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Priority Levels

Define your priority levels and add the SLA violation threshold your team will tolerate.

Priority Levels
0
Level
Description
SLA Violation Threshold
Add priority to weekly status
Week to add
1
P0
Look at this
NOW
0.00
Add
Feb 27, 2020
2
P1
Fix within
24 hours
0.25
Add
Feb 27, 2020
3
P2
Fix within
a week
1.00
Add
Feb 27, 2020
4
P3
Fix within
next sprint
5.00
Add
Feb 27, 2020
5
P4
Catchall
15.00
Add
Feb 27, 2020
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