NPSP Project Overview

Discovery

Scope of Work

Business Requirements Document

Scope of Work

Our Use Case

Florida Sight and Hearing Alliance is a nonprofit that wants to implement Salesforce. In this section we will walk through the steps to successfully implement Salesforce. Before Implementing, the following information was gathered in the discovery phase.

Florida Sight and Hearing Alliance Salesforce Implementation

Organization Overview

Mission of Florida Sight and Hearing Alliance (FSHA) The Florida Sight and Hearing Alliance Foundation provides vision and hearing services through education, detection, prevention, and treatment. Through collaborative partnerships, we enable greater independence and increased quality of life for Floridians in financial need.

FSHA Services

The Florida Sight and Hearing Alliance Foundation provides the following services to uninsured and low-income Floridians:

•Vision Exams

•Eyeglasses

•Eye Surgeries

•Hearing Tests

•Hearing Aids

Financials

Revenue Sources:

Grants and Foundations

Private Contributions

Special Events

Program Revenue

Investment Income

Expense Allocations:

Marketing & Fundraising

General

Sight Services

Hearing Services

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