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V1. PMGM Integration Tracker

PMGM Integration Tasks

PMGM Integration Tasks

Activity

Tasks

Owner

Status

Due date

Grievance(SCR) e-Service

Check the current e-Service behavior and list needed changes e.g.

Retrieve available points for final approval

Update new rating from final approval

Ibrahim Gaber

Complete

Modify service logic if needed with BUSiness service owner - Pending on Business details.

BPM

In Progress

Prepare the currently used DP API’s definition

Get Appraisal Managers

Aboulkhair

Detail an action plan with TT

stc IT

Complete

Migrate the current DP APIs to SAP through apigee

DP team

Test the new integration with SF

DP team

Conduct BAT testing with business

stc IT

HUB (Web & Mobile) APIs migration to SAP SF

Prepare the currently used DP API’s definition

Get Employee KPIs

Aboulkhair

Complete

Discuss the needed APIs of SAP SF with TT

stc IT

Complete

Detail an action plan with TT

stc IT

Complete

Migrate the current DP APIs to SAP through apigee - Stucking 1. Response not complete, 2. Cannot pick which Goal plan ID.

DP team

In Progress

Test the new integration with SF

DP team

Conduct BAT testing with business

stc IT

ADD’E Plus call center

Prepare the currently used DP API’s definition

Get Employee KPIs from SF

Stucking 1. Response not complete, 2. Cannot pick which Goal plan ID.

Update the KPI rating at SF

Pending on the above API

Aboulkhair

In Progress

Discuss the needed APIs of SAP SF with TT

stc IT

In Progress

Detail an action plan with TT

stc IT

Complete

Migrate the current DP APIs to SAP through apigee

DP team

Test the new integration with SF

DP team

Conduct BAT testing with business

stc IT

Store Performance final score at Oracle

Generate the employee performance score file

Process the file and store score at Oracle

stc IT

Test the data reflection and confirm

stc IT

Schedule the file generation on PROD

Deploy the file processing on PROD

stc IT

Qlik

Design Qlik integration setup with SAP

stc APPs

Complete

Developed the Script of File fetching from SAP to stc Network

stc Apps

Complete

Shared the internal SFTP location with CAD team

stc Apps

Complete

Test Report accessibility on test Env

CAD

⁠

SAP Needed APIs

SAP Needed APIs

Activity

Need

SAP API

Justifications

Get Appraisal Managers

List of approval hierarchy for Emp Evaluation Form

Greviance

Get Employee KPIs

Retrieve the KPIs assigned to current Emp in running cycle. if new cycle is not launched, we expect the API to return empty response “not old KPIs”

GoalPlanTemplate?$expand=goals&$format=json&userId=mhoff1&$top=1

HUB

Update KPI rating

Update an Emp assigned KPI rating

Call center

There are no rows in this table

⁠

Get Employee KPIs

⁠

https://dm.stc.com.sa/browse/INTEG-1278⁠

⁠

SAP URL:

https://api23preview.sapsf.com/odata/v2/GoalPlanTemplate?$expand=goals&$format=json&userId=762261&$top=1⁠

⁠

APIGEE URL:

⁠

https://sandbox.api.stc.com.sa:9522/dtoe-a-sap_sf/oe/v1/odata/v2/GoalPlanTemplate?$expand=goals&$format=json&userId=762261&$top=1⁠

⁠

Response:

"results": [

{

"__metadata": {

"uri": "

https://api23preview.sapsf.com/odata/v2/GoalPlanTemplate⁠

(2L)",

"type": "SFOData.GoalPlanTemplate"

"id": "2",

"mobileFields": "done,state",

"parentPlanId": "-1",

"dueDate": "/Date(1672444800000)/",

"defaultTemplate": false,

"displayOrder": "10",

"description": "Basic Goal Plan Template for Professional Edition",

"useTextForPrivacy": true,

"fieldOrder": "[\"name\",\"metric\",\"weight\",\"targettype\",\"targetvalue\",\"start\",\"due\",\"done\",\"state\",\"comments\"]",

"name": "2022 PIP Q1 KPIs",

"percentageValueOver100": false,

"startDate": "/Date(1640995200000)/",

"goalWeights": {

"__deferred": {

"uri": "

https://api23preview.sapsf.com/odata/v2/GoalPlanTemplate⁠

(2L)/goalWeights"

}

"enums": {

"__deferred": {

"uri": "

https://api23preview.sapsf.com/odata/v2/GoalPlanTemplate⁠

(2L)/enums"

}

"planStates": {

"__deferred": {

"uri": "

https://api23preview.sapsf.com/odata/v2/GoalPlanTemplate⁠

(2L)/planStates"

}

"goals": {

"results": [

{

"__metadata": {

"uri": "

https://api23preview.sapsf.com/odata/v2/SimpleGoal⁠

(2208L)",

"type": "SFOData.SimpleGoal"

"id": "2208",

"flag": 0,

"name": "تصدير التقارير المالية الخاصة بمشروع mena hub",

"type": "user",

"userId": "762261"

{

"__metadata": {

"uri": "

https://api23preview.sapsf.com/odata/v2/SimpleGoal⁠

(1911L)",

"type": "SFOData.SimpleGoal"

