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Contact Event

ContactEvent.gv (1).png

Attributes

Attribute
Description
Field Type
Structure
Occurs
Required?
Source
Permitted Values
Date
The Date that the contact took place
date
ContactRole
To indicate the role that is providing information about the Case. e.g. Vulnerable Person, Relative, Public, Professional, Community Group, Elected Representative
ContactPerson
The name of the person providing information.
string
ContactMethod
The method that was used to make the contact.
lookup
∙ phone
∙ at home
∙ letter
∙ text
∙ web form
∙ email
∙ face-2-face
ContactDirection
To indicate if the contact was initiated by the Subject or a support organisation.
One-off
* Outbound
* Inbound
lookup
∙ inbound
∙ outbound

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