Hermes

Shared Content Libraries

Internal and external shared content libraries (ABA content library)

Fix

Publishing

⁠

⁠

Completed & analyzed

1/4/2022

00

24

3/29/2024

B

⁠

⁠

⁠

⁠

⁠

⁠

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⁠

⁠

2/15/2022

3/23/2022

3/31/2022

Analytics Expansion

Epic

8/1/2020

Adam Christophersen

Analytics Expansion

New Feature

Platform

⁠

⁠

Beta Testing - External

8/9/2021

00

35

3/29/2024

A

⁠

⁠

DEN-929

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

3/14/2022

2/8/2023

5/26/2022

Linkedin Publishing Expansion

Epic

1/8/2021

Adam Christophersen

Linkedin Publishing Expansion

Fix

Publishing

⁠

⁠

Completed & analyzed

4/1/2021

00

35

3/29/2024

⁠

DEN-578

⁠

7/27/2021

7/15/2021

Instagram Publishing

Epic

7/1/2020

Adam Christophersen

Instagram Publishing

Differentiator

Publishing

⁠

⁠

Completed & analyzed

2/16/2021

00

35

3/29/2024

B

⁠

DEN-936

⁠

8/10/2021

8/4/2021

Archive Report

Epic

1/5/2021

Meghana Hermes

Archive Report

Compliance Archive report: Upgrading our Social Media Posts report to include all the user activities (private messages, multiple images associated with posts etc) and ability to export in different formats

Fix

Publishing

⁠

⁠

Completed & analyzed

2/15/2021

00

14

3/29/2024

⁠

DEN-933

⁠

5/20/2021

Unbolt Denim Pages

Epic

8/1/2020

Adam Christophersen

Unbolt Denim Pages

In order to unbolt denim pages, Engineers are getting our advertising assets migrated to a new IBM instance currently.

We are currently in the process of scoping the ideal solution for this project in order to complete moving denim pages.

Tech Debt

Advertising

⁠

⁠

Product Research - In Progress

1/1/2023

00

27

3/29/2024

A

⁠

DEN-934

⁠

N/A

⁠

⁠

⁠

⁠

⁠

⁠

⁠

11/8/2022

6/1/2023

1/30/2023

Media Manager

Epic

3/10/2021

Adam Christophersen

Media Manager

A formal place to upload images and videos that will ultimately be used in a composed post or content library post

Fix

Publishing

⁠

⁠

Completed & analyzed

1/18/2021

00

17

3/29/2024

⁠

DEN-1070

⁠

5/20/2021

Total Expert Integration

Epic

4/20/2021

Adam Christophersen

Total Expert Integration

Integration with Total Expert (CRM platform). Mutual customers can be found

here

⁠

Integration

Pages

⁠

⁠

Completed & analyzed

10/28/2021

00

28

3/29/2024

B

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

4/5/2022

4/11/2022

4/22/2022

⁠

Experience.com

⁠

(Social Survey) Integration

Epic

4/22/2021

Adam Christophersen

⁠

Experience.com

⁠

(Social Survey) Integration

Integration with

Experience.com

⁠

(Social Survey, CX platform)

Integration

Publishing

⁠

⁠

Completed & analyzed

6/4/2021

00

28

3/29/2024

B

⁠

DEN-1277

⁠

11/16/2021

11/18/2021

Ability to Search Users

Task

2/9/2021

Taylor Gaffney (AnnieMac)

Ability to Search Users

AnnieMac would like the ability to search for users in a search bar instead of having to go through pages of users in order to delete/offboard specific users

Fix

Publishing

N/A

Completed & analyzed

7/1/2021

00

10

3/29/2024

⁠

DEN-1332

⁠

8/4/2021

MFA

Epic

8/2/2021

Adam Christophersen

MFA

Enable MFA through Django

Fix

Publishing

n/a

Completed & analyzed

7/5/2021

00

29

3/29/2024

⁠

DEN-1212

⁠

8/3/2021

Compliance Solution Expansion (Standard MVP)

Epic

3/12/2021

Adam Christophersen

Compliance Solution Expansion (Standard MVP)

Expanding our current compliance products to be more capable for our growing customers.

