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This matrix represents the user experience (UX) flow as the AI transitions through different states during an interaction.The colors are chosen to represent the mood and emotional tone associated with each state of the AI during the interaction flow.
Like any conversation, we need to allow for ample back and forth. This also allows the AI to portray natural responses
Emotional States
State
Description
Mood Color
1
Welcome
The AI greets the user and prepares for interaction.
Green (Welcoming, Ready)
2
Dormant
The AI is on standby, not actively engaging but ready to respond.
Blue (Calm, Passive)
3
Active
The AI is engaged in the conversation, processing user input.
Yellow / Soft Gold (Energetic, Engaged)
4
Thinking
The AI is considering the best response based on the user’s emotional state and context.
Orange (Thoughtful, Processing)
5
Responding
The AI provides a response that is considerate of the user’s emotions.
Purple (Understanding, Responsive)
6
Sign Off
The AI ends the conversation with a polite and friendly closing.
Red (Warm, Farewell)
There are no rows in this table
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Screenshot 2024-04-24 at 3.27.17 PM.png
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49d390ed4b730c2a927c82c62baa0e43.gif
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voice_assistant-ezgif.com-resize.gif
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Welcome...Dormant
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@Chantal Bacon
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take a look above.


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