Product Family Search

ASTRO APX N Line Portable Series

N70, N50, N30 (Molokai)

ASTRO APX NEXT Portables

ASTRO P25 APX NEXT Radios and Subscriber Software

ASTRO Mobiles

ASTRO APX mobile radios including APX1500, 2500, 4500, 5500, 6500, 8500 and consolettes. - Does NOT include APX NEXT

ASTRO Portables

ASTRO APX Portables including APX900, 1000i, 1000, 2000, 3000, 4000, 5000, 6000 and 8000. - Does NOT include APX NEXT

ASTRO/PCR Accessories & Energy

Two-Way Radio Replacement Parts, Batteries, Chargers, Antennas, Microphones, and Miscellaneous Accessories (A&E) for ASTRO P25 and PCR product lines

Business Light

On-Site Retail Business, Consumer Radios, Commercial and Unlicensed Radios

Business Light Accessories & Energy

Two-Way Radio Replacement Parts, Chargers, Antennas, Microphones, and Miscellaneous Accessories (A&E) for Business Light product lines.

Business Light Curve

On-Site Retail Business, Consumer Radios, Commericial and Unlicensed Radios (Curve)

Capacity Max & Plus

Capacity Max (Cap Max), Capacity Plus, and Link Capacity Plus. Except for AP users, which will use "Professional & Commercial Radio" instead.

Evolve Devices

Evolve (Vail/TLK300) devices. Only North America sells this on NITRO Systems.

FirstNet LTE Devices

Long-Term Evolution devices used on the FirstNet network such as the LEX F10 and vehicular modems

LTE Devices

Non-FirstNet Long-Term Evolution (LTE) Devices: Includes LEX Mission Critical Handheld, Mobile Data, DP-2 Digital Patroller In-Car Video, MVX1000, Automatic License Plate Recognition (ALPR)

MOTOTRBO Ion Portables

Ion (MacKenzie) Devices and software features

MOTOTRBO R7

MOTOTRBO R7 Portable (Rajang)

Nile

Nile

NITRO Devices

SLN1000 portable radios, smartphones, wireless modems, tablets, and MiFi hot spots used on Nitro and competitive CBRS systems. Does not include Evolve / Vail.

NITRO Infrastructure

The CBSD infrastructure equipment and 3rd party ancillary equipment required for the installation

Professional & Commercial Radio

Professional and Commercial Radios (PCR), MOTOTRBO Radios, Vertex, Subscriber Software and Repeater Software. Does NOT include Ion, Nitro, Capacity Max, Capacity Plus, and Link Capacity Plus.

Safety Reimagined - Orchestrate

Cloud-based interface that gives administrators the ability to configure and automate workflows that control their integrated security technology ecosystem

Safety Reimagined - Radio Alert

On-prem alerting solution that sends Avigilon video analytics and access control alerts to MOTOTRBO radios (Y cable)

TETRA Accessories & Energy

Two-Way Radio Replacement Parts, Chargers, Antennas, Microphones, and Miscellaneous Accessories (A&E) for TETRA product lines

TETRA Mobiles

TETRA Mobiles including MTM5500, MTM5400

TETRA MXP600 Portables

TETRA MXP600 (Wolverine) Device and software features

TETRA Portables

TETRA Portables including ST7500,ST7000, MTP3000, MTP6650, MTP8000Ex, not including MXP600

Video WatchGuard In Car Video aaS

WatchGuard In Car Video (ICV) sold as a service (aaS)

Video WatchGuard In Car Video CapEx

WatchGuard In Car Video (ICV) sold upfront as a capital expenditure (CapEx)

Video Avigilon

Avigilon Cameras, Hardware, Software, and cloud platforms, such as Avigilon Blue

Future Products

Used ONLY for future products that do not have a clear mapping to our Product Families or for products that need to be developed. Once we have a mapping in place, this must be changed to a standard Product Family. Must include a Line Description.

