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Question
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Discovery Preparation and Facilitation
14
Know
4
How is a workshop different from a meeting?
Want to ask
What is the main purpose of Discovery phase?
Want to ask
What activity should start preparation for any workshop?
Want to ask
What are the outcome artifacts of the Discovery phase? Give an examples
Want to ask
Understand
3
What should be considered before and during a workshop session?
Want to ask
Are we always should start with Discovery? Why not to move straight to prototyping?
Want to ask
What is the value of Discovery phase for future design?
Want to ask
Can
4
Let's say a client invites you to do a two-week discovery phase. How do you plan and organize this time? What will you do with the results?
Want to ask
Have you come across a situation where many stakeholders are inconsistent with each other? How did you handle situations like this?
Want to ask
How did you use the Discovery phase results in your practice?
Want to ask
What you do, when the scheduled time is near to over and there are a lot of topics to cover during Discovery workshops?
Want to ask
Teach
3
What advice would you give to the colleagues who are just trying the facilitation?
Want to ask
How would you force stakeholders to leave their Game of Thrones behind the doors?
Want to ask
What you do, when everything goes not as you expected during workshop? The clients begin to talk about irrelevant things, some of them are not come, some are starting at the phone.
Want to ask
Requirements, Brief and Planning
10
Know
3
What is the design Brief and what it's the main purpose?
Want to ask
In perfect world, the Brief is static or dynamic document? Why?
Want to ask
What is MVP? How would you define it?
Want to ask
Understand
2
What if a stakeholder comes to you with a problem or direct request that increases the scope, how will you handle it?
Want to ask
What would you do if a developer tells you that something cannot be done?
Want to ask
Can
3
Have you had any experience with roadmap management?
Want to ask
Have you ever worked by Sprints with multiple development teams? How did you handle the situation of multiple income points?
Want to ask
How did you understand what functionality should be in the final product & what shouldn't?
Want to ask
Teach
2
Do you have your own way of working with requirements that you can share? How do they differ from the generally accepted ones?
Want to ask
Please, share the example, when you managed the requirements in the situation of full uncertainty?
Want to ask
Managing expectations
9
Know
3
What does it mean «Risks» and how you can manage them?
Want to ask
What you can do with stakeholder to decrease the risks?
Want to ask
What is “change request” and how you should handle those?
Want to ask
Understand
2
Have you ever had to convince a customer in decisions? Why? How did you do this?
Want to ask
What are the potential risks of bad Expectation management? Did you face some of those?
Want to ask
Can
3
Let's say a customer has come to you with an offer of cooperation. You accepted the offer, but did not estimate the efforts right, and on the customer's side the communication did not go very smoothly. As a result, you did not have time to finish the work on time. An hour later you have an appointment with your customer, what will you discuss and how would you build communication strategy?
Want to ask
Could you describe the conflict situation on your project and how you solved it?
Want to ask
Let’s say that you have 3 month assignment to deliver the web-service, but you’re in so productivity rush, that you delivered it in 2 months, but with a lot of UX-dept. The customer said: « If we have «additional month» let’s cover responsive!» What will you do?
Want to ask
Teach
1
Do you have your own way of working with requirements that you can share? How do they differ from the generally accepted ones?
Want to ask
Pitch
5
Know
1
Why you should present your solution by yourself and not hide behind lead or manager?
Want to ask
Understand
1
In your opinion, what is the best way to present your ideas?
Want to ask
Can
2
Have you had any experience with selling some new opportunities to the project?
Want to ask
Let's say, that you've faced the blocker from the stakeholder, who can't understand the value from your proposal, how would you work with that?
Want to ask
Teach
1
If i would like to learn Pitching, where can I go to do that? Would you be my mentor?
Want to ask
Research planning
4
Know
1
What's the difference between qualitative and quantitative methods of research?
Want to ask
Understand
1
Could you please say, based on your experience, when research is needed and when it's not?
Want to ask
Can
1
Imagine, that I came to you as a customer with a problem. Mmm. I have a terrible retention process and I would like to improve it. But first of all, I would like you to provide the action or research plan with all the detailed steps. How would you do that?
Want to ask
Teach
1
If you were starting the mentoring group about research planning, what would be in the program?
Want to ask
Domain research
5
Know
1
What is Desk Research and why it's so valuable?
Want to ask
Understand
2
What do we need to consider when conducting competitor research?
Want to ask
How would you define the competitors for research?
Want to ask
Can
1
Could you describe the case, when you used Desk Research on your project and what value it brought?
Want to ask
Teach
1
Could you please, provide some example when you offer some addition value to the business? How you define it as a value?
Want to ask
Qualitative methods
6
Know
2
Could you name some of the qualitative methods of research?
Want to ask
What you should define before conducting any interview? (Needed information → Hypothesis → Script)
Want to ask
Understand
1
What is the difference between qualitative and quantitative methods? When to use what? What are advantages and disadvantages of each?
