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Understanding Conversations

Rapid Conversation Analytics and Understanding with Coda AI

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Coda AI can be used to help us understand people through the words they use. One aspect of this is understanding customers through conversations such as those that occur in Discourse communities. I spend a lot of time in communities trying to help people and learning from experts.
This template exemplifies the power of Coda AI and almost every facet of a Coda solution. It uses a Pack to read and parse a Discourse conversation. It identifies influential participants and the key topic focus and even attempts to see what the participants may have overlooked. It collects data about the conversation and uses it to make inferences.
This is a tool that helps me understand people based on their interactions. Conversations contain valuable information, and this approach saves me a lot of time when I discover a topic that interests me. It gets me up to speed on the conversation by summarizing, organizing various perspectives, and visually displaying analytics.
This tool can be shaped for use with any conversational content. This example is for one Discourse community. I use it with seven Discourse communities and two other conversational data sources, including a customer survey system.

Quick Start

Click the Drill Down button for any of the example topics listed in the table. Enjoy the insights. Or, take in this .

Add a New Topic

Find a Coda Community topic you are interested in and copy the URL ().
Create a new row in the and paste the URL into the first field (the Topic link field).
As soon as the Drill Down button is enabled, you are ready to enjoy the insights. Note - it can take a few minutes.

Release Notes

Be sure to read if you copy this solution.

Support my Work

I’m also happy to consult on more complex use cases for Coda AI Live. Reach out anytime. I believe there is a horizon of opportunities to build more advanced applications based on this concept.
Coda Community
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Topic
Title
Drill Down
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Refresh
i
Key Question
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Views
Posts
Replies
Likes
Words
Days Since Last Update
Topic Addressed?
Coda Response
i
Champion Response
i
1
Coda packs vs Apps Script
Drill Down
Refresh
What are the pros and cons of developing Apps Script versus using packs to communicate with external APIs, and how do they compare in terms of ease and speed of development for a small team with no preferences or experience?
2202
8
4
6
1155
218 days
Yes
Yes
Yes
2
Access to comments Via the API
Drill Down
Refresh
What are the limitations of accessing comments through the Coda API, and are there any plans to enhance the native doc comment functionality?
3722
16
4
13
610
7 days
Yes
Yes
Yes
3
[Closed, Launched] Beta: Page History
Drill Down
Refresh
What feedback was provided by users during the beta testing of Coda's new page history feature and how did the Coda team respond to it?
2841
18
6
54
1937
232 days
Yes
Yes
No
4
Launched: New ways to integrate your toolstack into Coda
Drill Down
Refresh
What are the new updates made to Coda to make it more powerful and integrated, and how can they be leveraged to improve workflows?
11179
71
54
182
7044
38 days
Yes
Yes
No
5
I can't edit those "pills" in my formulas
Drill Down
Refresh
What are some effective ways to edit pills in Coda formulas without selecting the entire pill as uneditable?
2057
15
11
8
679
225 days
Yes
No
Yes
6
Why Prompts SERIOUSLY Matter
Drill Down
Refresh
What is the role of effective prompts in AI and how can learner examples be used to encourage AI to follow a specific logic?
2666
20
14
16
2555
230 days
Yes
No
Yes
7
Understanding Conversations with Coda AI
Drill Down
Refresh
What are the benefits and limitations of using Coda AI to understand conversations on Discourse communities, and how can it be adapted for use with other conversational content?
2340
11
6
18
1959
180 days
Yes
No
Yes
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