ASTRO Systems Integration Services

ASTRO P25, VESTA P25, & Mission Critical IoT/SCADA Systems Integration (SI) Services, including SI Training, completed by MSI

ASTRO Systems Integration Services - 3rd Party

ASTRO P25 Systems Integration (SI) Services outsourced to third parties

Interexport Systems Integration Services

Interexport Systems Integration (SI) Services

LTE Systems Integration Services

Long-Term Evolution (LTE) Systems Integration Services Including SI Training

Services - Non-Traditional Systems Integration

Non-Traditional Systems Integration (SI) Services Including SI Training and Intelligent Middleware (IMW). Excludes WAVE SI Services.

TETRA Systems Integration Services

TETRA (Dimetra) Systems Integration (SI) Services, including SI Training, completed by MSI

TETRA Systems Integration Services - 3rd Party

TETRA (Dimetra) Systems Integration (SI) Services outsourced to third parties

Airwave - Ambulance Bundle 2

Provision of services within the Airwave Ambulance Bundle 2 contract

Airwave - Extended Area Services

Provision of Airwave services specific to Extended Area Services

Airwave - Indexation & Quickturn

Indexation on existing Airwave contracts and run-rate items not requiring direct sales team involvement

Airwave - Interop

Provision of Airwave services specific to Interoperability

Airwave - Other BRMs

All other orders sold through Airwave by Airwave's UK BRM and Order Desk teams

Airwave - Other Sales

All other orders sold through Airwave by Airwave's UK Direct Sales teams

Airwave Core - Ambulance Bundle 1

Provision of services within the Airwave Ambulance Bundle 1 contract

Airwave Core - Fire

Provision of Airwave services specific to Fire Core Contract

Airwave Core - Police

Provision of Airwave services specific to Police Core Contract

Airwave Police Menu - Coverage

Police catalogue items sold through Airwave regarding coverage

ASTRO Managed Services

ASTRO P25 & VESTA P25 Managed Services. Does NOT include device/subscriber services for APX & APX NEXT.

ASTRO Software Maintenance Services

ASTRO P25 & Mission Critical IoT/SCADA Software Maintenance Service - System Upgrade Agreement (SUA), Software Maintenance Agreement (SMA), Software Subscription Agreement (SSA), Patching, and Security Update Service (SUS)

ASTRO Subscriber Services

ASTRO P25 Application Subscriptions and services for APX & APX NEXT, including ViQi Virtual Partner, SmartConnect, SmartLocate, and SmartProgramming, as well as device/subscriber services (Essential, Advanced, Premier).

Avtec Software Maintenance Services

Avtec Software Maintenance Service (Scoutcare)- System Upgrade Agreement (SUA), Software Maintenance Agreement (SMA), Software Subscription Agreement (SSA), Patching, and Security Update Service (SUS)

Cyber Advisory Services

Professional services to include NIST / FedRAMP Risk Assessments, Consulting, Incident Response, Compliance Assessments, Penetration Testing across Delta Risk, Lunarline and MSI customers

Cyber Managed Services

All Managed Security Services for including ASTRO, TETRA, Dimetra, CAD/Records to include ActiveEye, SOCaaS, MDR, Security Monitoring, Vulnerability Assessment, Threat Hunting, Logging, Network Detection, Endpoint, DNS

Cyber Organic Services

Cybersecurity services included in MSI packages such as Premier, Advanced, Essentials. Not for standalone services.

Cyber Patching (SUS/RSUS)

SUS / RSUS for Astro and Tetra (Dimetra)

Evolve Device Services

Evolve (Vail/TLK300) services and subscriptions. Only North America sells this on NITRO Systems.

FirstNet AT&T Applications

The PTT application for FirstNet sold through AT&T

FirstNet AT&T Subscriptions

FirstNet subscriptions sold through AT&T

FirstNet Managed Services

FirstNet Long-Term Evolution (LTE) and LMR Interoperability provided by the Broadband Connectivity Package (BCP) and other Long-Term Evolution (LTE) services associated with FirstNet

iDEN Services

iDEN Services

Interexport Hardware Maintenance

Interexport support, maintenance and rental

Interexport Managed Services

Interexport Managed Services

LTE Managed Services

Long-Term Evolution (LTE) Managed Services

LTE Software Maintenance Services

Long-Term Evolution (LTE) Software Maintenance Service- System Upgrade Agreement (SUA), Software Maintenance Agreement (SMA), Software Subscription Agreement (SSA), Patching, and Security Update Service (SUS)

MOTOTRBO Care Lifecycle Services

Lifecycle program for MOTOTRBO Capacity Max systems. Provides software updates for infrastructure and devices. Provides hardware refreshes for CMSS, Edge Node and Wave Gateway.

