HP printers are known for sharing the quality printing experience and reliable services. Therefore, just like any other device, these printers are also prone to technical errors. If you are using an HP printer, you may encounter
from time to time. The printer problems can be anything from paper jam errors to the printer not printing the documents. Fortunately, with the help of simple troubleshooting guidelines, you can also easily fix the problem and continue to use HP printer services. In this post, we are sharing some simple instructions that can help you to troubleshoot the common HP printer problems. So keep reading and follow the simple steps to do the task.
Common HP printer problems and troubleshooting steps:
Paper jam error
One of the most common HP printer problems encountered through the HP printer is paper jam error. A printer may show paper jam errors for a number of reasons like wrong paper type, dirty printhead, etc. To fix the problem, you need to clean the printer on a timely basis. Make sure that you use the correct files of paper for printing the documents. If necessary, replace the roller. Prefer to pull the paper in the direction of the paper path, if you pull it backward, it may damage your printer. Make sure that you correctly insert the paper in the printer tray, it should not be folded or torn.
Faded printing outcomes
The faded printout can be a result of low printed density, low toner, or if the user has turned on the Econo mode printing on their device. It is recommended to turn off the Econo mode to get quality printing outcomes. If your toner is low, you need to remove the cartridge, distribute the toner in an even pattern, this can help you to temporarily resolve the problem and you will get time to replace the printer cartridge.
Ghosting error
This error printing is a condition where the printer prints the image properly, but also prints a light copy of an image somewhere else. This problem can be a result of an issue with the power outlet supplying power to the device. To fix the issue, you also check the power outlet, try plugging in your printer to a different source and see if the problem is resolved. The printer ghosting error can also occur when some parts of the printer are near the end of their life. It is highly recommended to replace those parts to continue printing the documents without any hassle.
Error message 50.4
The printer error message 50.4 can be a result of a problem with the power supply. If you have connected your device to the UPS, you also disconnect it now. Also, disconnect the device from the power strip, and plug in the device directly to the power outlet. If you are using the laserjet printer, you should not plug it into the UPS as this can result in HP printer problems because UPS can get damaged due to power surges. Make sure that all the components of the printer are properly placed, this can help you to avoid technical errors in the device.
Trouble printing on two envelopes
Envelopes cause trouble in the laser printer. It is highly recommended to select envelopes close to 20 LB in thickness and weight. Also, the address on the envelope must be capable enough to withstand The Heat produced through the fuser while printing it on the page.
Printer showing 79 error
The HP printer 79 error can be a result of trouble with the network print server. To troubleshoot the problem, go to the start menu and open the printer folder. Make sure that there are no printing jobs pending. The failure of the printer add-on component can also result in an HP 79 error. Thus, it is recommended to remove the add ons and add them again one by one to figure out which module is at fault and needs to be changed.
Printer not printing documents
Many times users come with the queries that their HP printer is not printing the document. This error printing can be a result of outdated printer software and drivers. To troubleshoot the problem, it is recommended to update the printer drivers in software to their latest version. Below are the step-by-step instructions you can follow to update the printer software and drivers:
Open the Run dialogue box, for this, press the ” Windows + r” key.
Here, type “devmgmt. msc” in the text field and hit the button.
The device manager will show up on your screen.
From here, double-click on the system firmware.
Choose the ” printer driver” tab.
Hit the button to update the drivers.
Choose the “Search for updated Driver Software automatically” option.
Let the updated drivers be installed on your device.
Once you are done, restart your system.
Printer hardware issue
Sometimes, HP printer problems are not the result of software issues, but the hardware itself. If your printer is still not working, you need to check for the following factors:
Check for the faulty USB port, if necessary, replace the USB cable with a new one.
If your device is running out of RAM capacity, it will reduce the speed of printing. You need to upgrade the RAM to fix the error.
Other hardware issues can also be the result of error printing. If necessary, it is recommended to contact the printer professionals for help.
Impactful Directives To Fix HP Printer Not Printing Color Problem
Implement the one-by-one solving tips in the below-given sequence until the printer starts printing in color. Let’s try out proactively:
Fixes 1: Clean The Printhead
The Printhead is considered the most important factor in the printing process because it applies ink to the paper and creates presentable text. Thus, if your
Ink, check and clean the Printhead. Here’s the entire procedure to do so:
Click the “Windows Start” button and search for “Control Panel.”
Now, click the “Drivers and Printers” tab.
Now, once landed on the next page, look for the icon of your printer. After finding the same, give a right-click on it and select the “Properties” option.
In the new windowpane that appears, click “Hardware” and then hit a click on the “Clean Ink” option.
Follow the on-screen prompted directions carefully to clean the Printhead.
In the end, click the “OK” button.
Finally, the areas of your printer is been cleaned in the Printhead. Now, color ink will probably build up while you print documents.
If yet the HP Printer Not Printing Color, move to the next fixes.
Fixes 2: Enable The Printer Color Command
If the printing color is not enabled, you won’t print in color. Thus, check and ensure the HP Printer color command is enabled. The simple course of actions is provided beneath:
From the Start menu, click on the “Settings” app.
Now, under the “Settings” section, click on the “Devices and printers” tab.
Afterward, put a right-click on your printing system icon and then select the “Printer properties” option.
Now, from the properties page, give a click on the “Printing preferences” tab.
Thereafter, place a tap on the “Paper/Quality” tab and opt for the “Color” option.
Then, click “OK” and exit from the Properties page.
Perform a print test to check whether you receive a color print of your choice or not.
Alternatively, you can fix the HP Printer Not Printing Colorproblem by checking the “Grayscale” printing option.
Fixes 3: Make Sure HP Color Cartridge Is Not Falling Short Of Ink
Due to the lack of color ink in the cartridge, your HP Printer won’t print in color. Therefore, perform a visual check and replace the color ink cartridges if required. To visually inspect and replace the cartridge, follow the beneath guided instructions:
First of all, slightly open the front cover of the HP printer and check the ink level.
If the ink is low or empty, install a new genuine HP ink cartridge.
If the cartridge is full and the colors from the HP printer are not printing correctly, check the expiry date of the ink. Expired inks definitely create trouble in printing because they tend to dry out and trip.
If the cartridge has expired, install a new one and continue the printing process to confirm the printer is now printing in color.
Fixes 4: Align The HP Printer PrintHead
If still HP Printer Not Printing Color Ink After Refill, align the print head to solve this problem. Here’s what to implement:
Before using the printer, make sure the alignment process is completely done.
Load the A-4 sized plain white paper into the Input tray.
Adjust the loaded paper until the paper width guide touches the edge of the paper.
Now, open “Control Panel” and then, go to the “Printers Option”
Afterward, open the “Tools” or “Printers Maintenance” menu and select the option to align the print heads or cartridges.
This is how you will align your printer print head and get the colored printouts.
Fixes 5: Update The HP Printer Driver
Go through the below-noted intuitive guidelines to update the driver and fix the HP Printer Not Printing Color issue:
Press the “Windows logo” + “R” keys simultaneously to evoke the “Run” dialog box.
Now, enter “devmgmt.msc” in the dialog box.
The Device Management Windows will open.
On that windowpane, simply click the arrow to expand the “Print Queue” or “Printers” category.
Give a right-click on the icon of the HP Printer and select “Change Drivers” from the given-list.
Now, click the “Search” tab for updated driver software.
If the driver is already updated, you will see the message “The best driver software for your device is already installed.”
In such a scenario, you are not required to update the HP printer driver.
After resetting the printer, restart your connected computer to see if the modifications are completely done.
Now, you can try printing documents in color with the HP Printer.
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