User Journey — Valor

I've used Valor as a baseline for the interactions and design exploration

Introduction to the AI System:

The soldier is introduced to the AI system on a tablet, designed with a minimal and intuitive interface.

The AI system explains its purpose and assures confidentiality.

Initial Emotional State Assessment:

The soldier interacts with the AI, which assesses emotional state through voice inflection and language analysis.

The AI detects signs of depression or suicidal thoughts.

Personalized Interaction:

Based on the initial assessment, the AI tailors its interaction to the soldier’s emotional needs.

The AI engages in a conversation, asking open-ended questions to understand the soldier’s concerns.

Active Listening and Support:

The AI demonstrates active listening skills, validating the soldier’s feelings and experiences.

It provides empathetic responses and support, creating a safe space for the soldier to express emotions.

Crisis Intervention (if needed):

If the AI detects high-risk indicators, it follows a crisis intervention protocol.

The AI offers immediate support and guides the soldier to emergency resources.

Resource Recommendation:

The AI suggests coping strategies and resources tailored to the soldier’s specific situation.

It provides information on support groups, counseling services, and other mental health resources.

Follow-Up and Continuity of Care:

The AI schedules follow-up interactions to monitor the soldier’s progress.

It ensures continuity of care by reminding the soldier of appointments and check-ins.

Feedback and Improvement:

The soldier provides feedback on the interaction and support received.

The AI uses this feedback to improve its algorithms and assistance.

Outcome Assessment:

The AI evaluates the effectiveness of the support provided.

It adjusts future interactions based on the soldier’s changing needs.

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