Address and Location: Ensure you have the full address, including any unit or apartment numbers, and specific location notes if necessary (e.g., gate codes, parking instructions).
Size and Type of Property: Know whether it's a residential home, apartment, commercial space, etc., and the size (square footage or number of rooms).
Access Instructions:
Key Collection and Entry: Details on how to access the property, including key locations, lockbox codes, or digital access codes.
Security Systems: Instructions for disarming and arming any security systems.
Cleaning Specifications:
Areas to Focus On: Specific areas the client wants to emphasise, such as bathrooms, kitchens, or high-traffic areas.
Areas Not to Clean: Any areas or items that should be left untouched.
Special Surfaces: Information on marble, hardwood floors, or any surfaces requiring special care or products.
Pets:
Presence of Pets: Information about any pets in the home, including any special instructions for dealing with them.
Service Duration and Timing:
Preferred Date and Time: When the client wants the cleaning to be done.
Estimated Duration: An estimate of how long the cleaning will take, based on the size and condition of the property.
Client Contact Information:
Primary Contact: A phone number and email address for the day of the cleaning, in case there are any questions or access issues.
Payment and Billing Information:
Rate and Payment Method: Agreed-upon rate and how payment will be processed (e.g., cash, transfer, online payment platform).
Invoice Details: If an invoice is required, the details needed (e.g., name, address, email).
Special Requests and Instructions:
Cleaning Preferences: Any specific cleaning methods or areas that require special attention.
Health and Safety: Any health or safety issues within the property, such as mould, structural problems, or areas that require delicate handling.
Communication Preferences:
Preferred Method of Communication: How the client wishes to be contacted with updates or questions.
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