Want to ask
Can
1
Describe, how do you use qualitative methods of research in your day-to-day activity? Was there cases, where it was useless?
Want to ask
Teach
2
What was the most extreme case of usage qualitative methods in you practice? Why it was so extraordinary? How the results helped?
Want to ask
Can you tell me a bit about your insights based on your experience, what are psychological tricks that you as a interviewer can use to get the most relevant responses?
Want to ask
Quantitative methods
7
Know
1
Could you name some of the quantitative methods of research?
Want to ask
Understand
4
What is the difference between qualitative and quantitative methods? When to use what? What are advantages and disadvantages of each?
Want to ask
Imagine, that you’re Netflix portfolio manager (person who decides to continue or to close the series). You face the question if you should close your favorite series? How you will make this decision on what basis?
Want to ask
How do you understand the term Conversion? What would you'll use for calculation: visits or absolute unique visitors?
Want to ask
When you conducting the multivariate test, how would you define the «Winner»? And if you have a variety of KPI and each variant «winning» in different areas?
Want to ask
Can
1
What are the major KPIs on you current project? How you defined them? Maybe there are some examples, how did you influence on them?
Want to ask
Teach
1
What was the most extreme case of usage quantitative methods in you practice? Why it was so extraordinary? How the results helped?
Want to ask
Patterns and Guidelines
5
Know
1
What standards do you use on your everyday basis?
Want to ask
Understand
2
Maybe you could provide some examples, when some design decisions were driven by some behaviour biases? If it worked? Why?
Want to ask
How do you choose between two equal design patterns (for example Cards or List)? Could you give an example from your experience?
Want to ask
Can
1
Did you have some experience in user engagement practices? Could you tell us what it was an activity and how you manage to achieve results (if any)?
Want to ask
Teach
1
If I want to engage users more on my project, maybe you can give me some advices how can I achieve that?
Want to ask
Analysis and Synthesis
8
Know
2
What are the different types of audience description do you know?
Want to ask
Who you could identify user needs and why you should od that?
Want to ask
Understand
3
Why do we need those methods anyway? Just for empathy?
Want to ask
Could you tell us about the problem or goal in the business and user world that you were solving?How was the problem validated?How did it become known?
Want to ask
How do you build a bridge between Research and Design? How do you use artifacts in your work?
Want to ask
Can
2
Did you use some experience mapping technics on you project? How did it help you? What decisions where made using that?
Want to ask
What are the negative impact of your latest design project or our design solution on the project overall?
Want to ask
Teach
1
Could we discuss a little the business model of youtube? How, from your perspective, it can become better?
Want to ask
Conceptual design
4
Know
1
What are the differences between PoC and MVP?
Want to ask
Understand
1
Let's say our concept covers 98.5% of all problems, except one, that happens with 1.5% of all users. Do we need to fix it?
Want to ask
Can
1
Could you please provide an example from your experience, how would your transform insights into design concept?
Want to ask
Teach
1
What is the most challenging and the most pleasant part in creating concepts? When last time both happened to you?
Want to ask
Prototyping
6
Know
2
Why we should use prototyping, including it into our design process?
Want to ask
What is the value of Storyframing?
Want to ask
Understand
2
If the prototyping is only about wireframing? What else?
Want to ask
When was the last time you’ve draw something on the paper?
Want to ask
Can
1
Could you please describe your way of design? How you iterate or jump into final?
Want to ask
Teach
1
I have a friend of mine, who is really likes to create something new. And not so long ago, he became interested in prototyping. He asked me to ask you, as an expert, how the prototyping could help him in his business? How could he implement it into his routine?
Want to ask
Evaluation
5
Know
1
Can you name the difference between moderative and no moderative methods of testing?
Want to ask
Understand
2
We know that, before conducting interviews we should prepare? What we should do and why?
Want to ask
How do you prepare for Usability Testing? How do you define what should be there, and what shouldn’t, to fit the limitations?
Want to ask
Can
1
Could you please share, what was the last time you've validated your design decisions? What did you do? Why is that?
Want to ask
Teach
1
If someone, who is far away from testing, wants to start doing it, what would you suggest to start with? And how to evolve?
Want to ask
Visual theory
4
Know
1
Could you describe the dependency of fontsize, line-height and format of the text block?
Want to ask
Understand
1
How do you create the colour palette for your new product?
Want to ask
Can
1
Could you please describe the process of working on one of your favourites visual works? Why you've made your decisions?
Want to ask
Teach
1
What's the quickest way to learn visual theory on the level you know it?
Want to ask
Accuracy
4
Know
1
What guidelines do you use to make your work more user-friendly? Can you share some example?
Want to ask
Understand
1
How you can validate the visual design solutions?
Want to ask
Can
1
Could you please describe the process of your work on visual part of the solution step-by-step?
Want to ask
Teach
1
Can you give some advices for those professional, who need to create new visual language for thee product?
