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Customer Sentiment Tracker

Instantly analyze thousands of reviews on your product to identify trends, find suggestions for improvement, and more

AI Generated Trends

The following trends are pulled via AI from the
Customer Reviews
⁠
table below and will update in real time as more reviews are added
Positive reviews praised the product for improving collaboration and increasing efficiency.
Negative reviews criticized the product for being difficult to use, not living up to promised features, and having confusing pricing plans.
Some customers appreciated the helpful customer support team, while others wished for more training materials.
Common themes among all reviews include the importance of seamless integration with other tools, the value of reporting and analytics features, and the need for bug fixes and additional features.
⁠

Suggestions for Improvement

The following are suggestions for improvement on the product based off an Coda AI’s interpretation of the reviews in the
Customer Reviews
⁠
table.
Improve the user interface to make it more intuitive and user-friendly. This would address the concerns raised by some customers about the clunky interface and difficulty in using certain features.
Provide more extensive training materials to help users understand how to use the product more effectively. This would address the feedback from one customer who found the customer support team helpful but wanted more training resources.
Address bugs and missing features to make the product more reliable and feature-rich. This would address the concerns raised by some customers who found the product just okay or not quite there yet.
⁠
Customer Reviews
Rating
Sentiment
Search
Email
Review
Rating
Sentiment
1
john.doe@example.com
This Saas product has completely transformed the way my team works. We are now able to collaborate more efficiently and get more work done in less time. Highly recommend!
Positive
2
jane.smith@example.com
The user interface is a bit clunky and takes some getting used to, but once you figure it out, it's a decent product.
Neutral
3
mike.jones@example.com
I was disappointed with this Saas product. It promised a lot of features, but they were either difficult to use or didn't work as expected.
Negative
4
sarah.lee@example.com
I've been using this Saas product for a few months now and I have to say, it's been a game-changer for my business. The reporting and analytics features are top-notch and have helped me make better decisions.
Positive
5
tom.kim@example.com
The customer support team was very helpful when I had some issues setting up the product. However, I do wish there were more training materials available.
Positive
6
katie.nguyen@example.com
This Saas product is just okay. It does what it's supposed to do, but I don't think it's worth the price.
Negative
7
david.brown@example.com
I was hesitant to switch to this Saas product, but I'm glad I did. The integration with our other tools has been seamless and has saved us a lot of time.
Positive
8
emily.chen@example.com
The product is fine, but the pricing plans are confusing and it's hard to figure out which one is right for us.
Negative
9
ryan.garcia@example.com
I've tried other Saas products in the past, but this one takes the cake. It's intuitive, reliable, and has all the features we need.
Positive
10
lisa.wu@example.com
The product has potential, but it's not quite there yet. There are some bugs that need to be worked out and some missing features that would be really helpful.
Negative
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