Approval Workflows

Pending Tasks Screen

Fix

Publishing

⁠

⁠

Product Prototypes

8/15/2023

00

41

3/29/2024

A

⁠

DEN-3028

⁠

DEN-2665

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

5/3/2022

11/30/2023

5/27/2022

Content Library Campaigns

Epic

2/19/2021

Meghana Hermes

Content Library Campaigns

A campaign is made up of multiple pieces of content that are grouped together and released as a fluid set of posts at timed intervals. They are frequently centered on a single theme and are published in stages.

This will be available only to Advance pricing tiers.

Great way for Admins to enable for their LOs to be able to “enroll” into automatic content campaign feeds based on their preference. Some campaign examples given could be “holidays 2021 program, Motivational quote Mondays, 10 Facts about Real Estate etc”. It was also mentioned, that as LOs leave the organization, that they can get unenrolled from the campaigns.

This is also a requirement for American National.

Fix

Publishing

⁠

⁠

UI design

6/1/2023

00

26

3/29/2024

B

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

9/13/2022

7/15/2023

10/4/2022

Media Library Integration / Photo scaling or resizing to optimize for networks

Epic

4/7/2020

Meghana Hermes

Media Library Integration / Photo scaling or resizing to optimize for networks

Our Media Library feature in DS today allows users to upload and organize images and videos for use in creating posts. The problem with the way the Media Library is currently set up is that it is difficult to manage and search for media files that have already been uploaded. Furthermore, bulk upload is not available, and you cannot edit them if you want to tailor them to a specific social media network. This is important to our users because it allows them to successfully post articles with media files to increase engagement on their brand or user pages.

Solution: We'd like to streamline the Media Library by providing users with better tools for managing the library, making it easier to get an overview, improving the search, and allowing them to edit images uploaded, even adding captions, adjusting the size, color, and so on. Essentially, we provide them with the tools they require to manage their media library via our platform.

In addition, address existing issues such as saving media files required in archive reports, duplicate media files, video uploading issues, and the ability to view and select video thumbnails.

Fix

Platform

⁠

⁠

.Completed

2/28/2023

00

20

3/29/2024

B

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

6/7/2022

5/1/2023

6/28/2022

Alt Text for images

Story

5/27/2021

Taylor Gaffney (Amy Leonard)

Alt Text for images

Can we add alt-text to images to comply with the ADA? or add an option to add alt text?

Fix

Publishing

N/A

Completed & analyzed

9/28/2021

00

13

3/29/2024

⁠

DEN-1222

⁠

10/28/2021

Gray out used Content Library post

Task

6/1/2021

Sara Harris

Gray out used Content Library post

When a user elects to use a content library post: “graying out” certain posts in the content library to see what they’ve already posted.

New Feature

Publishing

Completed & analyzed

00

12

3/29/2024

10/28/2021

Social network token updates

Epic

12/15/2021

Adam Christophersen

Social network token updates

We should find a way to validate social network access tokens on some other cadence than when a post is attempted for a social network. My suggestion is to validate access upon login. If we find we no longer have access to a particular token for a particular user, we should send an email to the account owner email address asking them to update their token, and prevent posting for social networks which we do not have access to.

ADAM:

When a user attempts to connect a social network to the platform, we should check to see if the network already exists in our platform and prevent it from being uploaded again. The goal is to prevent the same social network from being displayed x times in various places within the platform (compose, social networks > accounts, reports, dashboard, etc). If there is a way to hold several tokens for the same social network but only display it once in the platform that would also work, but would likely be more technically challenging.

Fix

Publishing

⁠

⁠

Product Research - In Progress

12/1/2023

00

16

3/29/2024

⁠

12/31/2023

Curated Content Recommendations based on past performance

Epic

1/3/2022

Adam Christophersen, Doug Wilber

Curated Content Recommendations based on past performance

Our offering for Content Curation (through UpContent) provides great value in that it sources third party content for our customers based on their self selected interest “collections.” Now that we’re 9 months into the relationship and further in each of our roadmaps, we’d like to expand the offering to allow the ability to our curated content offering to not only do these things, but also make RECOMMENDATIONS on the content that should be shared to each individual user. This recommendation will be based on performance (user + social network performance).

