Index of Design for Spoke
Index of Design for Spoke
: Design Brief for Texter UI Redesign
View of Areas of Further Design Exploration (or Design Briefs)
User
Link
Area
Notes
GitHub Issue(s)
2
Texter
Dashboard
Optimize for search/scan/filter and organizing for batch handling
3
Texter
Escalate Conversation
Already implemented, needs visual design
4
Texter
Tagging
Already implemented, needs visual design
5
Texter
Stats
Consider ethics of gamification but also give encouragement and numbers to texters
6
Texter
Virtual Assistant
7
Admin
Reassignment
8
Admin
Change Texter Roles
11
Admin
Off-script message review dashboard
12
Texter + Admin
Set response character count, hit character count when responding
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