MOTOTRBO Ion Services

Ion (MacKenzie) Services and Subscriptions

NITRO Device Services

Nitro devices Services and Subscriptions - Does not include Evolve / Vail

NITRO Infrastructure Services

Nitro Infrastructure Services and Subscriptions

Services - Hardware Maintenance

Tech Support, Help Desk, Preventive Maintenance, Rental, Parts, Dispatch Services, Network Monitoring, Performance & Asset Management, Onsite Field Service, Repair, Non-SI Training. Does NOT include subscriber services for ASTRO or Nitro.

TETRA Managed Services

TETRA (Dimetra) Managed Services

TETRA MXP600 Services

TETRA MXP600 (Wolverine) Services and Subscriptions

TETRA Software Maintenance Services

TETRA (Dimetra) Software Maintenance Service- System Upgrade Agreement (SUA) (HW+SW+NI), Software Maintenance Agreement (SMA) (SW only), Software Subscription Agreement (SSA) (SW only), Patching, and Security Update Service (SUS)

NA Channel RunRate

Used only for North America in Run Rate Opportunities to have a generic, non-product based run rate forecast.

Video Indigovision

Indigovision

Video Pelco

Pelco

Airwave - CommandCentral CRS

Airwave CommandCentral Control Room Solution (CRS), Mobile Asset Control System (MACS), a Cyfas solution

Airwave - Pronto

Airwave Pronto mobile policing information management software

Airwave Police Menu - CRS

Police catalogue items sold through Airwave regarding control room solutions

SE Ally/Nova

Ally/Nova (Spillman)

SE Broadband Critical Connect

SE Broadband Critical Connect (Broadband to LMR and LMR to LMR interop Cloud Service, Unified Recorder)

SE Broadband Kodiak and WAVE PTX OnPrem Equipment

Kodiak broadband PTT (Carrier), Wave PTX on Prem software and hardware (Carrier), WAVE OnPrem Equipment (non-Lite greater than 3000 subscribers), WAVE Tactical (Twisted Pair) Products, Unified Push to Talk (UPTT), Intelligent Middleware (IMW)

SE Broadband Kodiak and WAVE PTX OnPrem Services

Kodiak broadband PTT (Carrier) and Wave PTX on Prem services, including all Kodiak Managed Services, WAVE Tactical (Twisted Pair) Services including WAVE Systems Integration (SI) Services, WAVE ARUS, WAVE Licensing, WAVE Essential, and WAVE Advanced

SE Broadband WAVE Lite Equipment

WAVE Lite (OnPrem) Equipment (Computers / Servers Networking Equipment)

SE Broadband WAVE Lite Services

WAVE Lite (OnPrem) Services (WAVE Lite User License)

SE Broadband WAVE OnCloud Services

Recurring subscriptions including WAVE OnCloud Application, WAVE Dispatch, and WAVE Wireless Services.

SE Broadband WAVE TLK & WAVE Gateways

WAVE OnCloud & WAVE OnPrem equipment: One-time hardware purchases / TLK100/TLK150 and WAVE Gateways. Do NOT add devices sold on NITRO Systems

SE Callyo

Callyo

SE CommandCentral 3rd Party Video

CommandCentral 3rd Party (Non MSI) Fixed Cameras, Video Management Systems, (Hardware and Software only) (ILPS)

SE CommandCentral Analytics

CommandCentral Analytics (ILPS)

SE CommandCentral Aware

CommandCentral Aware, legacy Inform (ILPS)

SE CommandCentral Community

CommandCentral Community (Crime Reports / TipSubmit (formerly TipSoft)) (ILPS)

SE CommandCentral CRS

Non-Airwave CommandCentral Control Room Solution (CRS), Mobile Asset Control System (MACS), a Cyfas solution

SE CommandCentral SI Services

CommandCentral SI Services (ILPS)

SE CommandCentral Vault/Evidence

Digital Evidence Management Solution (DEMS) Vault Video Management Application and CommandCentral Evidence