New Feature

Publishing

⁠

⁠

Planning

00

28

3/29/2024

B

⁠

⁠

⁠

⁠

8/2/2022

8/18/2022

Organization parent/child accounts

Epic

2/8/2022

Adam Christophersen

Organization parent/child accounts

We have a customer (Cardinal Financial) who has several sub-entities who use Denim Social, with a common set of Users (Marketing, Compliance) who need some global actions for their Subs (namely for today, approval workflow). Organization hierarchies would allow a single user to log into multiple DS orgs, which isn’t possible today without numerous usernames/passwords

TrustedChoice use case: god-mode ability to publish to their ‘sub-accounts’ and manage other aspects

NOTE: NOT tackling aggregated analytics to the parent account for right now... not for the MVP version, at least.

TAYLOR:

All Cardinal teams would benefit from this with the Cardinal collections. Currently corporate adds approved content to the collections to share with the teams. Then the team admins or LOs have to submit those (already approved) posts back to corporate through the approval workflow. Takes extra time and creates a confusing experience. If we could include collections in the approval workflow updates that would be a huge relief for all 7 Cardinal accounts that I currently manage.

Fix

Publishing

⁠

⁠

Completed & analyzed

11/1/2022

00

24

3/29/2024

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

11/30/2022

ability to add alt text while composing a post

Task

2/9/2022

taylor hansen

ability to add alt text while composing a post

ability to add alt text for an image while composing a post rather than just in the media module. When creating posts for the brand page, I typically use the compose and upload the image from my computer, so I’m just wondering. If we could add the alt text when uploading the image in the “Compose” section, it would be more streamlined and fewer steps.

Fix

Publishing

Completed & analyzed

00

3/29/2024

⁠

Feature Management [INTERNAL]

Epic

2/10/2022

Adam Christophersen

Feature Management [INTERNAL]

Integration with a SaaS platform to handle feature management (toggles) for our Publishing solution. This enables us to enable automated CI/CD, enables product pricing tiers based on product availability, and control releases independent of code. It is a required build for us... we’ve changed our public pricing model already, and this will enable us to facilitate that. It’s also required for true agile development.

Fix

Publishing

⁠

⁠

Engineering - In Progress

2/15/2023

00

15

3/29/2024

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

6/1/2023

Integration with Surefire CRM

Epic

2/21/2022

Adam Christophersen

Integration with Surefire CRM

Just like our scoped integration with Total Expert, we have a need to integrate with Surefire CRM. Use case is the same... pipe a lead from Denim Social Pages → Surefire CRM

Integration

Pages

⁠

⁠

Completed & analyzed

2/14/2022

00

28

3/29/2024

C

⁠

⁠

AD-42

⁠

SF3 Data Integration API Package.zip

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

3/8/2022

3/15/2022

3/24/2022

⁠

Reputation.com

⁠

Integration

Epic

2/2/2022

Adam

⁠

Reputation.com

⁠

Integration

Integration with

reputation.com

⁠

to achieve similar (if not identical) functionality as experience.com.

For the sake of posterity, this integration would be very similar in initial scope and future growth options as the Chatmeter product idea (they’re direct competitors)

Integration

Publishing

⁠

⁠

UI design

00

18

3/29/2024

B

⁠

⁠

⁠

⁠

⁠

⁠

Front End Components / Design System (INTERNAL)

Epic

5/6/2022

Adam (on behalf of Tasha and Filip)

Front End Components / Design System (INTERNAL)

Implement a new design system that will:

Offer a new, fresh UI to our users

Allow our developers to develop more efficiently on the front-end of our platform, using common components.

Recognize mobile responsiveness

Be implemented alongside feature releases

This will be a continuous project for 6 months to a year to keep upgrading components of the entire platform as we build new features.

Fix

Platform

⁠

⁠

UI design

1/1/2023

00

31

3/29/2024

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

6/30/2023

Ability to search for accounts within the Posts area

Story

1/31/2022

taylor

Ability to search for accounts within the Posts area

currently if you want to see if an account has been posted to thru denim social you have to manually scroll through all of the accounts in the filter area. it would be great if there was a search bar for people that have a lot of users to be able to find the account right away...

Fix

Publishing

Completed & analyzed

00

3/29/2024

Screen Shot 2022-01-31 at 6.45.47 PM.png

Insellerate Integration

Epic

4/22/2021

Adam Christophersen

Insellerate Integration

Integration with Insellerate (CRM platform). Lenox Financial Services (current customer) is migrating to Insellerate currently.

