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Timeline
Timeline
⏲ Timeline of Corrective Action
Apr 11 - Jun 20
Automatic
Data breach
Install new monitoring service
More alerts
Customer complaint
Give phone number right away to customer
Provide a discount on next month’s subscription
Failed SLAs
Apr 11
Apr 25
May 9
May 23
Jun 6
Jun 20
Install new monitoring service
More alerts
Give phone number right away to customer
Provide a discount on next month’s subscription
Failed SLAs
2
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