Agent Settings

Re-Activate Users

If a users has been , then can be reactivated if they require access to the system again.
To re-activate a users, click the activate button on the user row.
Screenshot 2024-09-09 at 1.49.16 PM.png
A pop-up will be displaying, telling the users that an will be sent to the users requesting them to create a new password and login. Click the OK button to proceed.
Screenshot 2024-09-09 at 1.49.39 PM.png
Another pop-up will be displayed confirming that an email has been sent to the users requesting a password reset.
Screenshot 2024-09-09 at 1.51.20 PM.png
Once this is complete, the user will be display with a Deactivate button.
Screenshot 2024-09-09 at 1.52.21 PM.png

Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.