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Process Overview


Opportunity Qualifiers

Insight
Included
Type of Whitespace
Description
1
Need expressed in Jobs
Cross-sell
Upsell
Surge in jobs that mention needs that align with the offering or jobs that match key roles
2
Online Research (Keywords/Competitors)
Cross-sell
Churn
Surge in research (done by employees of an account) about specific topics aligned with the offering. This might indicate churn if the account has already purchased an offering and is still researching about the same offering.
3
Team growth
Upsell
Increase in more than 10% of the team size since the last renewal or sell, indicating an increase in need of licenses or volumes of usage
4
Price arbitrage
Upsell
If the ARR of an account is considerably lesser than the ARR of other accounts that are comparable in team size
5
Usage surge
Upsell
If the usage is consistently very close to the purchased usage limits (in terms of users or volume of usage)
6
Change in “Specific Important Roles” Coming Up
Churn
If there are any new entrants or exits in the specific roles
7
Low Product Usage
Churn
If the usage for the key features sharply declines or stays consistently low.
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Key Phrases (Used for Jobs)

Product Line
Key Phrase
Cloud transformation
20
Cloud-based healthcare IT solutions
Secure scalable cloud infrastructure
Accelerated health data management
Modernizing IT healthcare landscape
Compliance with healthcare regulations
Population Health Management
Healthcare Data Integration
Healthcare Analytics Platform
Data-Driven Patient Care Initiatives
Improved Health Outcomes Measurement
Patient Risk Stratification Processes
Clinical Care Gap Analysis
Healthcare Interoperability Solutions
Reduce Medical Care Costs
Adoption of Value-Based Care
Advanced Healthcare Reporting Capabilities
Real-Time Healthcare Data Access
Scalable Healthcare Data Platform
Patient Engagement Strategies
Healthcare Quality Improvement Analytics
Population health transformation
24
Data-driven Patient Outcome Optimization
Population Health Analytics Insights
Enhanced Population Health Strategies
Proactive Care Management Solutions
Streamlining Health Services Delivery
improve patient care coordination,
reduce healthcare operational costs,
manage population health data,
integrate healthcare data sources,
streamline clinical workflows,
enhance patient engagement strategies,
address gaps in care,
optimize clinical outcomes,
risk stratification of patients,
implement value-based care,
data-driven decision making in healthcare,
achieve healthcare interoperability,
comprehensive health risk assessments,
coordinate across care continuum,
measure clinical quality metrics,
track patient health trends,
drive preventive health initiatives,
conduct population health analytics,
enable real-time health insights
Revenue transformation
21
Optimizing Healthcare Revenue Cycle
Enhanced Financial Performance Analytics
Healthcare Billing Process Improvement
Income Recovery in Healthcare
Maximizing Clinical Reimbursement Rates
enhance care management capabilities,
population health analytics implementation,
streamline health data integration,
improve patient engagement strategies,
reduce healthcare delivery costs,
financial performance analysis,
risk-adjusted reimbursement optimization,
clinical outcomes measurement,
healthcare quality reporting,
value-based care initiatives,
health information technology adoption,
data-driven decision-making in healthcare,
patient stratification and risk assessment,
Medicare and Medicaid reporting,
accountable care organization analytics,
healthcare revenue cycle management
Patient experience transformation
20
Personalized Patient Care Experiences
Strengthening Patient-Provider Relationships
Enhancing Patient Satisfaction Levels
Innovative Patient Engagement Platforms
Improving Patient Journey at Every Point
population health management,
patient engagement strategies,
healthcare data analytics,
care coordination and delivery,
patient experience improvement,
risk stratification processes,
clinical outcome measurement,
value-based care initiatives,
health information technology,
chronic disease management,
patient-centered medical home,
healthcare quality improvement,
preventive health services,
utilization management protocols,
accountable care organization
Clinical transformation
26
Clinical Decision Support Improvement
Evidence-based Healthcare Practices
Efficiencies in Clinical Workflows
Advances in Patient Care Quality
Optimizing Clinical Performance Outcomes
population health management,
clinical data integration,
enhanced patient engagement,
care management workflows,
risk stratification methods,
reduce care delivery costs,
clinical outcome improvement,
patient care coordination,
healthcare data analytics,
value-based care initiatives,
interoperability of health systems,
healthcare quality measures,
patient-centric care model,
real-time healthcare insights,
reduce hospital readmissions,
chronic disease management,
preventive care strategies,
clinical decision support,
patient health outcomes,
cross-continuum care teams,
performance benchmarking tools
Operational transformation
27
Streamlined Healthcare Operation Processes
Operational Efficiency in Healthcare
Cost-saving Digital Health Solutions
Enhancing Healthcare Operational Workflows
Innovative Healthcare Performance Metrics
enhanced patient care coordination,
integrated care management solutions,
improved patient outcomes optimization,
population health data analytics,
enhanced risk management capabilities,
value-based care initiatives,
patient-centered medical home,
manage multiple health systems,
scalable healthcare solutions,
analytics-driven care delivery,
cross-continuum of care,
improving health information exchanges,
streamlined operational workflows,
centralized patient information,
interoperability in healthcare systems,
holistic patient health insights,
multi-payer claim adjudication,
predictive care management strategies,
patient engagement improvement efforts,
healthcare quality measure compliance,
clinical decision support systems,
data-driven population health strategies

Research Topics - Product Line Mapping

This table maps the research topics to the respective product lines. Consequently, whenever online research around a topic takes place, we can attribute to the correct line.
topic
Clinical transformation
Operational transformation
Patient experience transformation
Population health transformation
Revenue transformation
1
CareCloud
2
Clinical Collaboration
3
Clinical Communication
4
Clinical Data Management
5
Clinical Decision Support (CDS)
6
Clinical Diagnostics
7
Clinical Integration
8
Clinical Trials
9
Clinical Workflows
10
Connected Health
11
Customer Experience and Engagement
12
Digital Health
13
Digital Patient Intake
14
Experian Health
15
Health Analytics
16
Healthcare Analytics
17
Healthcare Revenue Cycle
18
HealthCatalyst
19
HealthEC
20
HealthStream
21
MedBridge
22
Oracle Health Lifesciences
23
Patient Care
24
Patient Communication System
25
Patient Engagement
26
Patient Experiences
27
Patient Journey
28
Patient Satisfaction
29
PatientPoint, LLC
30
Pharmacy Management Systems
31
Population Health Management
32
Revenue Cycle Management (RCM)
33
Smart Hospitals
There are no rows in this table

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