Integration

Publishing

⁠

⁠

Completed & analyzed

9/1/2022

00

19

3/29/2024

C

⁠

⁠

⁠

⁠

⁠

⁠

⁠

10/31/2022

10/28/2022

11/30/2022

Advanced Analytics - EBR

Epic

Advanced Analytics - EBR

Ability to deliver EBR reports within the platform

A customer (First State Bank of Wyoming) has requested this feature be made available in our NEW analytics product. As requested by the customer, It should be capable of delivering (via email) a batch of analytics within a customizable period of time (month, quarter, x days, etc). For example, “X amount of people liked your videos in the last 30 days” and show the video, etc. or something along those lines?

ADAM: We’ll want to be careful to not deliver EVERYTHING via this summary report... we still need them to log in to the platform, after all.

KYLIE:

In the Calendar function, populate times to post for your specific audience (or even best times to post for the specific day of the week) along with populating some sort of national holiday calendar to give users/admins more ideas on what to post. This was a request from Chelsea Groton Bank from using Meta.

Competitive Parity

Platform

To be Scoped

9/1/2023

00

3/29/2024

⁠

9/30/2023

Scalability & Reliability

Epic

Scalability & Reliability

Mostly bugs and technical debt wound up.

Database woes (notably size and amount of queries)

Local caching

Publishing

⁠

⁠

Completed & analyzed

7/14/2022

00

12/7/2022

⁠

⁠

⁠

⁠

⁠

⁠

⁠

10/31/2022

Renovated Publishing Calendar

Epic

Renovated Publishing Calendar

Build a better functioning publishing calendar.

make the calendar work, and work fast

change views from day to week to month

allow the user to schedule a post from the calendar

apply filters

see status of posts

Andrew: In calendar - show recommended times to post and holiday calendar (Move to calendar PRD?)

better filters - extremely usable for admins

filter on groups

filter on post on behalf of

parent/child - only see one post if scheduled to several child accounts

Publishing

⁠

⁠

Product Prototypes

9/1/2023

00

3/16/2023

⁠

Filip Iversen

⁠

10/1/2023

Compose:One Post - Customized for Each Social Network

Epic

7/12/2022

Meg

Compose:One Post - Customized for Each Social Network

Currently in DS our Compose features are limited. We have feedback from several customers that they want more functionality and flexibility in our Compose page. When it comes to creating posts from Compose, our competitors provide more features.

New features will include: One Post - Customized for Each Social Network and update: Social Account Selector when posting to social networks

As A Denim Social User, I want to be able to create a social post and be able to customize that post for each social network so that I can save time and make my social posts more compelling for each network

Differentiator

Publishing

⁠

⁠

Engineering - In Progress

7/6/2023

00

3/29/2024

B

⁠

Tasha Martin

⁠

10/17/2023

10/10/2023

User Management Updates

Epic

Meghana Hermes

User Management Updates

All User Management updates:

1) In contrast to social networks, we are currently unable to group users in DS. Admins are unable to share content and media files with a group of users. However, sharing with specific individuals significantly lengthens the process.

Solution: Allowing administrators to create user groups will make it easier and quicker to share content and media files with specific users.

Status: Sprint 27 - required for Media Library updates

2) Today, Admins are unable to perform Bulk Actions in Users module (create, edit, update, delete)

-DEPLOYS WITH COMPLIANCE MVP

Publishing

⁠

⁠

Completed & analyzed

11/1/2022

00

9/12/2023

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⁠

⁠

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⁠

⁠

⁠

3/27/2023

Permissions Updates

Epic

Permissions Updates

Publishing

To be Scoped

00

1/12/2023

⁠

Canva Integration

Epic

Meghana Hermes

Canva Integration

Linking a User’s Canva account with Denim Social so they can easily share their Canva assets through Denim Social.

Fix

Publishing

To be Scoped

10/1/2023

00

21

3/29/2024

⁠

10/31/2023

Integration with Birdeye

Epic

7/11/2022

Adam

Integration with Birdeye

Integration with reputation management platform, Birdeye. Direct competitor to Reputation.com, and trying to make a stronghold in the financial services industry. Aggregator of reviews from third party review sites (like Google My Business, for example). Integration would be responsible for communicating top rated reviews on social.

Integration

Publishing

⁠

⁠

To be Scoped

00

21

3/29/2024

B

⁠

Boosted Posts

Epic

4/7/2020

Adam Christophersen

Boosted Posts

Boosting organic published posts with advertising dollars on all applicable social networks.