SE Common Services

Cloud Connect Services and Product; Miscellaneous Common Services and Common Services Product; Common Services Delivery

SE Flex CAD

Flex CAD (Spillman), Learning Management System (LMS) offerings, Rapid Notification

SE Flex JMS

Flex Jail Management (JMS) (Spillman)

SE Flex RMS

Flex Records Management (RMS) (Spillman), Insight

SE Gridstone

Gridstone

SE Handheld/Mobile

PremierOne & Flex Handheld/Mobile

SE Mass Notification

CC Notify and legacy Vesta Mass Notification (NSS) products

SE NG911 3rd Party

NG-911 Solutions from West, Spoke etc. Excludes Emergency Call Works (ECW) & Vesta

SE NG911 CallWorks

NG-911 CallStation Solution from CallWorks (ECW)

SE NG911 Citizen Input / Smart Transcription

SE NG911 Citizen Input and/or Smart Transcription

SE NG911 CommandCentral 911

NG-911 CommandCentral911

SE NG911 NGCS

NG-911 Next Generation Core Services (ESINet)

SE NG911 VESTA

NG-911 Solution from Airbus

SE PremierOne CAD

PremierOne CAD

SE PremierOne CSR/Asset Management

PremierOne Customer Service Request (CSR) and asset management solutions

SE PremierOne RMS

PremierOne Records Management (RMS)

SE PremierOne SI Services

PremierOne SI Services

SE PremierOne Suite and CommandCentral Suite

When sold as a Suite only. If selling suite components a-la-cart, please use those product families.

SE Pronto

Non-Airwave Pronto mobile policing information management software

Video Avigilon Access Control

Avigilon Access Control Manager (ACM) and ACM Embedded Controller

Video Edesix BWC - VB Series

Edesix body-worn cameras and associated accessories for VB series

Video Edesix BWC - VT Series

Edesix body-worn cameras and associated accessories for VT series & others (non-VB)

Video Edesix Services

Services for Edesix including Video Management System

Video Vigilant Equipment

Equipment for Vigilant, ALPR, Fixed Camera

Video Vigilant Services

Services for Vigilant & ALPR

Video WatchGuard Body Worn Camera aaS

WatchGuard Body Worn Camera (BWC) sold as a service (aaS)

Video WatchGuard Body Worn Camera CapEx

WatchGuard Body Worn Camera (BWC) sold upfront as a capital expenditure (CapEx)

Video WatchGuard Maintenance aaS

WatchGuard Hardware Maintenance, Software Maintenance & Warranty Services sold as a service (aaS)

Video WatchGuard Maintenance CapEx

WatchGuard Hardware Maintenance, Software Maintenance & Warranty Services sold upfront as a capital expenditure (CapEx)

ASTRO Dropship

ASTRO P25 Third Party Dropship Equipment

ASTRO Systems

ASTRO P25 Systems Infrastructure

Avtec Equipment

Avtec Scout Dispatch Solutions- Scout Enterprise and Scout Select

Consoles

ASTRO P25, VESTA P25, and TETRA Dispatch Consoles, Consolettes, Desksets, and Voice Loggers

iDEN Equipment

iDEN Infrastructure and Equipment

LTE Dropship

Long-Term Evolution (LTE) Third Party Dropship Equipment

LTE Polaris

Polaris 45 & 5G LTE test, measurement, & deployment solutions

LTE Systems

Long-Term Evolution (LTE) Infrastructure

Mission Critical IoT/SCADA

Internet of Things (IoT), SCADA, MOSCAD, Fixed Data, Fire Station Alerting (FSA), Giant Voice (Siren Alerting), ACE

SE Unmanned Aerial Vehicles

Unmanned Aerial Systems (UAS): Real-time Unmanned Aerial Vehicle (UAV) video streaming, remote UAV control through a web portal, and mobile apps integrated with MSI-approved Drones. Formerly CAPE.

TETRA Dropship

TETRA (Dimetra) Third Party Dropship Equipment

TETRA Express

TETRA (Dimetra) Express. Except for AP users, which will use "TETRA Systems" instead.

TETRA Systems

TETRA (Dimetra) Systems Infrastructure. Excludes TETRA Express for NA, LA, and EMEA users.