Zmiany w shiftowaniu Axendi

Nowe narzędzie, dzięki któremu mamy możliwość przypinania i odpinania skilli u doradców.

W narzędziu będziesz zarządzać sprawami na kolejkach mailowych. Prawidłowe wyświetlanie dostępne po konfiguracji - wklej kod JSON.

KOD JSON - konieczne do działania

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{ "tabs": [ "Customer", "Retail", "Merchant", "Delivery" ], "tabWidgetConfig": { "asd": [ "queue-001", "queue-002", "queue-003", "queue-004" ], "Test": { "groups": [ { "name": "Osobno", "type": "single", "widgets": [] }, { "name": "Suma", "type": "aggregated", "widgets": [ "queue-011", "queue-018" ] } ] }, "sdasd": { "aggregate": true, "widgets": [ "queue-001", "queue-002" ] }, "Stream private channel": { "groups": [ { "name": "Test 1", "type": "single", "widgets": [ "queue-001" ] }, { "name": "Agregowana", "type": "aggregated", "widgets": [ "queue-002", "queue-003", "queue-004", "queue-005", "queue-006" ] } ] }, "Retail 1P": { "groups": [ { "name": "Agregat", "type": "aggregated", "widgets": [ "queue-7df553c8-aa6c-4cfe-bf5b-58b1a33d2fb2", "queue-134f3fa1-bfec-4490-b97b-01cdab25fc9e", "queue-20e6d7b5-40c4-4c72-8c69-73eccd12c914" ] }, { "name": "Sep", "type": "aggregated", "widgets": [ "queue-19c05442-f3f3-4569-9241-229c7342b656", "queue-691625cf-4c52-4162-82b5-4a6e9a76583a", "queue-6c38802b-3cb0-45bf-96c7-5e838530b642" ] } ] }, "Retail 1F": { "groups": [ { "name": "Grupa 1", "type": "aggregated", "widgets": [ "queue-30c0d3d9-4b0b-4672-9bdd-66f58fda6c2c", "queue-30e0178f-c78f-43ae-9e87-893d2e833c1a" ] }, { "name": "Grupa 2", "type": "single", "widgets": [ "queue-1a7b1c2e-eaec-4efe-aac8-0c33ef6ad8f5" ] } ] }, "1P Retail": { "groups": [ { "name": "1P BL", "type": "aggregated", "widgets": [ "queue-6b81ad36-e95e-41c3-b371-6b20dbc8371e", "queue-032ec219-b311-468e-8eed-8bb48e4f440c", "queue-cadcba1c-fcab-44ba-b8f7-ba6d4a0a4aba" ] }, { "name": "1P FL IN", "type": "aggregated", "widgets": [ "queue-fcd66c9a-b70e-4475-81e6-cfbc25b374c9", "queue-225bb6ab-4446-4457-9631-e1db5dba8ddc", "queue-05e5d470-5c21-456a-98b6-2371f28c2bc0", "queue-07df4b55-b7ca-4c53-97f2-5af0876e5a00" ] }, { "name": "", "type": "aggregated", "widgets": [] }, { "name": "1P FL MALL", "type": "aggregated", "widgets": [ "queue-d726dfd5-5a8e-45f3-831c-2273ca810a79", "queue-8dbba283-eb58-48eb-a832-8ef7f4e4efab", "queue-c730271e-8026-474d-8009-c36e6634688c" ] }, { "name": "1P FL OUT", "type": "aggregated", "widgets": [ "queue-6c38802b-3cb0-45bf-96c7-5e838530b642", "queue-db43251a-ff05-44ac-a0af-c04fc7801f6c", "queue-a6ba42df-589b-49eb-8dae-0ddcc9caf017", "queue-d6c74c30-ae14-4bb6-aa9b-cb3e6dbf7c12" ] }, { "name": "RE_SPORY", "type": "aggregated", "widgets": [] } ] }, "Customer": { "groups": [ { "name": "CL_Payment", "type": "aggregated", "widgets": [ "queue-873aaddf-d890-4cac-ab61-e36c2f5d5c9e" ] }, { "name": "CL_Instalments", "type": "aggregated", "widgets": [ "queue-7bc841ba-e4e8-481f-89be-269adb567eda" ] }, { "name": "CL_Coins", "type": "aggregated", "widgets": [ "queue-bd4bbf9a-98c6-4b95-84f7-779d2134a237" ] }, { "name": "CL_Ratings", "type": "aggregated", "widgets": [ "queue-fae094f4-6552-442a-9101-02edf274b61e" ] }, { "name": "CL_Buying", "type": "aggregated", "widgets": [ "queue-d9b79523-5b44-4177-a8b8-8a0e79de47cc" ] }, { "name": "CL_Account", "type": "aggregated", "widgets": [ "queue-e9c6c647-e414-4ec1-b2ac-5adc3c0101f5" ] }, { "name": "CL_Deliver&Return", "type": "aggregated", "widgets": [ "queue-df0d0a02-2d9d-4217-86a6-1e7203c6b16e" ] }, { "name": "CL_Post_Purchase", "type": "aggregated", "widgets": [ "queue-1d5a7f85-500f-4574-b2f5-51c3395ee9c3" ] }, { "name": "CL_DISSCUSIONS", "type": "aggregated", "widgets": [ "queue-7a5125c3-f182-4d7e-8163-aaa3f3031eb0" ] }, { "name": "CL_ACTIVATION", "type": "aggregated", "widgets": [ "queue-42bd6fc8-9013-4b38-8afc-115189235801" ] } ] }, "Retail": { "groups": [ { "name": "1P_PRESALE", "type": "aggregated", "widgets": [ "queue-a6ba42df-589b-49eb-8dae-0ddcc9caf017" ] }, { "name": "1P_ORDER", "type": "aggregated", "widgets": [ "queue-db43251a-ff05-44ac-a0af-c04fc7801f6c" ] }, { "name": "1P_RETURNS", "type": "aggregated", "widgets": [ "queue-d6c74c30-ae14-4bb6-aa9b-cb3e6dbf7c12" ] }, { "name": "1P_CLAIMS", "type": "aggregated", "widgets": [ "queue-6c38802b-3cb0-45bf-96c7-5e838530b642" ] }, { "name": "1P_DISPUTE", "type": "aggregated", "widgets": [ "queue-6ab75616-6013-4942-b76a-1ba4b9d07a23" ] }, { "name": "[1P] BACKLOG IN", "type": "aggregated", "widgets": [ "queue-fcd66c9a-b70e-4475-81e6-cfbc25b374c9", "queue-883fd5d1-ead9-4880-8ab3-5f26aad9a525", "queue-225bb6ab-4446-4457-9631-e1db5dba8ddc", "queue-05e5d470-5c21-456a-98b6-2371f28c2bc0", "queue-07df4b55-b7ca-4c53-97f2-5af0876e5a00" ] } ] }, "Delivery": { "groups": [ { "name": "KL_LastMile", "type": "aggregated", "widgets": [ "queue-bbbb8fde-eac9-464d-a2d8-311c1b4ff118" ] }, { "name": "PA_LastMile", "type": "aggregated", "widgets": [ "queue-01f884b8-6452-4928-b223-f584771c9f54" ] }, { "name": "KL_ONE_KURIER", "type": "aggregated", "widgets": [ "queue-7c2effdc-303d-47cf-bdbf-f9f41daa197f" ] }, { "name": "PA_ONE_KURIER", "type": "aggregated", "widgets": [ "queue-3ad9b910-10d1-4b18-abc0-85c3a7511c28" ] }, { "name": "KL_ALLEGRO_DELIVERY", "type": "aggregated", "widgets": [ "queue-d7918658-b7e3-43cb-b3c9-65cd4a400482" ] }, { "name": "PA_ALLEGRO_DELIVERY", "type": "aggregated", "widgets": [ "queue-83b29c43-bbc5-4ef4-8cc8-7709cc0a7649" ] }, { "name": "KL_NEW_CARRIER", "type": "aggregated", "widgets": [ "queue-d116faee-45d8-4ae4-bdcc-8a7f1b558801" ] }, { "name": "PA_NEW_CARRIER", "type": "aggregated", "widgets": [ "queue-7a89b10d-1b5c-4634-b5dd-dd7859dbce3b" ] }, { "name": "[DEL] BL INHOUSE", "type": "aggregated", "widgets": [ "queue-b2eed862-4698-47f1-8261-c4a5c3c76d92", "queue-e4e306f2-94ad-4052-8de4-9d1b31255989", "queue-3f8e747a-f9a0-419c-a2ac-4de6ed85961c", "queue-d089793c-5d21-4b27-b1da-4b5b29f7d01f", "queue-230c7851-e40e-45ed-9004-0fbecd23e542", "queue-c1e68e5b-78b6-459a-9c65-5efe3ea288cb", "queue-91639c19-083e-4607-b297-e10217eed61f", "queue-34b5d978-17ee-413a-869b-d5e55686170c" ] } ] }, "Merchant": { "groups": [ { "name": "PA_FINANSE", "type": "aggregated", "widgets": [ "queue-46809ac6-3b9f-4ee4-8ddd-d9c3befc73e9" ] }, { "name": "PA_KONTO", "type": "aggregated", "widgets": [ "queue-b5db67ab-e30a-41b3-ad90-3e7ee4bd7b8b" ] }, { "name": "PA_ONBOARDING", "type": "aggregated", "widgets": [ "queue-79e73fe2-400d-4106-a5f6-a9d42fa29761" ] }, { "name": "PA_GHELP", "type": "aggregated", "widgets": [ "queue-88760188-bf61-4448-82a7-42b3ba544d50" ] }, { "name": "PA_PRODUKTYZACJA", "type": "aggregated", "widgets": [ "queue-52baeb66-940a-4936-b2ad-b66d4e179561" ] }, { "name": "PA_LOGISTYKA", "type": "aggregated", "widgets": [ "queue-e2d0004d-b8c3-4849-aa19-bca54432cc1b" ] }, { "name": "PA_FINALIZACJA", "type": "aggregated", "widgets": [ "queue-87223ab3-e9f6-43ea-ac44-9d1efd192d8e" ] }, { "name": "PA_OPŁATY", "type": "aggregated", "widgets": [ "queue-621eaf70-5f8d-4e45-8124-d2ef6c377c81" ] }, { "name": "PA_ZASADY", "type": "aggregated", "widgets": [ "queue-3f992c78-668f-42a6-9e6e-7813dd3ca5d4" ] }, { "name": "PA_KOMENTARZE", "type": "aggregated", "widgets": [ "queue-e9512722-93c9-4f46-a5bd-5c0198c23eeb" ] }, { "name": "[ PA ] BL INHOUSE", "type": "aggregated", "widgets": [ "queue-577391d1-4328-480b-b90b-8d4b4bda23ff", "queue-ebd1ae5b-267c-44ef-9bfe-73a5c7662074", "queue-7203735e-de8c-4911-895a-76f6ce726e1f", "queue-5de8b204-797a-47bc-879a-ae95638c0f41", "queue-e8ee5b74-a120-4568-9e53-a6c660d67e63", "queue-8390a382-29b6-45bc-b687-f0d233b1fdfd", "queue-fb14cfcd-88fd-483d-aaa9-9abc74c136ca", "queue-0054b187-8399-41a5-b51d-ffb33b60a851", "queue-973d1fda-c1cb-4f0c-b957-838f57fe720d", "queue-6fd942c2-9753-4d65-9aeb-630764f25bd9" ] }, { "name": "STREAM: ONBOARDING", "type": "single", "widgets": [ "custom-1754664998839" ] }, { "name": "STREAM: POST-SALES", "type": "single", "widgets": [ "custom-1754665008755" ] }, { "name": "STREAM: SALES", "type": "single", "widgets": [ "custom-1754665018129" ] } ] } } }