Want to ask
Perception design
4
Know
1
What trends are you following right now in your work? What is the difference between trend and practice from you point of view?
Want to ask
Understand
1
What is «Visual consistency»? Why and how we can increase it on the product?
Want to ask
Can
1
Please, describe how you understand the term «Visual hierarchy»? Could you show me how does it work in your designs?
Want to ask
Teach
1
Do you have an experience of manipulating users attention to get him on the right direction? Could we dive deep in it?
Want to ask
Graphic design
4
Know
1
When you face the question if you draw the illustration or grab it from the stock, what would you prefer? Why?
Want to ask
Understand
1
How do you define good graphic design? How to separate it from the bad one?
Want to ask
Can
1
Could you please share some of you thoughts on how to create consistent visual language across different sources?
Want to ask
Teach
1
Do you have Art Degree or some experience in academic drawing? Maybe you could teach someone?
Want to ask
Management
4
Know
1
If you have a team of two designers — visual and ux, how would you define their tasks?
Want to ask
Understand
1
What is the difference between management and leadership? Could you provide examples of both?
Want to ask
Can
1
Could you give us an example of good delegation case from you practice?
Want to ask
Teach
1
What are the qualities of the best manager from you perspective?
Want to ask
Developing others
4
Know
1
What is the best method of mentoring from your perspective?
Want to ask
Understand
1
What lessons have you learned to become a more professional mentor? If you’re one of them.
Want to ask
Can
1
Do you have an experience developing others? What are results of your mentees then?
Want to ask
Teach
1
If you face the challenge, when your mentee «don't want to move forward» with their growth what would you do?
Want to ask
Leadership
4
Know
1
What is the difference between management and leadership? Could you provide examples of both?
Want to ask
Understand
1
How would you motivate your team members?
Want to ask
Can
1
Could you give us an example of some initiative you took responsibility for? What lessons have you learned?
Want to ask
Teach
1
What are the qualities of the best leader from you perspective?
Want to ask
Processes
5
Know
2
Could you please name design delivery process methodologies? (SCRUM, Agile…)
Want to ask
How do you imagine the design process on an ideal project?
Want to ask
Understand
1
GV design sprints are pretty popular right now. Do they fit every project?
Want to ask
Can
1
Tell us a little about set-uping the design process on your current project or any project you've done it for. What was the most challenging?
Want to ask
Teach
1
I want to move from chaos to the structured design delivery process. What steps I should take? What challenges I'll face? Maybe you can give me some advices?
Want to ask
Design Delivery Optimization
5
Know
2
What is the difference between Brandbook, Design Kit, Design library and Design System?
Want to ask
What do you call an Effective design process?
Want to ask
Understand
1
Why we should consider optimizing the process even it works fine? What is the profit? How would you sell it to the client?
Want to ask
Can
1
Tell us how do you work with documentation on your current project? Do you think it's a waste of time or you gain some profit from it?
Want to ask
Teach
1
I work on the project in healthcare domain and at the moment customer is in the process of digital transformation and wants to make it right. Maybe you could give us some advice, how make sure we're doing the right thing most efficiently?
Want to ask
Self-organization
5
Know
2
What is good time-management from you perspective?
Want to ask
What types of Priotitization do you know & which you prefer?
Want to ask
Understand
1
Could you give the example of estimation of the task and how it fits the design backlog?
Want to ask
Can
1
Let's imagine (or not imagine) that you have backlog from 5 tasks, each of them are «burning blue flames». How would you define, which one to do first?
Want to ask
Teach
1
It's to much on my plate right now: project, team, competency help. I'm exhausted and burning out. Could help me to overcome this? Maybe some of your best practices could help?
Want to ask
Communication
6
Know
2
What is design hand-off and how you managing it on your process?
Want to ask
How to establish transparency between the teammates (Devs, Designers, QAs)?
Want to ask
Understand
1
How you would manage the situation, when developers say that something is not doable? Like «It's impossible» to do.
Want to ask
Can
2
Did you have an experience, where you needed to an argue your design decisions with stakeholders? How did you do that?
Want to ask
Let’s say one of your teammate is underperforming. How would you give him this feedback? Would you change you answer, if it wasn’t you teammate, but the on-site customer team designer?
Want to ask
Teach
1
My development team always step up against my design decisions. How can I make them understand, that it is my area of responsibility?
Want to ask
Maturity
4
Know
1
What will you do, when someone starts to critique your design decisions? How can you filter the objective criticism from destructive one? Can you give an example?
Want to ask
Understand
1
How you keep your knowledge up-to-date? What skill have you developed last?
Want to ask
Can
1
As a designers we should be advocates of the user, but at the same time think about business. So could you give us an example from you practice, when this sides faced each other? Like business wants one thing, but the users don’t. How would you manage it?
Want to ask
Teach
1
Maybe you have some examples, when you helped business to evolve using your initiative?
Want to ask
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