The Inclusive Innovation Playbook

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How to Navigate the Playbook

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Navigating the sections

You are currently in the ‘Get Started’ section of The Inclusive Innovation Playbook. This is where you can:

Learn more about

who this playbook is for⁠

and how to use it (on this page).

Take a

maturity assessment⁠

survey to benchmark your organisation and identify priorities for change.

Explore our

suggested actions⁠

you can take to start to embed inclusion in your innovation practices.

Find out more about

partnering with Diversily⁠

Following this ‘Get Started’ section, The Inclusive Innovation Playbook contains 4 main sections, that are all independent from each other. You can choose if you want to read the playbook end to end or take a deep dive into what interests you the most. There is no right way to use the playbook, only your way!

Click the black arrows next to the section titles below to get an overview of what you’ll find in them.

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Why Inclusive Innovation Matters⁠

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In this section we cover:

What inclusive innovation is.

Why inclusive products matter.

How to make the business case for it.

The common myths and objections around it.

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Exploring Diversity⁠

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In this section we explore the different aspects of diversity and how to create solutions that are inclusive of:

Different genders and sexualities.

Different cultures and ethnicities.

Different abilities and neurotypes.

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The Three P’s of Inclusive Innovation⁠

- People, Product & Practice

In this section, we introduce the 3 P’s model and what you can do to:

Create diverse teams and enable diverse participation in your product lifecycle.

Embed inclusive practices across your product lifecycle.

Build products that are inclusive from the get go.

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How To Guides⁠

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This is the heart of the playbook and contains several action orientated pages each focused on a specific aspect of inclusive innovation such as establishing principles, inclusive design and inclusive language.

Scan through the list of

How to Guides⁠

to find one most relevant to your needs. If you don’t see a topic of interest covered,

contact us⁠

to make a suggestion or volunteer to share your insights.

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Visual Frameworks⁠

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In this section, you can access a number of visual tools you can use to make your innovation practices and products more inclusive.

Use these to run workshops to bring people together to talk about inclusion and drive meaningful change.

The playbook also includes 3 pages that are intended to be used as quick references:

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Inspiration for Action⁠

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Head to this page for a list of actions you can take to implement the strategies outlined in the main sections of the playbook.

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Glossary⁠

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Head to this section for definitions of key terms used in the playbook.

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Resources⁠

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Head to this section for additional resources.

Use the left navigation menu or subpage buttons to explore the playbook.

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Navigating the pages

This playbook captures a host of information that will propel your inclusive product and service development efforts forward. It is intended to be filled with actionable insights and examples and it will evolve as the industry practice evolves.

We use the following conventions in the pages to help you easily find the information you need.