Fix

Publishing

To be Scoped

7/15/2023

00

17

3/29/2024

⁠

7/15/2023

Mortgage Coach Integration

Epic

Mortgage Coach Integration

Integrate with Mortgage Coach

Platform

To be Scoped

00

1/12/2023

⁠

Notifications

Epic

7/12/2022

Adam

Notifications

KYLIE:

Also, in app alerts. Dart Bank would love to have some sort of reminder for their end users in the platform telling them either what posts are coming up in their content calendar (either scheduled by admins or by the end user themselves) or what to post in general (example: don’t forget tomorrow is national corn on the cob day! Don’t forget to schedule your post! OR “you have a scheduled post for tomorrow” to remind them they have one coming up.

ADAM: one way to solve for the ambiguity of the nature of these “notifications” is to let the Admin team send messages to the intermediaries. That’s how I think we would solve this. And this request has come from prospects in the past (American National comes to mind immediately)

TAYLOR:

Allow users to subscribe to specific folders and get updates whenever there is new content

KYLIE:

Suggestion from Stock Yards Bank after their internal audit: “It would be great that in future updates with Denim that we could add a notification to the system if and when someone in our approval group makes a change. For example, with me and John being in the default approval group, currently if either one of us added or removed someone or edited the process, the other one wouldn’t know. An email or pop-up in the app would be beneficial from an audit standpoint.”

[ADD TO COMPLIANCE PRD]

To be Scoped

9/15/2023

00

3/27/2023

https://beta.openai.com/docs/introduction/overview

⁠

10/15/2023

AI social post copy based on URL

Epic

10/5/2022

Adam

AI social post copy based on URL

Integrate with OpenAI to create social media posts based on a supplied URL within Compose product.

By integrating with OpenAI, we can create a prompt such as “write a long-form social media post based on the following URL” and it can create a single (or multiple iterations) of a social media post that can be used in the post text, using GPT-3.

Cost for access to OpenAI is based on the number of “tokens” used. One token is approximately 4 generated words. 750 generated words is approximately 1000 tokens, and 1000 tokens is $.02. OpenAI is a “pay per use” model, so we would pay exactly what we use.

OpenAI API documentation can be found here:

⁠

This would solve three main challenges for our users:

Curated content we receive from UpContent relies on, essentially, the OpenGraph Description supplied by the publisher of the article, which is frequently not high quality for a social media post, resulting in our Admin user needing to read the article and then customize the post text.

Allows any user to supply ANY URL within our Compose product and allow AI to write the post for them, still allowing them to customize the post if they would like.

Would facilitate giving access to Curated Content to intermediaries, as we would have the ability to allow different post text for each curated content url for every person sharing the article, even if it appears within multiple institutions.

Differentiator

Publishing

⁠

https://education.hootsuite.com/pages/inbox

⁠

.Completed

7/1/2023

00

36

3/29/2024

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

11/30/2023

Denim Inbox

Epic

6/1/2020

Greg Bailey

Denim Inbox

⁠

⁠

Client's marketing team can manage LO responses to their page for them. Or, LO can be granted access to perform these tasks as well.

Inbox is a tool to help manage your social conversations in one place.

Inbox has three areas:

conversation details

list of conversations

and different views you can filter your Inbox by

Contains the ability to respond to all comments and messages across all connected social media channels from one singular product, called Inbox.

Also has the ability to send push notifications / emails / both when engagements are received, prompting the user to respond. Much like an email inbox would behave. Also very similar to Intercom's inbox in the way it handles management of these engagements. "unassigned" "assigned" "closed" "open" etc. IDEA BY GREG BAILEY

Consider expanding to General Messaging as well (SMS/RCS) as social media?

DIRECT MESSAGING ENHANCEMENTS:

-Ability to tag/assign messages to different users (was available in Gremlin)

-Messaging alerts delivered via email

-Make messaging real time

-Eliminate 24 hr response time if possible?

Competitive Parity

Publishing

Product Research - In Progress

7/15/2023

00

35

3/29/2024

A

⁠

5/1/2023

7/15/2023

7/3/2023

Compliance Solution Expansion (Standard Secondary Features)

Epic

3/12/2021

Adam Christophersen

Compliance Solution Expansion (Standard Secondary Features)

Expanding our current compliance products to be more capable for our growing customers.

