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Help Center CS OPS

No Help Center de CS Ops, você tem acesso a todas as informações relacionadas a CS Commerce: Customer Success, Customer Operations e CS Renewal. Nosso objetivo é oferecer um ponto de referência único e acessível, simplificando o acesso a diretrizes específicas

The Help Center CS OPS details various initiatives, their owners, timelines, stages, progress, and statuses. Initiatives like "Improve close rates,” "Projected sales," and “GTM collateral" are on track, while "Sales partnership" and “Offsite budgeting" are at risk, and "Product revenue" is off track. Several projects such as "Customer engagement" and "Q2 reporting" are complete. Each initiative also lists personnel updates or followers, indicating who is involved or monitoring progress, with some initiatives like “Social Media” and "Projected sales" having multiple followers, and others like "Improve close rates” having none.

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Initiative name
Owner
Start date
End date
Stage
Progress
Most recent status update 🚦
All updates
1
Improve close rates
Buck Dubois
Jul 13
Aug 11
Active
000
30
🟢 On track
2
Projected sales
Joel Davis
Jul 4
Jul 22
Active
000
50
🟢 On track
3
Sales partnership
Mary Jones
Jul 5
Aug 4
Active
000
50
🟡 At risk
4
GTM collateral
Lola Tseudonym
Jun 29
Aug 11
Complete
000
100
🟢 On track
5
Customer engagement
Felix Marlin
Jul 14
Aug 19
Complete
000
100
🟢 On track
6
Q2 reporting
Joel Davis
Jul 1
Jul 20
Complete
000
100
🟢 On track
7
Product revenue
Joel Davis
Jun 9
Dec 6
Idea
000
10
🔴 Off track
8
Social Media
James Booth
Jul 13
Aug 19
Not started
000
20
🟢 On track
9
Offsite budgeting
Joel Davis
Jun 1
Jun 17
On hold
000
100
🟡 At risk
There are no rows in this table

Social Media
Improve close rates
GTM collateral
Product revenue
Projected sales
Customer engagement
Sales partnership
Q2 reporting
Offsite budgeting
2021
2022
2023
March
April
May
June
July
August
September
October
November
December
January
February
March
April
May
June
July
August
September
October
November
December
January
February
March
April
May
June
28
4
11
18
25
2
9
16
23
30
6
13
20
27
4
11
18
25
1
8
15
22
29
5
12
19
26
3
10
17
24
31
7
14
21
28
5
12
19
26
2
9
16
23
30
6
13
20
27
6
13
20
27
3
10
17
24
1
8
15
22
29
5
12
19
26
3
10
17
24
31
7
14
21
28
4
11
18
25
2
9
16
23
30
6
13
20
27
4
11
18
25
1
8
15
22
29
5
12
19
26
5
12
19
26
2
9
16
23
30
7
14
21
28
4
11
18
25
Social Media
JB
Improve close rates
BD
GTM collateral
LT
Product revenue
JD
Projected sales
JD
Customer engagement
FM
Sales partnership
MJ
Q2 reporting
JD
Offsite budgeting
JD
Quarter
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