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V1. PMGM Integration Tracker
V2. PMGM Integration Tracker
HUB Updates for ADD'E+
Decommissioning ADD'E
SAP vs ADD'E
Grievance Planning
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V2. PMGM Integration Tracker

Performance rating at Oracle

PMGM Integration Tasks V2
Activity
Tasks
Owner
Status
Due date
Grievance(SCR) e-Service
Check the current e-Service behavior and list needed changes e.g.
Retrieve available points for final approval
Update new rating from final approval
Ibrahim Gaber
Modify service logic if needed with BUSiness service owner
Ibrahim Gaber
Oct 31
Design the Performance Rating Report
Yousuf
Approve the restoration of Performance Rating at ORACLE
Alaskar
Design the needed API’s
Get Appraisal Managers
Get the employee Rating
Aboulkhair
Develop the ESB APIs and the eService updates
BPM
Test the new eService
Testing
Conduct BAT testing with business
stc IT
HUB (Web & Mobile) APIs migration to Oracle ESB
Design the employee KPIs Report
Yousuf
Design the needed APIs
Get Employee KPIs
Aboulkhair
Develop the ESB/ DP APIs
DP
Migrate the current DP APIs to ESB
Vinesh
Test the new integration
Vinesh
Conduct BAT testing with business
stc IT
ADD’E Plus call center
Prepare the API’s definition
Get Employee KPIs
Update the KPI rating at SF
Pending on the above API
Aboulkhair
Store Performance final score at Oracle
Design the Performance Rating Reports
Yousuf
Process the file and store the date
Mousa
Confirm data reflection for Execitives and Employees
Mousa
Create the Performance Rating Reports on SF PROD
Yousuf
Deploy the file processing on PROD
Mousa
​
​
Qlik
Design Qlik integration setup with SAP
stc APPs
Developed the Script of File fetching from SAP to stc Network
stc Apps
Shared the internal SFTP location with CAD team
stc Apps
Test Report accessibility on test Env
CAD
​
​
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Performance rating at Oracle
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SFTP Files V2
Activity
Need
Justifications
SFTP Approach
Get Appraisal Managers
List of approval hierarchy for Emp Evaluation Form
Greviance
No Need. Will retrieve the Freezed Data from Oracle
Get Employee KPIs
Retrieve the KPIs assigned to current Emp in running cycle.
HUB Call center
SFTP file to get the employee KPIs of effective goal plan
Update KPI rating
Update an Emp assigned KPI rating
Call center
Call SF API to update the KPI rating
Get Final Score
​
​
SFTP Files to get the Final Score for all emp (execitives and Employees)
There are no rows in this table
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Goal Plans for Employees V2
Employee Type
Goal Plan
Form Name
TIP EMP - ALI
TIP KPIs H1
TIP KPIs H1 for ALI
TIP EMP - ALI
TIP KPI H2
TIP KPIs H2 for ALI
TIP EMP - SALEM
TIP KPIs H3
TIP KPIs H3 for SAYED
TIP EMP - SALEM
TIP KPI H4
TIP KPIs H4 for SAYED
​
​
​
PIP EMP - MALEK
KPI 2022
KPI 2022 for MALEK
PIP EMP - MALEK
PIP KPIs Q1
PIP KPIs Q1 for MALEK
PIP EMP - MALEK
PIP KPIs Q2
PIP KPIs Q2 for MALEK
PIP EMP - MALEK
PIP KPIs Q3
PIP KPIs Q3 for MALEK
​
​
​
Regular - SAUD
KPI 2022
KPI 2022 for SAUD
Executive - NAIF
Executive KPI 2022
Executive KPI 2022 for NAIF
There are no rows in this table
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Greviance

Budget allocation

OPTION 1: Before Bonus Payout:
Full bonus amount available
OPTION 2:or After Bonus Payout:
Reserve part of the bonus to grievance

Process Steps:

Go with Option 1.
Step 1 (Requester): Non-executive employees (Employee, SM, Dir)
Fileds:
Original Score: to be read from Oracle
Note: Plain text field.
..

Step 2 (Approver): Requester’s Line Manger (On 3rd of October as of Oracle freezed Hierarchy- ignoring any route update on SAP)
If Line manager is Not Active , skip this step.
Step 3 (Approver): Manager’s managers (On 3rd of October as of Oracle freezed Hierarchy)
If Line manager reports to CxO , skip this step.
If Manager’s manager is Not Active , skip this step.
Step 4 (Final Approver): Requester’s CxO (Requester CxO as of Oracle freezed Hierarchy )
As clarified by Rewards team, they will share the cost impact with CxO offline for all relative grievance requests to decide on the Unit level.
Question: What is the cost impact field for?
Question: What if the Requester is mapped directly Group CEO (such as Cloud Programs)?

Actions to be available Reject or Approve.
New evaluation score (Number) to be defined by the CxO in case of Approval.
After Approval, the new Evaluation Score to be updated at Oracle manually by business team.



Oracle API to get the Requester Managers before freeze who are (On 3rd October)
Line Manager ,SM, Dir, GM, VP, CxO
⁠
Business process steps to follow the same approval process of performance forms and grievance process. ( As confirmed by business owners)

a. Employee initiates grievance request and flows through Line Manager, Manager’s managers and up-to to Chief level for final approval.
b. During the final approval Chief can view impacted cost for accepted grievances evaluation change. ( confirmed by Rewards team during the meeting)
3. Form fields would remain same as of the existing service with addition of cost impact field for final chief approver.
(please facilitate to share existing e-service fields, for business alignment and confirmation)

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