Keyword Moderation Updates

Fix

Publishing

Link

Research Analysis

00

41

3/29/2024

A

⁠

⁠

⁠

⁠

⁠

⁠

⁠

⁠

5/3/2022

5/27/2022

Filter by Groups

Story

3/15/2022

taylor

Filter by Groups

Ability to filter in the filter bars by user group

ADAM: we do not have User Groups. We have Permission Groups (called Roles) and Social Network Groups. I’ll assume we’re talking about filtering by SN Group.

Fix

Publishing

UI design

00

14

3/29/2024

Better, more clear error messages

4/6/2022

Jordan & Nola

Better, more clear error messages

Let’s do a better job of supplying better error, more clear error messages to a user when a social network error happens.

New Feature

Publishing

UI design

00

11

3/29/2024

Ability to export user list from front end

9/14/2022

taylor

Ability to export user list from front end

Ability to export user list from front end - either through the users section or from the Users performance section. Should include last login and be able to export to CSV or excel doc. Requested by Cardinal (would be great for parent company) Johnson Financial, and AnnieMac.

Fix

Publishing

Completed & analyzed

00

3/29/2024

Ability to hide content folders and media library folders

1/11/2023

Kylie Panke

Ability to hide content folders and media library folders

Legacy Mutual would like to be able to hide media library and content library folders. Their use case is they use to have divisions in CO and TN however they have temporarily closed those locations. They don't want to completely get rid of the content in those folders however they would like to hide them for the time being in order to de-clutter the libraries in both sections of the platform. Once they get those divisions up and running again, they'd un-hide those folders.

solved by sharing

Fix

Publishing

00

3/29/2024

UpContent Changes

Epic

UpContent Changes

75 total collections available to subscribe to

All users whose institutions has access to UpContent collections should have ability to interact with and use UpContent, whereas today only Admins do

User-based subscriptions, not institution-based subscriptions

Subscriptions to collections will need to have a sliding scale of “interest” in each topic subscribed to

Need to create a “feed” of all relevant content that could be posted. Need to develop an algorithm to “score” posts based on 1) the user’s selected “interest” level, 2) the “shareability score”, and 3) (maybe) past performance. This should rank each piece of content and we can sort from highest to lowest in this “feed.” Could maybe indicate the score visually too in some way.

Content curation (standard collections) only available to organizations at the “Advanced” tier for all new customers (past customers we will need to continue to support it)

Basic - no Upcontent

Advanced -Access to UpContent

Add on - Smart Seller

Publishing

Engineering - In Progress

7/15/2023

00

6/22/2023

7/31/2023

Epic

To be Scoped

00

3/16/2023

A

Epic

3/15/2023

To be Scoped

00

3/15/2023

A

Epic

00

3/16/2023

Epic

00

3/21/2023

Send Platform Custom Attributes to Intercom

Epic

3/15/2023

Andrew

Send Platform Custom Attributes to Intercom

This request is to send custom attributes from the Denim Social platform to Intercom which allow anyone who uses Intercom to interact with customers have more data about the customer and be able to add new segmentation in Intercom when handling incoming requests and mass communications to users.

Integration

Publishing

⁠

⁠

Planning

00

30

3/29/2024

⁠

⁠

⁠

⁠

⁠

⁠

⁠

Advanced EBR Reporting

Epic

3/15/2023

Taylor

Advanced EBR Reporting

Ability to provide EBR reports via the platform

Competitive Parity

Publishing

Product Research - In Progress

00

26

3/29/2024

Intercom / Django API Integration

Story

4/5/2023

Andrew N

Intercom / Django API Integration

Auto update and create contacts in Intercom when user is updated in Django

Integration

Publishing

⁠

⁠

Product Research - In Progress

00

25

3/29/2024

Michael Clark

⁠

⁠

Stacey Switzer

⁠

FB Business Manager API

Epic

5/12/2023

Meghana

FB Business Manager API

Update our current process of onboarding, managing and publishing to FB

Tech Debt

Publishing

To be Scoped

00

40

3/29/2024

ability to pull in twitter mentions to the dashboard

6/1/2023

taylor / stacey

ability to pull in twitter mentions to the dashboard

Ability to pull in Twitter mentions to the dashboard. Apparently Hootsuite can do it

Competitive Parity

Publishing

00

3/29/2024

Content Engine

Epic

5/1/2023

Jed

Content Engine

AI driven third-party content generator

Differentiator

Publishing