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Cleaner Process
Residential Cleaning Process
Step
Action
1
Arrival
Clock in via Jobber and notify the Performant WhatsApp group.
2
Equipment Setup
Set up tech rig: Prepare camera equipment
3
Check-in Footage
Take "before" photos and a walkthrough video of each room (landscape format, note positions for "after" shots).
4
Laundry / Linen
Collect all laundry and linens for service if required.
Check in on WhatsApp to confirm collection/delivery time and flag any concerns.
5
Clean
Follow the checklist for cleaning.
6
Restock
Check inventory of cleaning products.
7
Maintenance
Note any breakages or maintenance needs.
8
After Footage
Take "after" photos and a walkthrough video of each room, matching the positioning of the "before" shots.
9
Lock Up
Ensure the key is replaced in the key box and the code is scrambled.
10
Check Out
Clock out via Jobber.
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