Understanding Conversations

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Understanding Conversations

Rapid Conversation Analytics and Understanding with Coda AI

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Coda AI can be used to help us understand people through the words they use. One aspect of this is understanding customers through conversations such as those that occur in Discourse communities. I spend a lot of time in communities trying to help people and learning from experts.

This template exemplifies the power of Coda AI and almost every facet of a Coda solution. It uses a Pack to read and parse a Discourse conversation. It identifies influential participants and the key topic focus and even attempts to see what the participants may have overlooked. It collects data about the conversation and uses it to make inferences.

This is a tool that helps me understand people based on their interactions. Conversations contain valuable information, and this approach saves me a lot of time when I discover a topic that interests me. It gets me up to speed on the conversation by summarizing, organizing various perspectives, and visually displaying analytics.

This tool can be shaped for use with any conversational content. This example is for one Discourse community. I use it with seven Discourse communities and two other conversational data sources, including a customer survey system.

Quick Start

Click the Drill Down button for any of the example

Coda Community⁠

topics listed in the table. Enjoy the insights. Or, take in this

six-minute video⁠

Add a New Topic

Find a Coda Community topic you are interested in and copy the URL (

example⁠

Create a new row in the

table⁠

and paste the URL into the first field (the Topic link field).

As soon as the Drill Down button is enabled, you are ready to enjoy the insights. Note - it can take a few minutes.

Release Notes

Be sure to read

these release notes⁠

if you copy this solution.

Support my Work

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Donate

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I’m also happy to consult on more complex use cases for Coda AI Live. Reach out anytime. I believe there is a horizon of opportunities to build more advanced applications based on this concept.

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bill.french@gmail.com⁠

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970-389-3126⁠

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Coda Community

Coda Community

Topic

Title

Drill Down

Refresh

Key Question

Views

Posts

Replies

Likes

Words

Days Since Last Update

Topic Addressed?

Coda Response

Champion Response

Coda packs vs Apps Script

Drill Down

Refresh

What are the advantages and disadvantages of using Apps Script compared to packs for communicating with external APIs?

3617

1155

500 days

Yes

Access to comments Via the API

Drill Down

Refresh

What are the possibilities of adding access to the comments section through the API in the future?

5213

625

20 days

Yes

[Closed, Launched] Beta: Page History

Drill Down

Refresh

What are the key features users are interested in for the beta testing of page history and potential future enhancements related to version history capabilities?

4404

1937

515 days

Yes

Launched: New ways to integrate your toolstack into Coda

Drill Down

Refresh

What are the benefits and functionalities of Coda's new full-page embeds and Pack cards for enhancing collaboration and data visualization across different tools and platforms?

15163

186

7044

320 days

Yes

I can't edit those "pills" in my formulas

Drill Down

Refresh

Is there a way to edit formula pills in Coda more efficiently without having to retype everything?

3397

679

507 days

Yes

Why Prompts SERIOUSLY Matter

Drill Down

Refresh

What is the impact of prompt development on the productivity benefits of AI?

4319

2555

512 days

Yes

Understanding Conversations with Coda AI

Drill Down

Refresh

What are the key features and benefits of using Coda AI for conversation analysis on Discourse communities?

3778

1959

462 days

Yes

There are no rows in this table

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