Manage the development, marketing, design, and support for ongoing updates that have increased monthly recurring revenue by >8x
Merged company strategy, user needs, product analytics, and technical limitations into a singular, lean launch plan for four successful versions and an entirely new
Maintain contact, manage accounts, design solutions and delegate project execution for high-value, multi-year company contracts worth tens of thousands of dollars
Founded, developed, and now oversee a marketing team that has increased conversions up to 40% through advertising, in-house creative content, and strategic partnerships
Created, grew, and now oversee a 6-person support team that maintains a satisfaction rating >90%