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Words, acronyms, and anything else your team might need to know.
Teams that work closely together often create a shared vocabulary. Include a tag (or two) to help new hires or other colleagues find this term when searching this hub.
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Terms and concepts
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Term
Description
Added by
#acronym
11
BDR
“Business Development Representative.” Member of the Sales team who speaks with prospects about buying our tool.
Polly Rose
CEO
“Chief Executive Officer. “ The person leading the company.
Polly Rose
CTA
“Call to action.”
Alan Chowansky
DRI
“Directly responsible individual.”

Adam Davis
IMHO
"In my honest opinion"
Adam Davis
MAU
“Monthly active users.”
Adam Davis
MRR
“ Monthly Recurring Revenue.” The predictable total revenue generated by your business from all the active subscriptions in a particular month. It includes recurring charges from discounts, coupons, and recurring add-ons, but excludes one-time fees.
With MRR you can assess the present financial health of the business and project the future earnings based on the active subscriptions. To calculate MRR, multiply the number of monthly subscribers by the average revenue per user (ARPU).
Adam Davis
SMB
“Small and medium businesses.”
Polly Rose
TAL
“Take a look.” Commonly used in
@Slack
.
WFH
“Working from home.”
Polly Rose
"Please take a look." Frequently used when sharing new work and asking for feedback.
Alan Chowansky
#phrase
4
ack
“Acknowledge,” as in “got it, I will take a look.”
Alan Chowansky
Bullpen it
Take that topic or decision to the next bullpen meeting.
Alan Chowansky
Dogfooding
The use of a newly developed product or service by a company's staff to test it before it is made available to customers.
Alan Chowansky
Onboarding Buddy
A person assigned to help you get up to speed.
Alan Chowansky
#technique
1
Eigenquestion
Decision Making Framework - The "primary questions" that you can focus the discussion on when framing a problem; answering them generally leads to a set of answers across other related questions.
Adam Davis
#guidance
2
Attending meetings
Always double check that you are muted if you intend to be!
Adam Davis
Onboarding buddy
Have monthly check-in’s with your onboarding buddy, even after you’re no longer a new hire.
Polly Rose
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