Original Valid Good Standing Tax Certificate (If the bidder claims VAT on the price quoted, then the certificate of good standing for Tax must be provided)

Original Valid Good Standing Social Security Certificate

Original Affirmative Action Compliance Certificate (Equity Employment Commissioner)

Submission Requirements

Two Separate Envelopes (a. Technical Proposal: One original and three copies b. Financial Proposal: One original and three copies)

The proposals should follow the form given in Annexure 2

No Electronic email

Submission deadline -18 June 2021, 11am (Ground Floor: bid box)

Contract Duration

12 months up to and inclusive successful project sign-off

Tender Validity

90 Days from 18th June 2021 (The price must be inclusive of VAT)

Invitation Acknowledgement

Due date not specified

Submit hard copy

0.5

Overall Weights

Total: 100 points

Technical Proposal: 70 points

Financial Proposal: 30 points

Proposals from bidders should score at least 70% for the Tech Pro before Fin Pro is evaluated.

Only the bidder scoring a total of 70% and highest on the overall assessment shall be considered for the assignment.

Compulsory Requirements

Qualification and experience of the Consultants shall be considered as the paramount requirement

Project Key Goals

This project aims to understand the current state of business better and redesign the business functions and provide recommendations for the operational change to implement immediately and future processes automation

Scope of Services

Scope for Business Process Improvement and re-engineering for Divisions:

Fund Management

License Fees and Abnormal Load Charges

Fuel Levies

Fuel Levy Refunds

Financial Management

MDC and CBC

Programme Management, Policy and Advice

Business Plan

Programme Management, Policy and Advice

Human Capital Management

Human Resource Management

Performance Management

Strategic Services

Marketing and Communications

Property, Plant, Equipment Management

Internal Audit and Risk

Information and Communication Technology

Legal and Compliance

2. Project Management Scope:

Apply Project Management Expertise

Participate in the project initiation phase of defining the project goals, objectives, scope and plan

Process Write up and Quality Assurance

A standard documentation template shall be created to ensure uniformity of the output documents. This will also involve defining standards, procedures, implementation strategy etc. follow the Business Process Management Framework

All process outputs shall be quality assured by the project manager, and process outputs by the Project Manager shall be quality assured by other BPR members

Mapping new roles resulting from the implementation to roles/designation currently in place

Tracking and reporting on progress, deliverables and ensuring frequent quality reporting

End-users training and over the shoulder technical training to ICT.

Provide continuous training to RFA ICT staff for the duration of the project

Organizational Change Management

Implement the organizational change management plan, which will help the transition and accept the new processes.

Monitoring and report on change management and evaluate its effectiveness

Deliverables

Project Management

Signed-off service performance agreement

Signed-off Project Charter

Signed-off High-level project plan

Develop and sign-off a detailed Plan with key Milestones and deliverables

Signed-off monthly deliverables agreements

Monthly reporting to the project steering committee

Project Management office minutes

Implementation, Customization and Quality Assurance

Future (to-be) business processes recommending key areas of automation and recommendations on key change management considerations

Automation of Processes

Recommend opportunities and key areas for automation on the new proposed (to-be) business processes, as well as any other suitable approaches.

A proposal on a phased approach for short and long-term actions for the organization moves towards executing the overall recommendations within an agreed timeframe.

Review of reports

A review committee of three members will review all reports and suggest any modifications/changes considered necessary within 15 days of receipt.

Experience of the Consultant

Team Lead:

Project Management Experience

Team Members:

Degree in Engineering,

Degree in IT and/or Business-related filed

Business Process Re-engineering

References

Experience in successful BPR implementation

Evaluation Criteria: Technical Proposal

1. Completeness, neatness, and logical flow of the proposal: 5

2. Qualification of key professional staff: 15

Degree in Engineering

Degree in IT and/or Business-related field

Business Process Re-engineering

(Certificate 50%; Diploma 70%; Degree & higher 90% - 100%)

3. Relevant years of experience on projects of similar nature, size and complexity: 15

1 years or less - 10%

2 years - 30%

3-5 years - 50%

6 years or more 70 -100%

4. Practice and Methodology to be used to complete the project scope and to produce the deliverables: 30

Business Process re-engineering framework

Quality assurance in the proposed approach”

Delivery time frame/milestones

5. Three (3) reference letters on similar works must be submitted: 5

No reference - 0%

1 reference - 20%

2 reference - 60%

3 reference - 100%

0.5

Supplementary information: Technical Proposal

CVs of Consultants Form F-2

Consultant Qualifications

Experience table Form F-3

Any Comments or suggestions on TOR

Description of how consultant would plan to execute the work

The consultants comments , if any on the data, services, and facilities provided by the Public body indicated in the TOR

0.5

Payment

Payment shall be based on the completion of the project.

Insurance

The bidder is required to issue RFA with a performance guarantee to the value of the contract amount

Notes

Where sub-contractors are used in the proposal, it should be made clear, and the qualifications submitted must include those of the sub-contracted service providers so that it is clear throughout the project that the people doing the work are the same people that were included un the bid proposal

Team

Abisai Ndeunjema: Masters of Engineering (Geo-Engineering| Statistical Programming and Data Analysis)

Barnanbas Uugwanga: M.Sc. (Eng), Industrial Engineering

Mornay Vivier: Honors in Business Administration

Moreblessing Maisva : B. Com Information Technology Management/ Degree in BPM

Tulipale Kaputu: BEng Hons Electronics Control & Systems Engineering

Johannes Haidula: MSc: Industrial Engineering and Operations Management

Nandesora Musiiwa: Degree in Business Analysis

Tangeni Velikoshi: Master’s in organizational and Business Psychology

Pombili Nekuta: ND- Industrial Engineering

There are no rows in this table

⁠

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.