Process and tools

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Mapping

Using this to frame learning
Product led growth: journey
Who is actively engaged in this leg: More complex
Lens
Discovery - Consideration
Start
Activate
Convert
Sales - Engage
Scale - Grow
Scale - Advocacy
Cancellation
1
Who
Product Marketing
Marketing
Customer Success
Product Marketing
Marketing
Sales
Marketing
Product Marketing
Marketing
Sales
Customer Success
Sales
Customer Success
Customer Success
Marketing
Sales
Customer Success
2
Pain points 😥
3
Opportunities 💡
4
KPIs
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