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Answering your Questions

1. Roadmap and KPIs


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Phase 1 (Month 1)

Understanding the market, competitors, building an identity/ tone of voice/ messaging, define the creatives
Setup Social Media Accounts, Conduct Audit, Tracking Tools (Analytics/ Hotjar/ CRM)
Build Social Media Content Calendar
Setup Paid Advertising
Website Development

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Phase 2 (Month 2 -3)

Content Creation (graphics, videos, copywriting)
Setting up SOPs/ best practices
Campaign Development
Website Development (Contd)
Content Deployment (Testing and Learning)
Setup and optimise SEO strategies

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Phase 3 (Month 3-4)

Continued efforts from the previous phases
Implement advanced CRM strategies/ lead generation
Explore more marketing channels
Setting up Marketing Automations
Assessment and Optimisation of Marketing efforts

Metrics/ KPIs

Along the way, we will be measuring, monitoring and reporting on various parameters.
Website
Traffic, Bounce Rates, Session Duration, etc
User Data
Followers
Content Views
Engagement Rate
Click-Through Rate
Paid Efforts
Return on Ad Spends
Costs per click
Customer Acquisition Cost
Impressions
Tracking Leads
We will co-relate the above with the below
Business Objectives
Awareness
Revenue
Orders
Leads
Average Order Value, etc

2. Creative Direction

Brand Identity and Visual Style: Working on an amalgamation of Desi and Contemporary, we will aim to bring Mumbai to Toronto using design element to evoke the feeling of back home. A distinct look and feel will be created with food taking the forefront and bold colours and engaging graphics.
Tone and Voice: We’re going to communicate with our community like they are our family away from home. We are a brand with a heart and it’ll show in our conversational, culturally resonant ways.
These are initial thoughts. Based on the research and our conversations, we will create distinct visual styles which will be presented for feedback. Once we are aligned, we will proceed to build the brand + visual identity guidelines.


3. Pricing

Breakdown

The plan allocation breakdown is based on the combination of activities listed
and a rate card isn’t how we usually break it down. It is dictated by the combination of value, quality and effort we bring to the table. I am happy to discuss any specific questions you might have.

Budget Exclusions

Ad Spends
Hosting Charges
Third Party Integrations/ Subscriptions

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