Skip to content
Understanding Conversations
Understanding Conversations
Rapid Conversation Analytics and Understanding with Coda AI
Forward
Coda AI can be used to help us understand people through the words they use. One aspect of this is understanding customers through conversations such as those that occur in Discourse communities. I spend a lot of time in communities trying to help people and learning from experts.
This template exemplifies the power of Coda AI and almost every facet of a Coda solution. It uses a Pack to read and parse a Discourse conversation. It identifies influential participants and the key topic focus and even attempts to see what the participants may have overlooked. It collects data about the conversation and uses it to make inferences.
This is a tool that helps me understand people based on their interactions. Conversations contain valuable information, and this approach saves me a lot of time when I discover a topic that interests me. It gets me up to speed on the conversation by summarizing, organizing various perspectives, and visually displaying analytics.
This tool can be shaped for use with any conversational content. This example is for one Discourse community. I use it with seven Discourse communities and two other conversational data sources, including a customer survey system.
Quick Start
Click the Drill Down button for any of the example topics listed in the table. Enjoy the insights. Or, take in this .
Add a New Topic
Release Notes
Support my Work
I’m also happy to consult on more complex use cases for Coda AI Live. Reach out anytime. I believe there is a horizon of opportunities to build more advanced applications based on this concept.
Coda Community
Topic
Title
Drill Down
Refresh
Key Question
Views
Posts
Replies
Likes
Words
Days Since Last Update
Topic Addressed?
Coda Response
Champion Response
Drill Down
Refresh
What are the pros and cons or limitations of developing Apps Script instead of packs to communicate with external APIs (sending and receiving information)?
787
8
4
6
1155
74 days
Yes
Yes
Yes
Drill Down
Refresh
What are the limitations of accessing comments through the Coda API, and what workarounds or alternative solutions have been suggested by users to incorporate comments into fields and tables?
2192
14
3
11
548
79 days
Yes
Yes
Yes
Drill Down
Refresh
What is the new beta opportunity announced by Ross Coker in Coda and how does it enhance the current version history capabilities?
1339
18
6
54
1937
88 days
Yes
Yes
No
Drill Down
Refresh
What are the three updates that Kelly Lynn announced to make Coda more powerful and integrated, and how do they enhance users' workflows?
7393
62
46
160
6502
62 days
Yes
Yes
No
Drill Down
Refresh
How can one edit the contents of pills in a Coda formula without having to retype everything or copy-paste it into a non-formatted text editor like Notepad?
709
15
11
8
679
80 days
Yes
No
Yes
Drill Down
Refresh
What is the role of effective prompts in AI development and how can developers provide the necessary logic to encourage the AI to follow specific patterns?
1078
20
14
16
2555
86 days
Yes
No
Yes
Drill Down
Refresh
What are the capabilities of Coda AI in understanding people through their conversations on Discourse communities, and how does it help in summarizing, organizing perspectives, and displaying analytics about contributors to a topic?
844
11
6
18
1959
36 days
Yes
No
Yes
There are no rows in this table
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.