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OpalWave Company info 👋🏾

Innovative web solutions for businesses———————————————————————————————-——-For business use only. This document contains everything you need to know about our business, client onboarding, client demographics, business plan, service offerings

(1) Who we are

⁠

OpalWave Digital is a technology company. We craft custom-built web applications that digitize businesses. We empower SMBs and entrepreneurs with personalized cutting-edge web applications, responsive websites, and Artificial intelligence tools. Our focus? high-quality, low-code solutions that are not only functional and feature-rich but also seamlessly efficient and visually captivating.

(2) Mission

⁠

Our mission is to positively impact 100 businesses by 2028 while achieving a revenue milestone of one million dollars by 2030 through relentless innovation, digital adoption, strategic partnerships, and unparalleled xxxxx

(3) Vision

⁠

Our vision is to become leaders in Canada in the lowcode industry impacting businesses one project at a time

(4) Target Audience

⁠

Who is the most perfect, most sustainable, most profitable, most scalable client?

A business with employee size 1-30

Offering business centric services to clients (b2b/b2c) - tech, tech sales, fintech, software, accounting, legal, hr, sales

What common pain point do our ideal clients typically face?

Struggle to scale their digital structure(s) due to limited off the shelf application capabilities

What is the ideal revenue range for our most profitable clients?

Companies with annual revenue between $50,000 and $5 million.

Which industry vertical shows the highest potential for our services?

**Software as a Service (SaaS) companies in the B2B space.

What growth stage are our most valuable clients usually in?

**Early growth phase, slow growth with archaic digital structure looking to establish a strong digital foundation for rapid scaling.

What level of technical expertise do our best clients usually possess?

Moderate understanding of technology, but limited resources for in-house development.

How frequently do our ideal clients typically update their web presence?

Seeking major updates every 12-18 months, with ongoing minor optimizations.

What is the geographical distribution of our most profitable client base?

Primarily located in tech hubs and metropolitan areas, with a growing segment of remote-first companies.

(3) Service Offerings

⁠

We know how daunting it can be to navigate the tech landscape, which is why we're dedicated to making the process as seamless and enjoyable as possible.

Next-generation Websites

We use Wix Studio to build beautiful and responsive websites that are optimized for both search engines and user experience. Our websites are designed to not only look great but also function seamlessly on all devices, from desktops to smartphones.

Web Development

We use Weweb to build xxxx

Artificial Intelligence

We use V.0 Vercel and Claude.ai to design and

Pro Setup

This service covers xxxxx

Advanced Setup

This service covers xxxxx

(Upsell) Site Maintenance - Wix Studio users

We use Integromat (now

Make⁠

) to automate business operations by visually connecting different online platforms. This frees up businesses to focus on growth rather than manual tasks.

(4) Projects 🚀

⁠

Click on the link to get to our projects page

3) Tools 🗜️

⁠

We know how daunting it can be to navigate the tech landscape, which is why we're

Main Tools

Wix Studio - Web development

Figma - Design and Prototyping

Make - Inter platform automation

Weweb - Web App Development

V.0 Vercel / Claude AI

Sub Tools

Google fonts and icons- Web development

Google Gemini -

Radix UI / Colours

(5) Onboarding Process

Summary

1) Initial contact: send forms

Book time

Client reaches out via website or you contact them (initial contact)

Step 1: Send them the

Cognito forms⁠

and collect relevant information

What does your business do and how did you get here?

Which service are you interested in?

What your budget for this project?

What problems are you hoping to solve by working with us?

What does success look like for this project?

Step 2: Add client info to CRM (Find and add

CRM tools⁠

)

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Step 3: Book First Discovery Meeting -

Calendly link⁠

Meeting to understand their needs, goals, and vision for the website.

Gather information about their business, target audience, competitors, and any specific features or functionalities they have in mind.

Discuss their preferred design aesthetics, color schemes, and any existing branding guidelines.

Step 4: Web dev Proposal -

Share prototypes

Checklist

Deliverables

Timeline

Price

Other important info

Send contract - collect signature

Collect payment - 40%

Invoice receipt

Send client requirement form - logos, brand assets, ALL other info

Communication

DELIVER final product promptly

Upsell value added services - updates every 3 months for a charge

Certainly! Here are the onboarding steps for your web development clients:

1. Discovery Application form:

2. First Discovery Meeting:

Meeting to understand their needs, goals, and vision for the website.

Gather information about their business, target audience, competitors, and any specific features or functionalities they have in mind.

Discuss their preferred design aesthetics, color schemes, and any existing branding guidelines.

2. Web Dev Proposal:

Find Figma designer to use for websites

Prepare a comprehensive web development proposal based on the insights gathered during the discovery meeting.

Outline the scope of work, including the number of pages, features, and any custom development required.

Provide a detailed timeline for project completion and discuss milestones.

Present transparent pricing, including any additional costs for specific functionalities or ongoing maintenance.

3. Proposal Review Meeting:

- Schedule a meeting to review the web development proposal with the client. - Address any questions or concerns they may have and ensure a mutual understanding of the proposed project scope. - Discuss the terms and conditions, payment structure, and any potential revisions to the proposal.

4. Contract Signing:

- Present the client with a formal contract outlining the terms discussed in the proposal.

- Ensure the contract includes project details, timelines, pricing, and any other pertinent information.

- Provide the client with an opportunity to review and sign the contract, either physically or digitally.

5. Project Kickoff:

- Upon client approval of the proposal, initiate the project kickoff. - Introduce the client to the project manager or lead developer who will be overseeing their website development. - Provide access to collaboration tools or project management platforms for seamless communication.

6. Design Mockups:

- Share initial design mockups or wireframes, style guide, copy with the client for feedback. - Allow for revisions to the design to align with the client's branding and aesthetic preferences. - Obtain final approval on the design before moving forward with development.

7. *Development Phase:

- Begin the website development based on the approved design. - Keep the client informed of the development progress through regular updates or check-ins. - Provide a staging environment for the client to preview the ongoing work and offer feedback.

8. Testing and Quality Assurance:

- Conduct thorough testing of the website's functionalities, responsiveness, and compatibility across different browsers. - Address any identified issues or bugs promptly. - Share a preview link with the client for their final review before launch.

9. Client Training (if applicable):

- If the client will be managing content or updates, provide training on the content management system (CMS) or any relevant tools. - Share documentation or video tutorials to assist with ongoing maintenance.

10. Website Launch:

- Coordinate the official launch of the website. - Monitor the site's performance post-launch and address any immediate concerns. - Confirm that all elements are functioning correctly and that the client is satisfied with the final product.

11. Page Speed Insights:

- Optimize the website for speed using tools like Google Lighthouse

- Address any issues affecting page load times to enhance user experience and SEO performance.

12. Google Search Console Optimization:

- Set up or optimize the client's Google Search Console account.

- Ensure proper configuration, monitor performance metrics, and address any issues reported by Google Search Console.

13. Manual Indexing and Crawling:

- Manually submit the website to search engines for indexing.

- Regularly monitor and analyze crawl data to identify and fix any crawl errors or indexing issues.

14. Post-Launch Support:

- Offer post-launch support to address any additional questions or minor adjustments. - Discuss ongoing maintenance options and provide details on how to request future updates or enhancements.

By following these steps, you can ensure a smooth onboarding process for your web development clients, fostering clear communication and alignment throughout the project.