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Understanding Conversations

Rapid Conversation Analytics and Understanding with Coda AI

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Coda AI can be used to help us understand people through the words they use. One aspect of this is understanding customers through conversations such as those that occur in Discourse communities. I spend a lot of time in communities trying to help people and learning from experts.
This template exemplifies the power of Coda AI and almost every facet of a Coda solution. It uses a Pack to read and parse a Discourse conversation. It identifies influential participants and the key topic focus and even attempts to see what the participants may have overlooked. It collects data about the conversation and uses it to make inferences.
This is a tool that helps me understand people based on their interactions. Conversations contain valuable information, and this approach saves me a lot of time when I discover a topic that interests me. It gets me up to speed on the conversation by summarizing, organizing various perspectives, and visually displaying analytics.
This tool can be shaped for use with any conversational content. This example is for one Discourse community. I use it with seven Discourse communities and two other conversational data sources, including a customer survey system.

Quick Start

Click the Drill Down button for any of the example
Coda Community
⁠
topics listed in the table. Enjoy the insights. Or, take in this
six-minute video
⁠
.

Add a New Topic

Find a Coda Community topic you are interested in and copy the URL (
example
⁠
).
Create a new row in the
table
⁠
and paste the URL into the first field (the Topic link field).
As soon as the Drill Down button is enabled, you are ready to enjoy the insights. Note - it can take a few minutes.

Release Notes

Be sure to read
these release notes
⁠
if you copy this solution.

Support my Work

⁠
Donate
⁠
I’m also happy to consult on more complex use cases for Coda AI Live. Reach out anytime. I believe there is a horizon of opportunities to build more advanced applications based on this concept.
⁠
bill.french@gmail.com
⁠
⁠
⁠
970-389-3126
⁠
⁠
Coda Community
Topic
Title
Drill Down
i
Refresh
i
Key Question
i
Views
Posts
Replies
Likes
Words
Days Since Last Update
Topic Addressed?
Coda Response
i
Champion Response
i
1
Coda packs vs Apps Script
Drill Down
Refresh
What are the benefits and drawbacks of using Apps Script compared to Packs for communicating with external APIs?
3619
8
4
6
1155
521 days
Yes
Yes
Yes
2
Access to comments Via the API
Drill Down
Refresh
What are the possibilities of adding access to the comments section through the API in the future?
5223
17
4
13
625
40 days
Yes
Yes
Yes
3
[Closed, Launched] Beta: Page History
Drill Down
Refresh
What are the key features and feedback on the beta version history for page and table changes in Coda?
4408
18
6
54
1937
535 days
Yes
Yes
No
4
Launched: New ways to integrate your toolstack into Coda
Drill Down
Refresh
What are the key features and benefits of Coda's new full-page embeds, pack cards, and canvas embeds?
15196
71
54
186
7044
341 days
Yes
Yes
No
5
I can't edit those "pills" in my formulas
Drill Down
Refresh
What are the suggested methods for editing pill contents in the formula?
3397
15
11
8
679
528 days
Yes
No
Yes
6
Why Prompts SERIOUSLY Matter
Drill Down
Refresh
What is the impact of prompt development on the productivity benefits of AI?
4324
20
14
16
2555
533 days
Yes
No
Yes
7
Understanding Conversations with Coda AI
Drill Down
Refresh
What insights can be gained from using Coda AI to analyze conversations on Discourse communities?
3781
11
6
18
1959
483 days
Yes
No
Yes
There are no rows in this table
⁠

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