Q4

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11/6/2023

Monday - 11:00 CT - 12:00 CT
info

Meeting Date:
11/6/2023

Attendees:
@Christa A. Stephens
,
@Trevor J. Glisch
,
@Daniel T. Anderson
,
@Michelle Helmholz
Action Item Tracking:
RECORD MEETING?

AGENDA

Announcements & Reminders

KnowBe4 Training - Due Nov 17
BU Launch in December - expectation
All Hands on Thursday the 9th
Coffee Talks
Channel Management Redesign (Thursday the 9th)
Demo: How to Automate something (Tuesday the 14th)
@Christa A. Stephens
to follow-up on Slack & Asana tips and tricks

Priority Changes / Escalations

SAMP > Financial Dashboard Tour for Darcie
Christa, Dan with Darcie this week
@Michelle Helmholz
Could result in PowerBI embedding into the applicaiton
Could result in decommission portions?
Management of TechJays relationship - who owns?
Trevor is going to own the relationship
Trevor is going to schedule a meeting with Aloa and TechJays to come up with a plan
Suganya need moves into Maintenance cadence
Event Management list page / filtering

Discussion topics

Old Business/Follow-up

Bug Management - qty of bugs hasn’t slowed down; :
Find bug in respective slack channel & search for dev team response
If resolved, post slack message to the Asana task as a Task Comment
Were changes made to the application?
IF YES → Move to “Needs Release Notes” IF NO → Close task
If not yet resolved, assign task to appropriate Developer & add to Dev Team board
@user to get an update
CCRM New Way of Working Follow-up
Sev 1/ Sev2+ bugs
Request routing

New Business

Feedback on new Sprint procedures
How did planning go? What was good/not so good?
Did execution become easier with planning up front?
Asana Updates: New
We need to move any outstanding tasks to their respective Application boards
Lots of task cleanup needed; how can we make this a priority before the end of the year?
What features would need to be built into the master sprint board in order to meet the needs of all 3 teams?
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NEW: Coda for all applications
ConnectWise board changes
Clean-up
Standard tickets/recurring
All Hands

ACTION ITEMS

Send Meeting Actions Items to Asana
New Action Items [Date] 7
All Open Tasks 2


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