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Why should you use this support knowledge base?

By keeping your support documentation or knowledge base in a single table, you simplify the need to search across many pages to find the information you’re looking for. Because creating a row/card and adding information is a low friction experience, teammates are encouraged to add documentation without it feeling too cumbersome.
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Using this template

Use the “Add article” button at the top right of the table to add articles or you can import rows using /import. Tags will be automatically selected using AI, you can refresh these tags manually or select them yourself. The tags available can be found in the table.
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Help articles
🌀 IT Owned Automations
Automations
Process
Last Updated: 11/15/2023
Automation Bot
📰 IT Newsletter Template
Access
Infrastructure
Process
Last Updated: 11/15/2023
Automation Bot
💻 macOS Provisioning
Getting Started
Process
Last Updated: 11/15/2023
Automation Bot
🚪Windows Provisioning
Automations
Process
Windows
Last Updated: 11/15/2023
Automation Bot
🕛 Temporary Access - Okta Group Assignment
Access
SSO
Getting Started
Last Updated: 11/15/2023
Automation Bot
💸 Hardware Standards
Infrastructure
Last Updated: 11/15/2023
Automation Bot
♻️ Refresh Snowflake SCIM Token
Access
Infrastructure
Last Updated: 11/15/2023
Automation Bot
🧑‍🤝‍🧑 Entitlements
Access
Infrastructure
Process
Last Updated: 11/15/2023
Automation Bot
🗳️ AWS RBAC Groups
Access
Infrastructure
Getting Started
Last Updated: 11/15/2023
Automation Bot
↪️Okta Rule Prefixes
Access
SSO
Getting Started
Last Updated: 11/15/2023
Automation Bot
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