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Simple Corrective Action Plan (CAP) Template
Select an issue: Add action for this issue
Install new monitoring service
Needed to get paged faster when there’s a breach
Give phone number right away to customer
Customer can call support directly to solve problem
Provide a discount on next month’s subscription
Goodwill for the customer
Invest in bigger machines
Processoing power has not kept up with user demand
AZ too far away so being closer may solve issue
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