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Spoke
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    • Spoke
    • Index of Design for Spoke
    • Sender UX/UI
    • Theme Customization UI
    • Admin Responses UI
    • Message Inbox for Texters
    • Spoke Users and Experiences
    • Design Source Files
Spoke
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Index of Design for Spoke
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Index of Design for Spoke


⁠
Spoke
⁠
: Design Brief for Texter UI Redesign

and
View of Areas of Further Design Exploration (or Design Briefs)
User
Link
Area
Notes
GitHub Issue(s)
Texter
Sender UX/UI
Mass Send of Initial Texts
Optimize for speed and volume
​
Texter
Dashboard
Optimize for search/scan/filter and organizing for batch handling
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Texter
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Escalate Conversation
Already implemented, needs visual design
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Texter
​
Tagging
Already implemented, needs visual design
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Texter
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Stats
Consider ethics of gamification but also give encouragement and numbers to texters
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Texter
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Virtual Assistant
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Admin
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Reassignment
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Admin
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Change Texter Roles
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Admin
Manage Responses and Shortcut Buttons
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Admin
Customize Theme and Branding
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Admin
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Off-script message review dashboard
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Texter + Admin
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Set response character count, hit character count when responding
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