To indicate the role that is providing information about the Case. e.g. Vulnerable Person, Relative, Public, Professional, Community Group, Elected Representative
Characteristic
ContactPerson
The name of the person providing information.
string
ContactMethod
The method that was used to make the contact.
lookup
∙ phone
∙ at home
∙ letter
∙ text
∙ web form
∙ email
∙ face-2-face
ContactDirection
To indicate if the contact was initiated by the Subject or a support organisation.