Samuel Jin Website

Professional Experience

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Professional Experience

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`Coda`⁠
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November 2022

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- Present

ProductGrowth Fellow

The Coda Growth Fellowship is a selective 12-week program for undergraduate students to learn entrepreneurship, product, and growth at a high growth startup by building, launching, and scaling products and initiatives across campuses.

Launched an interactive

UCSD Bucket List⁠

web page that enables users to access a list of UCSD attractions and track exploration progress

Defined and implemented product roadmap, user research, SWOT analysis, and GTM strategies to increase Coda college users

By clicking

here⁠

you can find more information about the program

Zendesk

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November 2022

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- Present

Business Analyst Intern - Business Continuity & Crisis Management

Designed MVP business readiness tool for engineering teams and automated dashboard analytics to monitor and detect gaps in resilience performance metrics (Excel) Led customer response standardization initiative by creating standard operating procedures and consolidating 500+ security requests to streamline client outreach process

Conducted risk analysis by creating 5 dashboards of Zendesk product incidents, severity levels, and customer impact duration times (SQL/ Tableau)

Milliman

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November 2022

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November 2022

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Data Science Intern

Wrangled and feature-engineered Medicare survey data to deploy a Random Forest model with SMOTE sampling to predict 2019 individual ER visits with an 85% F-1 accuracy (Python)

Created and reviewed Medicare Part D insurance models and deliverables for a Fortune 20 client (Excel)

Conducted independent research on ACA preventive screenings, Medicare beneficiary surveys, and commercial market analysis and presented weekly reports to the Data Science/Research team

Automated weighted survey cross tab and chi-square analysis on over 1000 Medicare and commercial survey variables, creating a simple research tool for non-technical users (Python)

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Vot-ER

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November 2022

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November 2022

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Co-founder

Identified, visualized, and analyzed key disparities in external and internal data sources and created weekly dashboards of organizational demographic data (R/Tableau)

Collaborated with the CEO to lead metrics discussions and identify and prioritize short and long term KPIs

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Professional Experience

⁠Coda⁠⁠

Zendesk

Milliman

Vot-ER

⁠
`Coda`⁠
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