Words, acronyms, and anything else your team might need to know.
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Terms and concepts
“Business Development Representative.” Member of the Sales team who speaks with prospects about buying our tool.
“Chief Executive Officer. “ The person leading the company.
“Call to action.”
“Directly responsible individual.”
"In my honest opinion"
“Monthly active users.”
“ Monthly Recurring Revenue.” The predictable total revenue generated by your business from all the active subscriptions in a particular month. It includes recurring charges from discounts, coupons, and recurring add-ons, but excludes one-time fees.
With MRR you can assess the present financial health of the business and project the future earnings based on the active subscriptions. To calculate MRR, multiply the number of monthly subscribers by the average revenue per user (ARPU).
“Small and medium businesses.”
“Take a look.” Commonly used in
“Working from home.”
"Please take a look." Frequently used when sharing new work and asking for feedback.
“Acknowledge,” as in “got it, I will take a look.”
Take that topic or decision to the next bullpen meeting.
The use of a newly developed product or service by a company's staff to test it before it is made available to customers.
A person assigned to help you get up to speed.
Decision Making Framework - The "primary questions" that you can focus the discussion on when framing a problem; answering them generally leads to a set of answers across other related questions.
Always double check that you are muted if you intend to be!
Have monthly check-in’s with your onboarding buddy, even after you’re no longer a new hire.