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The SAVVI Logical Model
Contact Event
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Attribute
Description
Field Type
Structure
Occurs
Required?
Source
Permitted Values
Attribute
Description
Field Type
Structure
Occurs
Required?
Source
Permitted Values
1
Date
The Date that the contact took place
date
2
ContactRole
To indicate the role that is providing information about the Case. e.g. Vulnerable Person, Relative, Public, Professional, Community Group, Elected Representative
Characteristic
3
ContactPerson
The name of the person providing information.
string
4
ContactMethod
The method that was used to make the contact.
lookup
∙ phone
∙ at home
∙ letter
∙ text
∙ web form
∙ email
∙ face-2-face
5
ContactDirection
To indicate if the contact was initiated by the Subject or a support organisation.
One-off
* Outbound
* Inbound
lookup
∙ inbound
∙ outbound
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