Inventory Planning
Establish a culture of planning inventory before buying the products
KPIs for Receiving
Create a KPI for receiving following a similar template that was used to shipping
Improve the Office Material purchase planning
Build a inventory of office supplies (office paper/labels/soap/paper towel/etc...) to avoid stock-out
Improve IT infrastructure
More reliable internet/printers; spare parts and computers
On going training schedule
Define a training calendar so the team member can prepare upfront
EPR System up and running
Deploy an ERP system that will connect multiple depts making the company more efficient
Cost of Holding Inventory
Calculate the cost of having a product in the warehouse without selling
CLV & CAC
Calculate Customer Lifetime Value and Customer Acquisition Cost to make better spending decisions
Explore new Sales Channels
The company should diversify its points of sales and marketing to decrease the risks
Financials KPIs
Create a financial KPI that will track the performance along the year
Track Overstock Inventory
Use a system to keep track of the overstock inventory quantity to increase efficiency
Establish a Kaizen & Six Sigma Culture
Train team member on manage better resources and outputs
Improve the Quality Log
Create a simplified Quality Log to keep track of the issues while minimizing the input time