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Welcome to When AI Gets It Wrong: Designing for Trust and Recovery.In this session, we’ll explore how to design AI-powered experiences that remain resilient when things go wrong. Drawing from real-world experiences, we’ll discuss the importance of preparing for AI failures and maintaining user trust through transparency and empathy.Our speaker today is Paula Deschamps Madeira, a UX Architect at the City of Calgary. Having recently worked with AI on various projects, she aims to share her insights with other professionals and contribute to shaping more intuitive, user-friendly AI-powered experiences.
Welcome to AI Isn't Taking Your Job, Job Consolidation Is.In this session, our speaker, Greg Hallihan will explore how job consolidation, not just AI, is driving changes in job opportunities for UX professionals. Businesses are reducing headcount and adding responsibilities to save costs, impacting career growth in UX.Greg is the Principal Consultant at Human Insights, a research and evaluation consultancy focused on Human Factors and User Experience.With over a decade of experience, Greg helps transform insights into better products and services.Please join me in welcoming Greg!
East Annex - Shift 2
MC: Renee Matsalla
Session 1 (1pm)
Paula Deschamps Madeira | When AI Gets it Wrong: Designing for Trust and Recovery
Let’s welcome Paula!
Session 2 (1:30pm)
AI Isn’t Taking Your Job, Job Consolidation Is
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