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Accessibility
Accessibility Checklist
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A. Communication & Information
Ensure all event materials (invitations, website, registration forms) include a prompt for attendees to share specific accessibility and dietary needs in advance.
Provide descriptive accessibility information (
) for the venue alongside the event programme (e.g. available facilities, quiet rooms, seating layout, lift access, restroom locations, sensory considerations).Ensure high-contrast, large-font (minimum 14pt Sans Serif) options are available for printed and digital materials.
Highlight available accessibility services (interpreters, assistive devices, quiet spaces) in the agenda or programme document.
B. Financial Accessibility
Where possible, offer discounted or free ticket options for attendees with financial limitations. Ensure the process for reduced-rate or waived fees is transparent and discreet.
Include information on these financial access options clearly in invitations and promotional materials.
Where possible, offer travel stipends or subsidies for participants from underserved regions or with limited mobility budgets. Include clear application instructions and deadlines.
Provide free entry for accompanying persons supporting attendees with access needs.
C. Travel & Venue Access Information
Clearly communicate how to reach the venue using accessible public transport. Provide details on nearby accessible transport stops, and indicate the location of accessible parking options.
Ensure the event schedule aligns with the operating hours of accessible transport, or provide alternatives (e.g. arranged shuttles, taxi vouchers).
Venues should be selected with accessibility in mind, prioritising locations with essential features such as ramps, elevators, and wide doors. → Review
Indicated nearby accessible accommodation options and booking details.
D. Staff & Volunteer Preparedness
Train staff and volunteers to engage all attendees with sensitivity and respect, and to be proactive yet non-intrusive in offering assistance.
Ensure team members are briefed on the available accessibility services and know how to respond to specific needs (e.g. guiding visually impaired guests, communicating with non-verbal attendees).
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Venue Accessibility Checklist
Accessibility
Details
A. Main Entrance
Are there stairs at the main entrance?
If yes, is there a ramp or elevator available?
Is there a curb ramp from the street level?
What type of doors are present (manual, automatic, heavy)?
Is there an alternative accessible entrance (e.g. rear door, lift access)?
B. Entrance Area & Check-In
What is the setup of the check-in or ticketing area (e.g. lowered counter, standing-height desk)?
Is there an option for alternative communication methods (e.g. SMS, sign language, video call support)?
Are vertical circulation options available (e.g. elevators, ramps, stairs)?
C. Event Space Accessibility
Name and location of the event room (floor, building section).
How is the event space accessed (e.g. stairs, lift)?
Are corridors wide, well-lit, and obstacle-free?
What is the layout of the event room (dimensions, seating plan, chair types)?
Are there sensory considerations (e.g. echo, lighting, mirrors, noise)?
Is there air conditioning or climate control?
Is there designated space for wheelchair users?
Are additional facilities available (e.g. bar, café, restaurant)?
D. Sanitary Facilities
Location of regular and accessible toilets.
Total number of toilets and how many are accessible.
Are accessible toilets equipped with showers and/or changing tables?
E. Safety & Evacuation
Are there interactive components during the event? Who initiates them?
Will there be any flashing lights, strobe effects, or loud noises?
Will there be any special effects (e.g. smoke, pyrotechnics)?
Is there a clear evacuation plan? Are evacuation routes accessible?
Location of first aid/medical assistance point.
Are there notification systems for evacuations (e.g. visual alarms, tactile alerts)?
F. Additional Accessibility Tools
Is there a quiet room available? Where is it located?
Is there a designated area for assistance dogs (e.g. water bowl, rest area, waste disposal)?
G. Post-Event Return & Departure
What transport options are available after the event?
Are there changes in public transport service at night?
Will crowd size impact exit procedures?
H. Contact Information
Venue main contact (name, phone, email).
Internal event contact/responsible person (name, phone, email).
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