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Understanding Conversations

Rapid Conversation Analytics and Understanding with Coda AI

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Coda AI can be used to help us understand people through the words they use. One aspect of this is understanding customers through conversations such as those that occur in Discourse communities. I spend a lot of time in communities trying to help people and learning from experts.
This template exemplifies the power of Coda AI and almost every facet of a Coda solution. It uses a Pack to read and parse a Discourse conversation. It identifies influential participants and the key topic focus and even attempts to see what the participants may have overlooked. It collects data about the conversation and uses it to make inferences.
This is a tool that helps me understand people based on their interactions. Conversations contain valuable information, and this approach saves me a lot of time when I discover a topic that interests me. It gets me up to speed on the conversation by summarizing, organizing various perspectives, and visually displaying analytics.
This tool can be shaped for use with any conversational content. This example is for one Discourse community. I use it with seven Discourse communities and two other conversational data sources, including a customer survey system.

Quick Start

Click the Drill Down button for any of the example
Coda Community
⁠
topics listed in the table. Enjoy the insights. Or, take in this
six-minute video
⁠
.

Add a New Topic

Find a Coda Community topic you are interested in and copy the URL (
example
⁠
).
Create a new row in the
table
⁠
and paste the URL into the first field (the Topic link field).
As soon as the Drill Down button is enabled, you are ready to enjoy the insights. Note - it can take a few minutes.

Release Notes

Be sure to read
these release notes
⁠
if you copy this solution.

Support my Work

⁠
Donate
⁠
I’m also happy to consult on more complex use cases for Coda AI Live. Reach out anytime. I believe there is a horizon of opportunities to build more advanced applications based on this concept.
⁠
bill.french@gmail.com
⁠
⁠
⁠
970-389-3126
⁠
⁠
Coda Community
Topic
Title
Drill Down
i
Refresh
i
Key Question
i
Views
Posts
Replies
Likes
Words
Days Since Last Update
Topic Addressed?
Coda Response
i
Champion Response
i
1
Coda packs vs Apps Script
Drill Down
Refresh
What are the advantages and disadvantages of using Apps Script compared to packs for communicating with external APIs?
3602
8
4
6
1155
374 days
Yes
Yes
Yes
2
Access to comments Via the API
Drill Down
Refresh
What are the possibilities and limitations of accessing the comments section through the API in Coda?
5149
16
4
13
610
162 days
Yes
Yes
Yes
3
[Closed, Launched] Beta: Page History
Drill Down
Refresh
What are the key features and feedback regarding the beta opportunity for viewing page version history in Coda?
4374
18
6
54
1937
388 days
Yes
Yes
No
4
Launched: New ways to integrate your toolstack into Coda
Drill Down
Refresh
What are the reactions and suggestions of users regarding the new Coda updates for full-page embeds and Pack cards?
14936
71
54
186
7044
193 days
Yes
Yes
No
5
I can't edit those "pills" in my formulas
Drill Down
Refresh
Is there a more efficient way to edit pills in a formula without selecting the entire pill?
3391
15
11
8
679
380 days
Yes
No
Yes
6
Why Prompts SERIOUSLY Matter
Drill Down
Refresh
What are the challenges and implications of creating effective prompts for AI systems?
4296
20
14
16
2555
386 days
Yes
No
Yes
7
Understanding Conversations with Coda AI
Drill Down
Refresh
What insights can Coda AI provide about participants in Discourse community conversations?
3767
11
6
18
1959
335 days
Yes
No
Yes
There are no rows in this table
⁠

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