"id": "1911",

"flag": 1,

"name": "33",

"type": "user",

"userId": "762261"

Goal Plans for Employees

Goal Plans for Employees

Employee Type

Goal Plan

Form Name

TIP EMP - ALI

TIP KPIs H1

TIP KPIs H1 for ALI

TIP EMP - ALI

TIP KPI H2

TIP KPIs H2 for ALI

TIP EMP - SALEM

TIP KPIs H3

TIP KPIs H3 for SAYED

TIP EMP - SALEM

TIP KPI H4

TIP KPIs H4 for SAYED

PIP EMP - MALEK

KPI 2022

KPI 2022 for MALEK

PIP EMP - MALEK

PIP KPIs Q1

PIP KPIs Q1 for MALEK

PIP EMP - MALEK

PIP KPIs Q2

PIP KPIs Q2 for MALEK

PIP EMP - MALEK

PIP KPIs Q3

PIP KPIs Q3 for MALEK

Regular - SAUD

KPI 2022

KPI 2022 for SAUD

Executive - NAIF

Executive KPI 2022

Executive KPI 2022 for NAIF

There are no rows in this table

⁠

SFTP Files

SFTP Files

Activity

Need

SAP API

Justifications

SFTP Approach

Get Appraisal Managers

List of approval hierarchy for Emp Evaluation Form

Greviance

SFTP report to get the route Map

SFTP report to get the FormID

Call API to get the route of form

Get Employee KPIs

Retrieve the KPIs assigned to current Emp in running cycle. if new cycle is not launched, we expect the API to return empty response “not old KPIs”

GoalPlanTemplate?$expand=goals&$format=json&userId=mhoff1&$top=1

HUB

SFTP file to get the employee KPIs of effective goal plan

Update KPI rating

Update an Emp assigned KPI rating

Call center

Call API to get the route of form

Get Final Score

SFTP File to get the Final Score for all emp types

There are no rows in this table

⁠

Greviance

Budget allocation

OPTION 1: Before Bonus Payout:

Full bonus amount available

OPTION 2:or After Bonus Payout:

Reserve part of the bonus to grievance

Grievance service analysis

Grievance service analysis

Option

Greviance BPM

SAP Form

Create request

Employee Action

{SAP} Does the user able to create grievance form on SAP? __ YES Possible and limit the Period

Approval Hierarchy

SAP year-end evaluation route

{SAP} get route (form ID??)

—

Oracle - actual (rewards)

{Business} conflict evaluation route

—

Oracle - prior freeze period

{Business} ignore any update mad on evaluation form route

SAP year-end evaluation route

{SAP} Is there ability to get the Route from year-end evaluation ? __Not Possible

Oracle

{Business} When the Grievance launch? within freeze or after?

Limitation on updated Score

No Bell Curve Integration

{Business} Any other limitations? (Budget)

No Bell Curve Integration {Business} Any other limitations?

Update the new Score on Oracle

SCORE is synced to ORACLE before grievance {business} manually update at Oracle? If automated, Can cause conflict with any manual update at Oracle!

SCORE is synced to ORACLE before grievance

If you need to change the Score, new rating to be updated in year-end evaluation form

{business} update on Score, the PMGM Score ? capture Update on new Field?

{Business} how to Re-sync new score at Oracle?

There are no rows in this table

⁠

Process Steps:

Go with Option 1.

Step 1 (Requester): Non-executive employees (Employee, SM, Dir)

Fileds:

Original Score: to be read from Oracle

Note: Plain text field.

Step 2 (Approver): Requester’s Line Manger (On 3rd of October as of Oracle freezed Hierarchy- ignoring any route update on SAP)

If Line manager is Not Active , skip this step.

Step 3 (Approver): Manager’s managers (On 3rd of October as of Oracle freezed Hierarchy)

If Line manager reports to CxO , skip this step.

If Manager’s manager is Not Active , skip this step.

Step 4 (Final Approver): Requester’s CxO (Requester CxO as of Oracle freezed Hierarchy )

As clarified by Rewards team, they will share the cost impact with CxO offline for all relative grievance requests to decide on the Unit level.

Question: What is the cost impact field for?

Question: What if the Requester is mapped directly Group CEO (such as Cloud Programs)?

Actions to be available Reject or Approve.

New evaluation score (Number) to be defined by the CxO in case of Approval.

After Approval, the new Evaluation Score to be updated at Oracle manually by business team.

Oracle API to get the Requester Managers before freeze who are (On 3rd October)

Line Manager ,SM, Dir, GM, VP, CxO

⁠

Business process steps to follow the same approval process of performance forms and grievance process. ( As confirmed by business owners)

a. Employee initiates grievance request and flows through Line Manager, Manager’s managers and up-to to Chief level for final approval.

b. During the final approval Chief can view impacted cost for accepted grievances evaluation change. ( confirmed by Rewards team during the meeting)

3. Form fields would remain same as of the existing service with addition of cost impact field for final chief approver.

(please facilitate to share existing e-service fields, for business alignment and confirmation)

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